Cannot upgrade an app..purchased under old id and password help is blocked..want to purchase again under new id will not allow until old is cancelled can't cancel
cannot upgrade an app...
purchased under old apple id and password not known and is now blocked
want to purchase the app again under new id won't allow until old app is removed
SIgn out of old ID and sign in with new ID
Settings>iTune and App Stores>Apple ID
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On all shopping sites, or only some? What happens when you try?
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If you're unwilling to use a gift card or credit card to complete the transaction, you need to click here and ask the iTunes Store staff for assistance.
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How do I get new music purchases on my new computer to sync to my ipod?
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
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If so have you done anything like update iTunes on the computer since it last successfully synced?
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iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
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Business Ed. When I connect my IPod, I cannot get the music I have recently purchased from itunes 7.0 to upload on my 60/Video IPod. Absolutely zero uploads. Any suggestions?
Thank you sincerely!
I may have to have a funeral for itunes.I cannot get the music I have recently purchased from itunes 7.0 to upload on my 60/Video IPod.
try playing one of the songs for a few seconds in itunes. does itunes ask you to authorise? if so, and if you do, will the songs transfer to the ipod next time you try to sync? -
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I cannot get in-app purchase on all apps.. After, enter my apple id password It says "your purchase cannot be completed.. please contact support itunes for your assistance www.apple.com/support/itune/ww/ "
But i can still get paid app, on App Store..Are In-App Purchases restrictesd? Settings > General > Restrictions > In-App Purchases
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i already authorize my computer but still it cannot sync my apps purchases because it says to authorize my computer all over again
Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
Please help me. I cannot do "in-app purchases" anymore without them needing extra payment verification when I already have money on my iTunes account. Why is this? I have tried everything in my settings to fix this too.
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
Cannot make in-app purchases or retrieve purchased in-game content
HELP!! Before anything else, this problem started immediately after the big iTunes update a few weeks ago. I have 32gb/3rd gen ipod Touch and it should not be experiencing these problems. I have latest software, also have in-app purchases turned on in settings on Touch.
There are only two games I play regularly that have the in-app purchase feature. One is We Rule & other is DragonVale. I can click on the area where purchases can be made, but when I attempt to do so, it freezes the screen and I have to reboot iTouch. I've even had to un- and re- install both games NUMEROUS times. When I go back in, I can still play the game (collecting coins, harvesting crops or feeding/breeding dragons), but cannot make in-app purchase. I got a new game called Twisted Lands which has an in-game unlock feature (costs $) and I can't even unlock that game. Also, in We Rule, there is content that was purchased with cash (and not the game's version of cash, which is called mojo....you purchase mojo and then are able to rush crop production, purchase specific content, etc). Some of the content that was a cash only transaction is now unavailable to me due to this problem. For example, I have crowded realms in We Rule and did re-decorating. As such, I have to place certain items in the game's inventory....some items which were paid for as a direct cash (via iTunes of course) purchase. Because of the in-app problem, I cannot retrieve or access my own previously purchased content that sits in frozen game limbo (the item will show as loading but of course it never does).
I've written to both game developers, ngmoco (for We Rule) and backflip studios (for DragonVale). Both were extremely courteous and both feel positive the problem is on iTunes' end and not theirs. I also wrote to iTunes/Apple Support and they have been unable to provide a solution. Their latest email to me was to come to this forum and post this problem. I was so frustrated the other day that I uninstalled both games, turned features off and then back on, restored iTouch to original settings and then reinstalled both games....did not help.
I also thought about uninstalling iTunes on my computer and reinstalling it but have never done so and a little worried about doing that. I honestly don't know where else to turn or what to do about this problem. Anyone that can provide advice or assistance would truly be helpful. Thanks in advance!!
ellylonsHI...
Since you already purchased the app, make sure subscriptions is turned on > iTunes Store: Purchasing and managing auto-renewing subscriptions
iTunes Store: About In-App Purchases
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