I changed my apple id, and now I can't update my apps that were purchased/downloaded from my old apple id....HELP!!
I am getting frustrated because I can't update my apps that were downloaded under the old apple id. Any thoughts on how to fix this? I have already tried signing back in under my old apple id and it says that that id is no longer in use.
Applications are connected to the Apple ID that they were purchased/downloaded with. If you updated your ID, you should be able still sign in with that ID, if you are logged into that ID on the phone. However, if you created a new Apple ID, then you would not be able to use that ID to update the apps.
Similar Messages
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HT201272 I changed my email address and now I can't update my apps
I am unable to update purchases I made with my old email address since I updated my apple account with my new email.
When I try to update an old app I am prompted to put in my password for my old address, therefore it does not recognise the password, and password reminder doesn't work as its not the email in my account anymore.
How can I update these apps or change the email address associated with them?Did you just change your address, or create a new iTunes account? If it is not a new account you will first have to fix the password problem. Email iTunes Store support if you cannot figure out how to resolve the problem. Have you updated your login on the phone, in addition to iTunes on your computer?
To update your iPhone you need to install the latest version of iTunes (10.5). You also need an iPhone 3GS or iPhone 4. The 3G cannot be upgraded beyond 4.2.1. -
So I changed my Apple ID. Now on my Iphone I can't update things from the apps store or download new stuff. I went into settings and changed my ID there, but in the apps store it still shows up as my old ID. The apps store won't let me log on with the new one, as my old still shows up, and if I go back into settings and change it back to the old ID the password I had before no longer works. This ***** Apple. You just ruined my Iphone!!! My phone went from being cool to being junk since I am not unable to download or update apps...the coolest part of my phone. Someone help??? Please tell me how I can enjoy my phone and apps again...
Thank you for the response, but I ended up temporarily resetting my Apple ID... It was a pain, but it worked in the end.
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I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
i accidentally deleted iPhoto on my mac and it says the the app was downloaded with a different apple id and now i can't get the app back without paying $14.99
Did you install it yourself are somebody else for you?
If you installed them yourself, but do not remember which AppleID you used, try all AppleIDs you might have used in turn.
If somene else set up your Mac for you, ask the person to reinstall it. If you bought the mac second hand, the previous owner needs to contact Apple to transfer the iLife apps. If that is not possible, delete the apps that you cannot update and buy them using your AppleID. -
I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved! -
Have just updated to the latest version of ios6 on my iPhone 4Sand now I can't see the apps that need updating. Is showing 8 but just left with blank screen- how do I fix this?
Look for the little Flag button in the lower left corner.
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we have an apple ID that was set up in my wife's name. The kids have changed the account details and no-one can remember the password. They have also changed the account data and none of our birthdays are recognised by apple. We have no way of re-setting the account. The secondary email address we used when setting up the account is no longer accessible so even this option doesnt work..
What can we do as we have a large amount of purchased music on this account???1. Don't confuse "Apple ID" with iTunes Account ID. You can have many Apple IDs but only one iTunes account active at a time.
2. If you "changed" your iTunes account ID, you actually have 2 accounts - one under the old name plus the new name.
3. You can't merge the accounts - they remain separate. Apps purcahsed under the old account name will update ONLY WHEN THE PHONE IS SIGNED IN TO THE OLD ACCOUNT NAME and visa versa.
4. Likewise, you can sync only the apps, music, media purchased under the account the phone AND iTunes are signed in to. -
I had to change my password and now my cell phone will not update apps. I tried signing out and then signing in with the new one. It did not work. Please help
You can only update an app from the AppleID that was used to purchase it.
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I had a debt card that was 50 dollars and I spent it all and now I can't get any apps that are free
I need help with my iPod 5 because I had a 50. Dollar debt card I spent it all and now I can't get free apps
Either add money to your card or purchase an iTunes Gift card.
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I changed my apple ID and it reset properly on all apps/software but the only thing it is not working with is Imessage. when i turn off imessage and turn it back on it asks me to log into my old apple ID, I have tried changing the password and adding the new apple ID but it is not working
You logged out of your old Apple ID with iMessage at Settings > Messages > Send & Receive followed by logging in there with your new Apple ID?
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I have updated to IOS 8.2 and now I can not update my apps?
I can not update apps after having downloaded IOS 8.2. Need assistance to fix problem. Only way I have been able to work around is by updating by using itunes and connecting my phone to my MacBook Air.
So when you attempt to update, all you set is a spinning circle? What troubleshooting have you tried? User troubleshooting steps are restart, reset, restore from backup, restore as new. I doubt you will have to go that far. But you can start with the restart, which is just powering the phone off/on. A reset is holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. Test after that. Are you able to get into the App Store and search for apps or anything else?
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I used to be able to sync songs that I imported from CDs into my library onto my iPad and iPad touch. Now I can only sync the purchased from iTunes songs. What has changed? Do I have to subscribe to iCloud to do this now?
Hi Cricketdaw,
Welcome to Apple Support Communities.
iTunes should sync your entire library, and not just songs purchased from the iTunes Store, as mentioned in this article:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
By default, iTunes automatically syncs your entire iTunes library whenever you connect your device to your computer. On each subsequent sync, iTunes will automatically add any new music or videos to the device and remove any items that are no longer in your iTunes Library.
You may also find this articles helpful for syncing your iTunes Library:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Best,
Jeremy -
I changed my apple ID now I can't update my apps?
I changed my apple ID and now I can't update my apps...
If you mean you changed your iTunes Store account ID, you can't update any apps purchased under your old account.
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