I cant connect my i phone 4 to itunes, it keeps telling me to uninstall and re install 64bit version which i do, then it says iphone doesnt have privillages or something like? any ideas?

hi!
any ideas as to why my Iphone will not connect to my I tunes account?
it says to re-install 64bit version which i do and then it says your phone
has no access privalages or something like that, any ideas?
regards Karl

Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311

Similar Messages

  • My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?

    My 3gs wont restore after ios 5 update. I have tried firmware restore and restore from backup, neither works. All I get is "iphone restore failed because backup session failed" Any ideas on how to make a successful restore with this ios 5 update?

    I was having the same problem, I backed up my phone and then updated to iOS 5 and then it kept telling me it could not restore from my backup as it had failed.  After reading a bunch of forums and posts and trying everything, I did manage to get it to work.  I had tried the Time zone, creating a new computer user account, disabling anti-virus, etc.
    It took a combination of things, one of which was disabling the anti-virus completely and copying the contents of the backup folder to my desktop and then deleting everything in the backup folder.  Then I rebooted the PC, entirely disabled the anti-virus, copied the one backup I wanted to restore from the desktop to the backup folder and then trying to restore.  Low and behold the phone said restoring from backup and I am back in business, so when in doubt, trying combining some of the fixes together.

  • TS1398 My ipad is showing a wi-fi network, but will not connect. I've tried turning off and on, and went through the troubleshooting, still nothing. Then I reset network settings as suggested, still nothing. Any ideas?

    My ipad is showing a wi-fi network, but will not connect. I've tried turning off and on, and went through the troubleshooting, still nothing. Then I reset network settings as suggested, still nothing. Any ideas?

    that is the router I am on now reply to this message from my desktop, the router seems to be working fine, thanks

  • I have attempted to update a few apps and the install has frozen on 'waiting' not allowing me to either access the app or delete it, any idea why this has happened and how do I get around it?

    I have attempted to update a few apps and the install has frozen on 'waiting' not allowing me to either access the app or delete it, any idea why this has happened and how do I get around it?

    See if either of these things works for you. In the future ... Only update one app at a time. Forget that the Update All button even exists. It causes more problems than it does good - IMO.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

  • I just got an iPhone 4s and when I tried to sync it with iTunes it said to uninstall and download the 64bit version. I uninstalled all ove my apple software before I could get it to install at all. Still doesnt work. Doesnt even recognize my phone.

    I just bought an iPhone 4s yesterday and it wouldn't connect to the iTunes 10.6.3 I had already on my laptop for my husbands 3gs and my brother in laws iPhone 4. Neither of them ever had a problem syncing with itunes. When I tried I was told to uninstall itunes and reinstall a 64bit version. Took several attempts but I finally got it. Then it said that I needed to upgrade my apple mobile device support and for me to uninstall itunes again and reinstall it. I have done all of this several times and still cannot get it to work right. I have uninstalled every Apple software listed on my computer and had to reinstall it all. Help!!!!!!!

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • My old MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but suspect logic board, any ides any body

    My old 17" MBP (2005) often crashes, freezes or shows grey screen at start up. Also track pad often does not work. I have re fomatted the HD and reinstalled system but to no avail. Genius bar says possible faulty HD, but I suspect logic board. All checks out OK on the Apple Diagnostic bench. Can a Logic board go intermittant?? Any Ideas any body??

    Ive repaired 1000s of laptops over the years (translate: diagnose and replace parts).
    Its not that old, Ive owned 100s of laptops (most were free) ....some I still have are nearly 13 years old and still perfect, ....some extremely expensive ones died in under a year.
    other than becoming obsolete at some point, there isnt really any "will spoil on" data like Milk for solid state computer parts, ....alas.
    You can have a $5000 laptop die in 4 months, and a junker one keep kicking after 10 years.... Ive seen that firsthand countless times.
    Common logic dictates that "very expensive = long life" in computers,..... but all the repair people will tell you just the opposite.
    I know you have a gripe, I get that all too well honestly .

  • When trying to install ios8 on itunes it says iphone can not be updated (-1)? Any ideas?

    I downloaded ios8 on my itunes but when it was putting it onto the iphone it came up with an error message saying it could not be updated (-1).
    It then went into recovery and when restoring it says it cannot be restored in an error message saying an unknown error occurred (3014)
    Help is needed please!!
    Thanks
    Louis

    Hello there!
    It sounds like you are unable to update your iPhone to iOS 8 because of error code -1. I would start with the troubleshooting in this article first, named:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    If that does not get it going again, I would use the troubleshooting for that error number from the following article:
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694#1
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • HT4623 i cant get into my phone to update it just keeps telling me to plug into itunes and as soon as i take it off charge to plug it into itunes the phone switches off do you know how to get around this?

    i cant get into my iphone to update it when on charge it tells me to plug in to itunes and when i take it off the charge to plug it into itunes the screen goes blank and when i plug it into the pc the apple symbol will come up for a few seconds then the screen goes blank and it keeps doing that anyone know what the problem is??

    Try placing the device in DFU mode (google it).
    If it will not enter DFU mode, take the device to Apple for evaluation and possible replacement.

  • My i phone was stolen and now I need to upload my contact to my i cloud from my I tunes...any ideas how to import contacts into i cloud, with either i tunes or with old iphone

    My i phone was stolen and now I need to upload my contacts to my i cloud from my I tunes...any ideas how to import contacts into i cloud, with either i tunes or with old iphone?

    If you have the contacts on the phone you can sync the phone to the computer. The contacts should then show in address book. At this point you can sync the address book data to iCloud. You have to make sure the iCloud account is setup on the computer and this will not work unless the computer is running 10.7.2 of course. There are other ways to add the contacts to iCloud like through the phone but the phone must be running iOS5. If it is you can simply add the cloud account to the phone and toggle the contacts slider. You will get a prompt to keep or delete the contact data. Of course you keep. Then you will get a prompt to merge at which point you do. This should merge the contacts on the phone with iCloud. Hope this helps.

  • TS1398 My iPhone won't stay connected to my wireless. I have to keep repowering my phone and then it lasts for a few minutes until I have to reboot again. Any ideas? Anyone experienced the same?

    My iPhone won't stay connected to my wireless. I have to keep repowering my phone and then it lasts for a few minutes until I have to reboot again. Any ideas? Anyone experienced the same?

    HI:
    It does not sound like a battery problem.
    Try a couple of things:
    1.          Reset the SMC
    http://support.apple.com/kb/HT3964
    2.          Reset (if you can) the PRAM
    http://support.apple.com/kb/PH4405
    If that does not help, delete the mouse in system preferences, turn it off, restart, and turn the mouse back on.
    Barry
    P.S.  I only needed it once, but I have an old USB mouse in case my Bluetooth one decides to quit. 

  • HT4993 Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP

    Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!

    I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
    In the end it was a simple issue which might of might not help you.
    A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
    The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
    I hope that makes sense and is off some help.

  • I cant connect my i phone 4 to my sony vaio laptop via bluetooth  i am  having problem can any one help me how can i connect my i phone 4 to my laptop using bluetooth i tried to paired but it just doesnt work help me pls!!

    i cant connect my i phone 4 to my sony vaio laptop via bluetooth  i am  having problem can any one help me how can i connect my i phone 4 to my laptop using bluetooth i tried to paired but it just doesnt work help me pls!!

    Unless you're trying to tether your phone to your computer or create a personal hotspot, it won't pair with your computer by bluetooth. File transfer by bluetooth is not supported. So, you can quit trying unless you're trying to tether.

  • Have recently purchased an iphone4 have set up using phone but cannot send iMessage ? Have checked iMessage is on ,any ideas please ,shop said to go online and reset ?

    Have recently purchased an iphone4 have set up using phone but cannot send iMessage ? Have checked iMessage is on ,any ideas please ,shop said to go online and reset ?

    contact your phone carrier.

  • Screen won't light on an iphone 3. Phone works and if I look real closely in just the right light, I can read the dark screen. Any idea where to go to have this fixed and how much it might cost?

    Screen won't light on my iphone 3. Phone works and if I look REALLY HARD in just the right light, I can read the dark screen. Any idea where to go to have this fixed and how much it might cost?

    Have a look here:
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5
    $229
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    copied from Apple - Support - Service Answer Center

  • TS3406 I am unable to hear caller on my Iphone 6 unless it is on speaker. any ideas on correcting the issue

    When making a call I cannot hear the other party unless I have my speaker on. Any idea on how to get phone to work without using the speaker to take private calls.

    Hello sirwin1999,
    For issues of not being able to hear from the receiver on your iPhone 6, then check out the article below. It will have you check the connections making sure that Bluetooth is not on as well as clearing out anything near the receiver itself. 
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
    http://support.apple.com/kb/ts5196
    Regards,
    -Norm G. 

Maybe you are looking for