I cant sign to itunes with my apple ID it is asking for Credit Card
i cant sign to itunes with my apple ID it is asking for Credit Card
Hello hausandhaus,
Thanks for using Apple Support Communities.
As your Apple ID wasn't initially set up without a payment method, you will need to enter some sort of payment method when signing in. You are able to change that to none however afterwards.
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/TS5366
Take care,
Alex H.
Similar Messages
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Cant sign into iTunes with VPP manager email address
Is anyone else having difficulty signing into iTunes with their Apple VPP account manager email address? I work as an IT contractor for a number of schools and in the past have set up VPP so that paid and free apps can be distributed via an MDM solution. Recently, the process by which we do this isn't working any more. Apple have admitted in emails that they have changed the way that VPP accounts are set up on their end and that during the transition some accounts were processed incorrectly (causing a lot of headaches and confusion). In one instance, we set up the VPP manager account using a distribution list email address of .*******. later, we enabled two step verification and provisioned the facilitator account. but when we sent to sign into the iTunes store with the management accounts email address, we got the error message: "this email is associated with he VPP program". We have told apple about this who replied with a frustrating tautology: "our records indicate that that address is associated with the VPP program, so you will have to use another email address to sign into iTunes." Trouble is, for the purposes of information management, we cant just sign into iTunes with any old email address, we have to use one provisioned by the education department, and they wont provision another email address for this.. Also, we have screenshots which demonstrate that it is possible to sign into iTunes with the program manager account at other schools, so what has changed? If this keeps up, I will have no choice but to recommend to all schools in future that they not go with Apple because their account provision system is not maintained at a professional level. The fact that they are so slow moving on this makes me look bad and the lack of documentation is inexcusable given the massive profits they have been posting. I will campaign vehemently against the use of apple in education unless this situation changes for the better. Already one school on our books have had an absolute gut-full of and have sold off the 60 iPads they purchased in favor of Android tablets with custom ROMS. What is the solution and why is there no phone number for Apple VPP in Australia?
<Edited by Host>I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
This is what I wrote to Apple.
This whole system *****!!!!
Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
You honestly think your product is worth this much pain. Get real!!!
I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
Well done Apple, you managed to make Microsoft look good!
The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain. -
This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
Hi guys,
i am unable to download itunes apps, it is asking for credit card number, can anyonw tell me how to download apps without credit card number?
with regards
anilThe Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The only way to get free apps without a bank card is to create a new Apple ID following Apple's steps very carefully;
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
http://support.apple.com/kb/HT2534 -
I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
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I have a student trying to set up an App Store account (she has an Apple ID), however she is being asked for credit card information. The option of NONE does not appear as one of the choices with the other credit cards.
Any assistance?There are instrctions on this page for how to create a new account (it won't work with existing account) without giving a credit card number : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click on 'create Apple id' when 'buying' it.
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Wby Apple apps keep asking for credit card? No app is working
Are they "Free" apps with In-App Purchases? If so, you need a credit card on file for the In-App Purchases.
Cheers,
GB -
II have just put a $25 credit on my itunes acct. I previously had my credit card charged now it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?
How much is the cost of what you wish to buy? The credit is used first and credit card info wouldbe requested for any outstanding balance. The US store prices do not reflect the local sales taxes that are added in the final steps of the purchase transaction.
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I am signed into itunes with my id and my iphone / ipad are also on this id but when i go in to manage devices its only showing the iphone. Also just up dated my ipad now its saying not charging when its hooked up to the computer?
If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.
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i have an apple id. when i go onto app store and type it in it says that i have not used account in store and to rectify the problem. when i go in to do this it is asking me for credit card details, i dont have a credit card. what do i do? i want to download free apps. my phone is bill
In the US you can purchase 'iTunes' or 'App Store' cards for cash at many retail stores, and apply the code from the purchased (validated) card to add credit (money) to your Apple ID account for online music and App purchases. It is my understanding that such credits can be used for US purchases of any online content, including music, apps, and movie rentals. Are such cards sold in your area?
Message was edited by: kostby -
I really need help y'all cause I'm getting frustrateD!
When it asks you for your credit card, just go along with it until it asks you what type you have then just check off none.
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Itunes always asks for credit card authorization
I'm using the same computer, but always get challenged to verify a credit card security card, claiming I am using a different computer. Why do I always have to repeat this activity?
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
Dont trust apple for my credit card info on my iphone5s. So is there any work around? dont want to change the appleID.
Cant get the option of None in payment options. Even tried it by selecting my region as US.
Tried to sign in from Icloud as well but it doesnt work.
Please help..Unless you followed, exactly, the instructions on the HT2534 page that you posted from then credit card details will need to be entered before the account can be used in the store - you should be able to remove your card's details after entering it
Changing payment info : http://support.apple.com/kb/HT1918
If you don't want to enter you card's details then you will need to create a new account, and use those instructions when creating it
Using a computer : https://discussions.apple.com/message/24321860
Using an iPhone : https://discussions.apple.com/message/24700173 -
ITunes is asking for credit card details to download free apps
I've never had an apple product before so im new to this, but i now have an iPhone 3GS on IOS 4.1. I can't update the iPhone as i have it unlocked and it will remove the patch. I know that to download apps you need to put in card details, but i dont own a credit card. Apparently, it's supposed to give me an option not to select any card, which would allow me to download free apps but that option isnt there. I can't download any apps, not even free ones.
There are instructions on this page on how to create a new account (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click 'create Apple id' when 'buying' it
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