I cannot upgrade my 2nd generation Touch to higher then 4.21 help?

can someone help???

See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

Similar Messages

2nd generation touch ipod not recognized by itunes or Macbook

2nd generation touch ipod is no longer recognized by itunes. The ipod has been reset and the only screen image is the itunes icon with an arrow and a USB cord connection pointing to the itunes icon.

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have Snow leopard do not forget to look at the Additional Information paragraph.

2nd Generation Touch Wheel iPod - iPod displays a folder icon with a ! mark

Hi,
My girlfriend has been using my old 2nd generation touch wheel iPod, and yesterday she was trying to listen to some music, and the iPod would load the name of the song, artist, album etc, and then skip to the next song without playing any music, and would keep skipping to the next song over and over and over.
My girlfriend showed me this with an album that she had recently just added to the iPod, from a CD that she purchased and ripped to mp3's using iTunes, so initially I thought maybe it was just a problem that occurred when the CD was being ripped, so some corrupt mp3's or something. However we tried a range of other songs on the iPod and the same problem occurred.
So I figured something must have gone array with the firmware on the iPod, and thought maybe the problem might be solved by resetting the iPod, which I did by holding down the menu and play / pause button until the iPod reset.
When the iPod reset, the apple logo came up on screen and interchanged between the apple logo and the folder with a ! mark icon. When I connected the iPod to the computer, iTunes wouldn't find it, and the screen on the iPod said it was in disk mode.
Listening to the iPod I could hear the disk spinning, and then make a click sound, and then repeat, and it is not possible to turn it off.
Does anyone have any suggestions as to what has caused the problem, and more importantly how it can be fixed?

f a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

HT4623 Will the ios 4.3 software EVER become available for 2nd Generation touch?

Does Apple plan to ever make the ios 4.3 available for the 2nd generation touch? Many of my apps are not longer working because they require the update. For example my Facebook app stopped working and there is no alternative app for it.

Lynn1821 wrote:
Does Apple plan to ever make the ios 4.3 available for the 2nd generation touch? Many of my apps are not longer working because they require the update. For example my Facebook app stopped working and there is no alternative app for it.
Nope, not a snow ball's chance....

I cannot get my 2nd generation iPod Touch to connect to the computer...any suggestions?

Needing help with my 2nd generation iPod Touch...it won't connect to the computer!

Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Issue with Upgrading to 2nd Generation MotoX

Dear Verizon Wireless and Motorola Mobility,
Your 2nd Generation Moto X Upgrade program is fatally flawed and my experience highlights everything that could possibly go wrong when attempting to upgrade an existing plan.
As Verizon replied to my tweet (my twitter name is @melting_plastic), “Getting a new phone should be an exciting time.” but my experience has been everything but that.
My current phone is a Motorola Droid Razr Maxx. This was my first entry into the Android operating system and I fell in love. As a former Blackberry user, I was a bit hesitant to switch but upon receiving this phone in May of 2012, I had nothing but a great experience with it. This experience made want to continue with a Motorola phone upon my next available upgrade and I had waited to upgrade my phone until the newest Motorola phones were announced. I put off my upgrade for over 5 months waiting for the announcement of a new phone with my current phone deteriorating. The battery life has dropped to less than 2 hours and it has begun to freeze constantly with all the upgrades to software that it is unable to handle. Due to these issues, I checked every day waiting for an announcement of the new Moto X to be release and was finally happy when it was announced it would be released on September 27th for Verizon.
On the morning of Friday September 27th, I attempted to order my phone, a 32gb model, through the MotoMaker website and my first issue arose. Even though I was eligible for an upgrade, the MotoMaker website required a credit check for me to upgrade. As I am not the primary account holder, I did not feel comfortable inputting my father's information for a credit check. I also felt it was not necessary as I was paying the $149.99 by my credit card and the account has been with Verizon since the mid 1990's while it was still Bell Atlantic. As I was eligible for an upgrade and not a new account, it seemed a bit much that this credit check was needed. After searching the internet, I found many posts from the original Moto X release about this issue and the solution was to go to a Verizon Wireless store and pre-purchase the phone there and use the provided pin to order the phone at the MotoMaker website.
During my lunch break on September 27th, I visited the Wireless Zone retailer in Malvern Pennsylvania and waited for over 45 minutes to talk to an associate in an attempt to pre-purchase this phone and receive a pin for the website. This associated had no information about the ability to purchase this pin nor could he order the 32gb model directly for me. He apologized to me about the wait and his inability to fulfill my order but recommended me to go to a retail Verizon Wireless store as they may be able to help me.
After returning to work, I decided to attempt to discuss my issue using the Verizon Wireless help chat on its website. The operator suggested to call the Verizon support line and that they should be able to help me on this purchase. I proceeded to place the call, once again waiting on hold for 30 minutes, until I finally was able to talk to a representative. This representative was unable to help me but transferred me to another department that may be able to. After a brief hold, I was transferred to an individual who was finally able to help me out. He informed me that the 32gb model was not in the Verizon system but was expected to be added on October 1st. He apologized for the wait but at least he was able to provide me with valid information.
On Saturday October 4th, I visited the Verizon Retail location in King of Prussia Pennsylvania and once again waited 45 minutes before being seen by a representative. This time I was helped by an associate named Jeremy who knew exactly what I meant by purchasing a pin. After a bit of struggling to properly place the order, the order was placed with the help of a manager, at the price of $199.99 with a $50 mail-in-rebate. This became the 2nd area of disappointment. Not only did I have to wait to purchase this phone but I had to pay an increased rate up front and needed to send in for a mail-in-rebate. I thanked Jeremy for his help and headed back to my residence 15 miles away.
Once home, I attempted to place the order for my phone. As I live 100+ miles away from the primary account address, I had planned to have the phone shipped to my work as I had done when I purchased my Droid Razr Maxx. The MotoMaker website prevented me from changing the shipping address and I was once against frustrated by this process. I used the MotoMaker online support tool and they informed me that I must contact Verizon and they can adjust the shipping address as each PIN has a pre-defined shipping address attached to it.
I called Verizon's technical support line at approximately 4:30PM from my home phone. After once again waiting on hold for half an hour, I was finally connected to an associate and she was very friendly and attempted to help me with my shipping issue. She understood my frustration and placed a 3-way call between her, myself and Motorola support. During this call, she and myself became very frustrated with Motorola support staff as they refused to adjust the shipping address and stated that there was nothing that they could do. She apologized to me and suggested that I return to the King of Prussia location and attempt to sort it out there.
Begrudgingly, I returned to the Verizon location and once again waited to speak to Jeremy. He apologized for my situation and saw the only way to rectify it was to have FedEx adjust the shipment address after it had been shipped. He informed me that any charges that would be incurred to do so would be credited to my account if I returned to the store with the receipt.
I returned home and attempted to place the order again. This time I was able to adjust my shipping address and placed the order. While doing so, I received an error message and was instructed to call Motorola's support line. I called this line at around 7:45PM and spoke to a gentleman named Christian. He opened up support case 141005-006808 and informed me that because of my attempt to change the shipping address, this was why the error occurred. He instructed me to attempt to replace the order using the original supplied address and e-mail account and that I “must” use the Chrome web browser. This statement of having to use the Chrome browser was a complete fallacy and he refused to accept that any other browser could be used to properly order the phone. I installed the Chrome browser, attempted to order the phone and this time I was informed that my PIN was already used, likely during the original failed attempt. Christian informed me that he must escalate the issue and it would take an additional 24-48 hours. The simple act of creating a new PIN should not take this amount of time.
On Monday October 6th, I was finally able to get in contact with another associate from Motorola who was instantly able to create a new PIN for me. I once again placed the order and this time it went through with no issue, order number 00789348. The only disappointment was that I now had to wait until “approximately October 27th” to receive my new phone. During my waiting period, I periodically check the MotoMaker website and during that time, noticed that they offered an additional $50 discount on the Verizon Moto X which would have brought my total down to $99.99. So on top of the additional wait and disappointment, I had now paid $100 over the current price through MotoMaker .
On Tuesday, October 22nd, I finally received the e-mail stating that my phone had shipped and was due to arrive in Forked River, NJ on October 23rd. Using the FedEx website, I attempted to adjust my shipping address to my work, at the cost of $30 and a delay until Friday October 24th. I was unable to perform this action and then attempted to adjust the shipping address to the location I would be at Friday night (my sister's house) for the same delay, but only a cost of $5. Once again I was unable to perform this action and decided to call FedEx directly. After speaking to the associate at FedEx, she informed me that the only way to adjust the address was to have the shipper, Motorola Mobility adjust the address. With my previous issues with Motorola, I knew that this request would be denied. At this point, my only recourse is to have my parents ship me the phone to my work once they receive it on October 23rd. Even then, I'm unsure if FedEx will leave the phone at the location without a signature if no one is there to sign for it, which is why I attempted to ship the phone to my work.
At this point, I'm extremely dissatisfied with both Verizon and Motorola with how this whole situation has transpired. I feel a though I should have purchased an Apple iPhone 6 even though I am not a fan of the iOS platform or a different Android OS manufacturer. As a Fios account holder, I am also tempted to switch to the competition after 3+ years of being a customer. I feel that both Motorla and Verizon failed to rectify any hardship I had experienced in my attempt to purchase this phone and even now fear that I will not receive my phone in time to mail in mail-in-rebate which needs to be postmarked by November 1st.

MPerreca, This is quite a lot for you to have to go through! We surely don't want to lose your business as we appreciate your loyalty with us. I understand the challenges that can come in needing the shipping address changed on your phone orders. I'm glad to learn that the phone is now on it's way.
I'm confident that you'll be fine with submitting the rebate for your phone. If you do run into troubles with the submission, please let us know. You can also pre-submit your rebate information, here: http://bit.ly/1kKwKJK. Let us know if you have further concerns.
TanishaS1_VZW
Follow us on Twitter @VZWSupport

Why can't I upgrade my 2nd generation ipod from ios 4.2.1 to 4.3.3 so I can download common apps

I want to download common apps on my 2nd generation ipod that has ios4.2.1 system and the apps I try to get need an upgrade ios to 4.3.3. I am told that I can't upgade my ipod... Why not? I like my Ipod.

Because the second gen iPod is incapable of running any version of iOS beyond 4.2.1
If you need to run a newer version of iOS then you will need to upgrade your hardware
Allan

Can you please upgrade ipod 2nd generation

can you please upgrade ipod 2nd generation

jgjkjhg wrote:
i kind of think it is unfair to leave the older ipod out of upgrades dont you
No. As stated above the hardware can not support the newer version of iOS

Cannot upgrade an app..purchased under old id and password help is blocked..want to purchase again under new id will not allow until old is cancelled can't cancel

cannot upgrade an app...
purchased under old apple id and password not known and is now blocked
want to purchase the app again under new id won't allow until old app is removed

SIgn out of old ID and sign in with new ID
Settings>iTune and App Stores>Apple ID

Ipod nano 2nd generation isnt recognized by itunes or windows help!!!

My iPod nano 2nd generation when i plug it in to the computer it charges but it isnt regocnized by itunes or windows as a disk help!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod touch 1st generation upgrade to 2nd generation?

I purchased my 8GB Black Ipod Touch about one year ago, I also purchased the 3 year warranty with it, now I was wondering I paid $300 for this Ipod and another $60 for the warranty, in total i paid $360 for my Ipod. Now I see that the new Second generation ipods are only $230 and come with alot more features. I was wondering if there was a way I can upgrade too the second generation by returning my first generation Ipod?. Do you see where im coming from i payed like $130 more then the new one that just came out, I think its only fair if i return my ipod for the new one. Just wanted to see If that was possible. thanks for the help.

Hello ntbaseball07,
I certainly understand wanting to have the latest and greatest! I also agree that it's important to get the best value.
Best Buy® doesn't offer an upgrade program for the products we sell. While your Performance Service Plan (PSP) will cover most repair concerns that might develop, it doesn't offer an avenue to upgrade either. Unfortunately, we would not be able to accomodate a transaction like the one you suggest. We will certainly live up to the coverage of your PSP if you develop problems with your iPod!
I hope this helps.
John|Social Media Specialist | Best Buy® Corporate
Private Message

Cannot upgrade 1st Gen iPod Touch to iPhone OS 3

My brother-in-law has a first-generation iPod Touch that is currently running iPhone OS 2.2.1 (I know, he should have upgraded to 3.0 a year ago). In iTunes 8.2.1, when his iPod Touch is plugged in, it identifies that there is an upgrade to iPhone OS 3, but that he must first download iTunes 9.2.1. After installing the new version of iTunes (9.2.1), iTunes no longer identifies that there is an update for his iPod Touch when it is plugged in -- it states that 2.2.1 is the most recent version.
We tried uninstalling iTunes and re-installing 8.2.1. We got the exact same results. We spent a bit of time on Google and these discussion boards, but couldn't find a similar issue.
Any ideas on how to get iPhone OS 3 on his first-generation iPod Touch?

see [_*Purchasing iOS 3.1 Software Update for iPod touch (1st generation)*_|http://support.apple.com/kb/HT2052].
JGG

Problems upgrading 8GB 2nd Gen Touch to 4.2

I am trying to update my iPod Touch 2nd Gen 8GB from 3.1.3 to 4.2.
After about 20 minutes of it supposedly downloading the software in iTunes, I get a message saying that there was an error and it couldn't complete the download due to some connection network error and it timed out. My computer network/connection is fine. Any ideas?
I've tried a search in the forums but couldn't find a problem like this; my apologies if there is a discussion and I missed it.
Thanks for your help.

Hello, thanks for the advice but it didn't work. My iPod is working fine however, there are NO problems with it not being recognized in iTunes, nor does it freeze up or anything. It's running fine. I can sync it perfectly fine. The software just won't download. This is the message I keep getting:
"There was a problem downloading the software for the iPod 'zepians's iPod'. The network connection timed out.
Make sure your network settings are correct and your network connection is active, or try again later."
I don't know what they mean by 'network connection'. Everything on my computer is running fine (that I can tell).
I really want to update from 3.1.3 so I can use some of the newer apps and also to update the apps I have. I'm finding that, while using my iPod, that I cannot update my apps via iTunes App Store, nor can I purchase/download any songs or apps from iTunes via my iPod. After about 5 minutes I get a 'timed out' message. I'm guessing it's because of the older 3.1.3 software.

Cannot update my 2nd Gen touch past 2.2.1

Hi. Bought an Ipod off a seller yesterday and cannot update past 2.2.1. iTunes is running the latest version 10.5.3.3 but it says there are no new updates (for the ipod) available, it's at it's current update????
Also, appstore won't work, keeps saying intermitendly 'cannot connect to iTunes store' any help greatly appriciated as i cannot download anything when iTunes store.
Thanks

This is an iPod first generation, and you'll have to purchase the iOS3.1 update, you can't get any further than that.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

Jumpy / Jittery screen on 2nd Generation Touch

As you can see from this video i've uploaded:
http://www.youtube.com/watch?v=U93U2JOOOlI
The screen has a constant glitch running up the right side (vertical lines / pointy, jagged patches of vertical lines). When I open an app like Clock, or Email, the screen jumps up and down at the bottom like an old TV with bad V-hold.
At it's worst, I cannot even type on the keyboard because I cannot touch the right letters due to the erratic jumping of the display.
My touch has been doing this for sometime now. Reseting it does not help. Sometimes the problem will go away for awhile then will return for no apparent reason at all.
Anyone even encountered this? Any ideas?

If you say you have reset it, do you mean by holding power and home until you see the apple logo? or restoring it in iTunes? if you havent done either of those try them. If it doesnt work, I would take it to an Apple Store genius bar to see what they say.

I cannot upgrade my 2nd generation Touch to higher then 4.21 help?

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