I cannot set up imessage and facetime
I have tried so many things but nothing seems to be working.
Again...What exactly have you tried and what happens when you try?
If you want help then you need provide some details.
Similar Messages
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I bought my daughter an iPod touch for Christmas. I orginally set up her iPod with my Apple ID but I realized that she needed her own apple ID in order to use iMessage and Facetime with me. So if I create an Apple ID for her, can I link it to my email? Will I still be able to sync her iPod to downloaded songs from my Apple ID?
No, sorry. Purchases are permanently tied to the AppleID & Account used when making the purchase. Purchases cannot be transferred to another AppleID.
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I was going to set up iMessage and when I pressed next on the second step I went back to the start help
Maybe:
iOS: Troubleshooting FaceTime and iMessage activation -
Hi.I noticed that my imessage and facetime is not working and at the same time i cannot receive any notifications on facebbok.
Hi,
To exclude software conflict, i recommend you to make a clean boot and then have a test.
If this issue still persists, i suggest you re-built all COM ports through registry.
Locate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\COM Name Arbiter, delete ComDB key, reboot your computer.
Andy Altmann
TechNet Community Support -
Cannot login to iMessage and FaceTime
After I installed Avast antivirus I was not able to login to imessage and facetime.
I tried resetting PRAM, booting in safe mode and removing invalid certificates from keychain
when i try to log in the program gives me the following message:
Could not sign in, please check your network and try again
everytime i try to login this message appears in the console
imagent: ApplePushService: Unable to bootstrap_look_up(com.apple.apsd): Unknown service name
I tried removing the com.apple.apsd.plist and restarting the computer but that didnt work either
PS: I already uninstalled Avast (with the provided uninstaller). Also, I can login to my imessage using another macbook in the same network.
I really don't want to reintall the os so any help is greatly appreciated.
ShawnPlease read this whole message before doing anything.
Back up all data.
Quit Facetime and Messages if they're running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (either may not exist):
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Containers/com.apple.FaceTime
Leave the Library folder open. Log out and log back in. Try FaceTime again. If it works now, stop here. Close the Library folder.
Step 2
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.FaceTime
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time FaceTime should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes FaceTime to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit FaceTime again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting FaceTime and restoring the items you deleted in those steps from your backup. -
It says I have a bad connection or something but on my 1st Ipod Touch I CAN set up imessage and facetime. On my second one I can't. Why is that?
What happens when you try:
iOS: Troubleshooting FaceTime and iMessage activation
Kneil31, the original poster has two 4G iPod touches. His 1st one and his second one. -
Hey guys. I know there are tons of threads of this, but none help me out. I just bought a new iPad and am trying to set up iMessage and FaceTime. I use both on my MacBook Pro and iPhone. I have-
Made sure I'm on automatic time
changed the D.N.S. to 8.8.8.8 and 8.8.4.4
Hard reset
Reset settings
Restore through iTunes
Please help. This is very annoying and un-apple. Thanks in advance!I'm having the same problem! I can sign in FaceTime and iMessage just fine via my MacBook Pro, but just set up my BRAND NEW ipad and keep getting the "An error ocurred during activation. Try again." error. BOOOOO! What's up with this Apple?
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Cannot get on iMessage or FaceTime I get this message "FaceTime Activation: Could not sign in. Please check your network connection and try again
Try something really simple.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or try this. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Or try this as well. Go to Settings>General>Date and Time>Set Automatically>On. Make sure it is set to On.
@Freckles888 ..... I really doubt that "millions of others" are having this problem. I think that news would be all over the airwaves and Apple would be taking more heat about it that we can imagine. -
I updated my phone to the new ios7 and since doing so I cannot connect to face time or iMessage. It says to sign in using my Apple ID in which I do and it says cannot connect check connectivity but am already connected to wifi??
back up to itunes>on the iphone turn off imessage and facetime>then setting>general>reset>erase all content>
Start as new iphone>check to see if working, if so>erase all content and settings>restore from itunes back up
if not working>Call apple -
Okay. We have three Ipads in our house with only one Itunes account. When I go into imessaging and facetime on each of the devices, it wants to start switching my wife's cell phone and then the three emails associated with each Ipad to the contact information for all of the Ipads. As of this morning, only the imessaging and facetime are turned on my wife's iphone and ipad. My kids imessaging and facetime is turned off. Do you really have to have an itunes account for each device to make then work??? Any help would be very much appreciated.
RyanThere is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
iTunes- Setting up Home Sharing on your computer -
I was using my iphone just like any normal day and out of blue it went off because I let the battery die
it was 1% and I didn't put on charger, I forgot
so I put it on charger just like any normal day and it charged for sometime then it started to turn on
suddenly I got a weird screen on it a pic "iOS 6" and slide button saying "slide to set up" with all languages
I pulled that slide button
I found a screen of
Apple ID Sign In:
To finish setting up iCloud, iMessage, and FaceTime enter Apple ID password for ********@icloud.com
password:
so I wrote my password then clicked next
it got me to another screen saying "Updating iCloud settings...."
then it kept loading and loading so I restarted my mobile then I did all the above steps again
the next time it loaded fast and got me a new screen saying :
Your iPhone is now set up.
You're ready to start using the most advanced iOS ever
Start using iphone
and when I click on start using iphone, the iphone restarts itself and repeats the steps again !!!!!
I've tried everything, restarting my iphone, doing the steps, respring, clicking on home and off button, EVERYTHING !!!!
but it keeps redoing that stupid steps without any end
please HELP ME!! I need my iphone back!!!weird, i would try to restore through iTunes and set up as new as a test.
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I've tried everything to set up my iMessage and FaceTime but nothing is working
Error Message includes:
"An Error Occured During Activation. Try again."
"Could not sign in. Please check your network connection and try again.",
I have tried the following:
I resetted my phone. Still doesn't work.
My iCloud works. So there's no problem with my apple ID.
My sms and text features work. It's green and not blue.
I have iOS 7.0.4 and I have been informed my software is up to date.
I recently went into apple to get my phone replaced set up my icloud from previous phone absolutely fine the only thing that I can't set up is the iMessage and FaceTime I've tried everythingsame thing is happening to me. each time i tried activating imessage it would display the error message. i contacted apple support and IMed them. One thing that they said was to got to settigns and "reset all settings". no data from your phone should be lost (I'm quite sure it even tells you this when you press the button). It will then say "waiting for activation" and then they said give it 24 hours, leaving the phone on, to see if it works. since i reset it it now says "waiting for activation" but has not yet activated.
the support team were really useful so i would recommend contacting them -
IMessage and Facetime Not Working - Cannot Log Into Apple ID.
Hello,
Some background: iMessage and Facetime are not working. Both applications are saying that I am not typing in the correct password for my Apple ID. Needless to say, the applications are wrong and I am using the correct password.
Some background:
1) This is an iPhone 5.
2) It is running iOS 6.0.2.
3) I am on Verizon.
4) I am located in the continental US.
5) I have a full e-mail address for my Apple ID username.
6) iMessage and Facetime are both working on my iPad, using the same login information.
7) All other applications that use Apple ID, such as the App Store, are not having this type of log in issue.
8) This issue occurs regardless of whether I am connected to wi-fi or just the mobile carrier, or both.
Troubleshooting I have tried to fix this issue:
1) I have changed my Apple ID password. This did not work.
2) I have changed my Apple ID username/email. This did not work.
3) I have played around with Date/Time setting changes. This did not work.
4) I have reset all settings. This did not work.
5) I have tried hard restarts of the phone. This did not work.
6) I have performed a restore from backup of the phone. This did not work.
7) I have performed a full factory restore of the phone. This did not work.
Apple Support is at a total loss on how to fix this. I have now had multiple frustrating phone support sessions with them with zero results. If you do some searching, it appears there is no way that anyone knows of to fix this issue once all the troubleshooting I have listed above has failed. People have had to acquire brand new phones in order for these applications to work again.
Obviously this is unacceptable.
There are a lot of smart people on these forums fixing tech issues like this. Anyone have any input?randers4, thank you for the suggestions.
1) I have contacted Verizon and they are not blocking "premium" or 3rd party text messages.
2) The Apple ID login issue occurs regardless of wi-fi network location, or even if I am not on wi-fi at all. Router settings are irrelevant to this problem.
3) I have already played around extensively with date and time settings. This did not fix any issues.
Any other suggestions? I had another call with Apple support and they are of the opinion that I may need to have the phone totally replaced, which is unacceptable unless it is free of charge. -
I changed my apple id and everything works fine except message and facetime. I cannot reactivate imessage and facetime is using my email instead of my mobile number. How do I reactivated message and use my mobile number on both applications?
I apologize. I misread your statement.
The information that I provided about adding the phone number back to the iPad is valid and should work. Now as for the activation of messages, take a look at these support articles for starters. Hopefully, something in one of these will help.
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting Messages - Support - Apple -
HT201407 imessage and facetime cannot be used
my imessage and facetime out of services since 2012/11/18 20:00.......and cannot be activated
See below.
http://www.apple.com/support/icloud/systemstatus/
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