HT1937 I had to change my password and now I can not update the apps on my phone. I tried the suggestions on here and it did not work. Any other suggestions
I had to change my password and now my cell phone will not update apps. I tried signing out and then signing in with the new one. It did not work. Please help
You can only update an app from the AppleID that was used to purchase it.
Similar Messages
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I changed my apple ID now I can't update my apps?
I changed my apple ID and now I can't update my apps...
If you mean you changed your iTunes Store account ID, you can't update any apps purchased under your old account.
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HT201272 I changed my email address and now I can't update my apps
I am unable to update purchases I made with my old email address since I updated my apple account with my new email.
When I try to update an old app I am prompted to put in my password for my old address, therefore it does not recognise the password, and password reminder doesn't work as its not the email in my account anymore.
How can I update these apps or change the email address associated with them?Did you just change your address, or create a new iTunes account? If it is not a new account you will first have to fix the password problem. Email iTunes Store support if you cannot figure out how to resolve the problem. Have you updated your login on the phone, in addition to iTunes on your computer?
To update your iPhone you need to install the latest version of iTunes (10.5). You also need an iPhone 3GS or iPhone 4. The 3G cannot be upgraded beyond 4.2.1. -
I am getting frustrated because I can't update my apps that were downloaded under the old apple id. Any thoughts on how to fix this? I have already tried signing back in under my old apple id and it says that that id is no longer in use.
Applications are connected to the Apple ID that they were purchased/downloaded with. If you updated your ID, you should be able still sign in with that ID, if you are logged into that ID on the phone. However, if you created a new Apple ID, then you would not be able to use that ID to update the apps.
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So I changed my Apple ID. Now on my Iphone I can't update things from the apps store or download new stuff. I went into settings and changed my ID there, but in the apps store it still shows up as my old ID. The apps store won't let me log on with the new one, as my old still shows up, and if I go back into settings and change it back to the old ID the password I had before no longer works. This ***** Apple. You just ruined my Iphone!!! My phone went from being cool to being junk since I am not unable to download or update apps...the coolest part of my phone. Someone help??? Please tell me how I can enjoy my phone and apps again...
Thank you for the response, but I ended up temporarily resetting my Apple ID... It was a pain, but it worked in the end.
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My provider is terminating email service so I had to change my apple ID. I did that in iTunes but now my icloud on my PC wants me to sign in under my old id, I don't see a way to update to the new ID without deleting all cloud data on the PC. Is there another way so I don't have to resync everything from the cloud?
Check the list in the link below, how to change all services, after you changed your Apple ID:
What to do after you change your Apple ID email address or password - Apple Support
https://support.apple.com/en-us/HT204071
In particular, for iCloud:
Update your Apple ID or password on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV.
iPhone, iPad, and iPod touch
Go to Settings > iCloud.
If you're signed out, enter your updated Apple ID or password. The data in iCloud will automatically appear on your device after you sign in.
If you're still signed in with your previous Apple ID:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm. You might need to enter your password. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
Enter your updated Apple ID or password. -
I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password
What features do you need to change the ID for?
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I've recently changed my password on my e-mail account and now I can't share i photos instead I get a message The email server didn’t recognize your username/password combination. How do I change it in i photo pls
I'm trying to email from iPhoto
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I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?
Have you signed out of your iTunes account on the device/computer that you are using and signed back in with the updated password ? That should 'refresh' the account on it, and you should be able to use the account's new password to download updates to its apps
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I changed my apple ID email address, and now I can't access my iCloud because it was listed with the previous email address. What can I do?
If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
The App Store said I needed to switch countries so I clicked the button and it switched it for me but now I can't update my apps but when I try to change it through settings it still says the country is the u.s. I don't know what to do to change it back
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hi, I don't know which Apple ID I used to register my Ipod Nano. I had to restore my Computer and now I can't connect my iPod to iTunes again. I have my serial number and ECID. I'm using Windows, BTW, sorry!
Search your email for the word Logic (and set the search to All) and you should find the receipt (so long as you didn't delete it)
Other than that.. simply contact Apple directly and ask.. Make sure you have your transaction details ready for them as they will need it...
http://www.apple.com/contact/ -
I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments. I've tried opening straight into other apps and just get error messages, and I the mail preview there is just a grey screen telling me the file name and size. It worked fine until I did the IOS upgrade
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
I never got round to updating my iPhone 5 to IOS 6.1.4 (I think that's it!) and now I can't update to IOS 7!
How do I get around this?
Thank you!Why can't you update?
There should be nothing preventing the update from 6.1.3 or 6.1.2 or even from 5 directly to 7.
What happens when you try to update?
Have you tried to Update through a computer running the most up top date version of iTunes?
Tell us a little more about what is happening and we may be able to provide more specific answers. -
I got a new iPod and now I can't sync my apps from my old ipod
I got a new iPod and now I can't sync my apps from my old ipod?
Just what are you trying to do with the photos?
If the photos on the old iPod are in the iPod's camera Roll album then import them to your computer:
iOS: Importing personal photos and videos from iOS devices to your computer
If they were synced to the iPod from another computer then you need a third-party program like TouchCopy or PhoneView to import then into your computer.
Here is how to sync photos to the iPod:
iOS and iPod: Syncing photos using iTunes
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