I cant do any purchase on my game while ive done a few purchases in the past. The game just keeps responding that purchases cant be completed. No prob with the restrictions.

And the other prob is i cant open my purchases history on itunes store.. Need help asap. Thankz for you guys concern

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT1848 i formatted my computer and now i would like to sync my music from my iphone back to the computer, is there any way to do this? i don't want to loose my music. p.s. all my music that was on the computer was there privately, i did not get it from it

i formatted my computer and now i would like to sync my music from my iphone back to the computer, is there any way to do this? i don't want to loose my music. p.s. all my music that was on the computer was there privately, i did not get it from itunes.

See Recover your iTunes library from your iPod or iOS device.
tt2

I have two iPod touch games trying to connect on mine craft. the one trying to join the game just keeps "searching for wifi games", we are in the same house, wifi working. HELP

I have two ipod touch. When trying to join game the second keeps "searching wifi games", we have connected with a friend before here. can't seem to connect HELP

Thanks, Bob! You are correct. And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE). One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind. Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers. Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

TS3274 My IPAD keeps restarting a few minutes after booting up. It just keeps doing it again, and again, with no error messages. Grateful for any help!

My IPAD keeps restarting a few minutes after booting up. It keeps doing it again and again, after the same period of time. Grateful for any help!

If the above doesn't work, force iPad into Recovery Mode.
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

Is there a way of shifting purchases from one account to another with the same billing information, so that I don't lose purchases made by my iPhone when I sync?

The AOL address I was using for my iTunes account has been deleted due to me not signing in for awhile and I'm afraid that I will lose all of my purchases made from my iphone when I sync it into iTunes for a much needed update and so that I can (hopefully) transfer its data to my new iPhone 4...
The only time I have synced my current iPhone was when I activated it but since then I have not been able to sync with my computer and now have a new one.
Sorry about the garbled way this is written but I desperately need help:
1, Is there a way of shifting purchases from one account to another with the same billing information?
Or
2, is there a way of recovering my old account and changing the details?
Any other help is greatly appreciated
Thom

You don't need to access your e-mail account, just get into your Apple account and change the e-mail address. If you can't access your Apple account, then you have a bigger issue to contend with.

My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem! My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar. When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over! I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good. I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work! The iPod, the laptop and iTunes ARE all fully updated! I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing! I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol. I hope somebody knows a fix or solution! Thank You!

Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My Firefox won't load any websites, but other web browsers will. I have tried following the proxy help to fix this, with no luck. What can I do next?

Any website I try to visit using Firefox won't load, it just keeps saying that it is unable to connect. I tried other web browsers, and they work no problem. I tried following the proxy steps provided, but did not help.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If you use a Firefox 4 beta release then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

I downloaded trial version of PS CC and then subscribed to the cloud package including PS and Lr. I cannot open PS, just keep telling me that trial has expired. Any suggetions?

Can any one help?
I have subscribed to the cloud package including Ps and Lr after previously downloading the Ps CC trial.
Cannot open up a newly downloaded Ps, just keeps saying that my trial has expired.
I have looked online for help but just keep going around in circles.

Hi gavinjpriest,
You can license the trial version software with your Adobe ID and activate the software.
The subscription is linked to your Adobe ID.
Regards,
Rave

TS2446 itunes will not take my security answers, and when i try to change them it asks me again and it still wont take it, i cant make any purchases. HELP!

I dont know what to do it wont take my security answers when i answer them correctly, and when i try to change them it askes me for them again and still wont take them, and the worst part is i cant make any purchases. Please help its been going on forever. Btw i just got a new laptop and i synced my iphone with it, and for the First Purchase i have to answer the secutiry questions. See my problem?

  Congratulations on being the next victim of Apple's current SNAFU!  
If you don't have a rescue email address set, then you're SoL.
If you do, then reset your info and check in there.
If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT3702 Im am trying to buy coins for my games and it says purchase cant be completed, credit card details are correct, is there a limit??

Im am trying to buy coins for my games and it says purchase cant be completed, credit card details

What exactly does the error say?

HT4009 I cant do an in app purchase, I taken care of the restrictions reloded the game and I still get the message to see itunes suport and canot conet to itunes.

I cant perform an in app purchase, I fixed the restrictions and reloded the game but still I get the message to contact itunes suport and canot conet to itunes, I have wifi and it is working fine, the game is clash of clans.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Purchase can be made from the app store yet I couldn't make any purchase from the game app (candy crush) directly, please kindly your help for further direction

Purchase can be made from the app store yet I couldn't make any purchase from the game app (candy crush) directly, please kindly your help for further direction

Can I add my existing, licensed apps to my list of 'Purchases' on the Mac App Store so I don't have to buy them twice?
No. Only apps purchased from the App Store can be re downloaded for free including updates.

TS1389 its been long time since i did security question.i dont remember it and i cant make any purchases because of it what do i do?

its been long time since i did security question.i dont remember it and i cant make any purchases because of it what do i do?thinking bout just no longer use itunes if i cant use it anyway

Kurr101 wrote:
its been long time since i did security question.i dont remember ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions

CANT PLAY ANY OF MY ZYNGA GAMES .. CAN U HELP?

ON FB WHEN I GO TO MY ZYNGA GAMES NONE OF THEM WILL LOAD.. I GET A SCREEN THAT SAYS LOAD ADOBE FLASH PLAYER WHICH I HAVE AND IT STILL WONT WORK. I AM GETTING VERY FUSTRATED. CAN U PLEASE HELP ME.. THANK YOU. DOBB

You might try going to game from Zynga website first, then connect to Facebook from there (backwards so to speak). I had a similar problem awhile back and believe that worked. I am assuming you are using same browser as you had been: changing browsers at update times can also cause problems but I recollect when I made that mistake, game just failed to load, sans any error message. Some of the Zynga games, like FarmVille, have had so many changes lately that any little thing throws them off. Oh - make sure the new version of Flashplayer is being allowed in (has permission) and that you DID delete the prior version and are, indeed, using the correct version (you can check at http://www.adobe.com/software/flash/about/). I am on a Mac so run into lots of problems with the complex Zynga games as they utilize Java and need the Adoble Flashplayer, but Java and Adobe don't play well together. Oh, and if you get a partial load and hang, just keep reloading as each time it should load more and more until eventually you will have your entire game back. Hope this helps you - and make notes of any changes you might make in settings so you can easily reverse should it be necessary. FYI: The Zynga chat on-line help support people are quite helpful, too, and will usually give you free things for your game for your trouble - always nice.

I have forgotten my alternate email address and security questions, and i can't make any purchase of games from the app store, but i have already use my itune gift card, how?

Please help me, i have forgotten my alternate email address and security questios, i can't make any purchase in app store, but i have already used the app store girt card, please help me : (

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87468)

I cant do any purchase on my game while ive done a few purchases in the past. The game just keeps responding that purchases cant be completed. No prob with the restrictions.

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