I cant get itunes to update and when trying to download the new version it says error i dont want to lose the music i already have

help i tried to update my itunes last night and it wouldnt update now my itunes wont open it says theres an error so i have tried to download the new itunes and it still says error i dont want to lose what music i already have on my itunes

You're using a Mac computer?
You are always at risk of losing your music.  If you are worried about it now too it means you don't have a backup.  Get one. Soon.

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