I cannot sign in on Photoshop CS6

When I try to sign in to validate the program the small circle icon at the bottom right-hand corner turns endlessly but does not take me to a sign in window.  Can anyone tell me how to overcome this?  I have tried turning off my Internet protection and my firewall, but still have not been able to get through.
Thank you,
RayKay

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    Message was edited by: MareAstra

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