I chged my internet provider and new email address and cloud is not recognizing this chg. i deleted my old email acct from ipad and added new acct and since then i cannot send email nor the cloud will recognize the new email address. do i need to sync

i chage my internet provider and therefore email address. i deleted my old email address from my ipad and now i am not able to email from new email address nor will i cloud recongnize my new email address which is my apple id now. since i deleted my old email acct the cloud is not allowing me to chg this address in settting. the cloud still has my old email address listed.

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...

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Firxfox installed (without me agreeing!) and update and since then I cannot open it at all. RE-installation didn't help. I urgently need Firefox up and running with my bookmarks intact. Thank you

As mentioned above, when I opened Firefox this morning it installed automatically an update w/o me agreeing and I don't know what was isntalled. Since then I cannot open Firefox. Mozilla Crash Reporter opens and thell me Firefox had a problem and crashed. "We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report."
I press restart Firefox but I always just get the same message. I uninstalled it and downloaded it again, nothing is changing. I urgentlyu need to use the bookmarks as I don't have them in Explorer which I have to use now.
Thank you

You need "sysinternal's process explorer", it is free and can replace the Microsoft process explorer, that you get by "CTRL+ALT+DELETE". Either program will allow you to kill the instances of FF that didn't die as they should have, when you closed them. Sysinternal is easier to use, it is a graphic display with many options. Do not push "CTRL+ALT+DELETE" twice unless you want to reboot, that is its default behaviour under Microsoft.

I upgraded to Maverick and since then I cannot paste an email address from my address book into the "To:" window.

I upgraded to Maverick and since then I cannot paste an email address from my address book into the "To:" window. Why not?

You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in the country where you and your iTunes account to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620
or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?

My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?

If when you go to icloud.com and sign in with your current iCloud ID you see all your iCloud data there, you can safely sign out of the iCloud account on your Mac and choose Delete at all the prompts, then sign back in with the current ID. This only deletes the data from your Mac, not from iCloud. Your iCloud data will reappear on your Mac when you sign back in after a brief delay as it redownloads. If you have automatically imported your photo stream photos to your iPhoto library you won't lose them either (if you haven't, save them to your library first).
Again, only do this if when you go to icloud.com with your current ID you see your iCloud data there.

Since ios5, i cannot send email from my iPod when in my network, only when 3G

Since ios5, i cannot send email from my ipad when wi-fi but only when 3G

The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

I bought an iPhone recently and since then I cannot get my email on my MacPro laptop-need help please

I bought an iPhone recently and since then I cannot get my email on my MacPro laptop…need help please

Good day colletteA11,
If you are having an issue with being unable to receive email on your MacBook Pro, I would suggest that you troubleshoot using the steps in this article -
Mail (Yosemite): If you can’t receive messages
Thanks for using Apple Support Communities.
Safe computing,
Brett L

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well.

I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
>CURVEBALL!!!<
The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
Any other suggestions? Please help!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

A virus was on my computer and we had to do a reinstall of Windows XP. Everything was lost, if I sync my Itouch 4th Gen with computer will I loose everything? Since it will recognize the computer as a new computer. All help is much appreciated.

Last night my boyfriend did a reinstall of our old desktop which runs Windows XP. He did not do a back up of ITunes or the libary just whiped everything. I am afraid that if I Sync my ITouch I will lose all of my music and movies etc... since the ITouch wont recognize the computer. I have backed everything up onto the ICloud but my sysytem is so old I cant run IClooud on my desktop.I have already downloaded the newest version of ITunes onto the desktop and "Authorized" the new computer and logged into the ITunes account. But need more info before I want to plug my ITouch into it. I did this once before and lost all of my movies and music so this time I am asking before jumping in with both feet.
thank you so much for your help and time! Much Appreciated

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

I have a mac Book that will not open DVD's of Business Presentations. I had my hard drive taken in to the Mac Store and had a new hard drive installed. Since then I cannot open DVD's. What is the application that I need, and the process. Tks

I have a mac book that will not open up DVD's recorded with a presentation. I install the disc in a HP / windows 7 and it works fine. I had my hard drive replaced and since then I cannot open up DVD's. Was there a application that did not get installed? And if so what is the process.

You need DVD Player. It should be in your Applications folder. If it is in there go to System Preferences>CDs & DVDs and for "When you insert a video DVD" make sure DVD Player is selected.

Since I have arrived in south Africa I cannot send or recieve messages ,I was in the uk and Europe and had no problem ,I have tried to reset to no avail any ideas

Since I have arrived in south Africa I cannot send or recieve messages ,I was in the uk and Europe and had no problem ,I have tried to reset to no avail any ideas

What model iPod
Identifying iPod models
http://support.apple.com/kb/HT1353What iOS version (Settings>General>About>Version)
What computer OS and version? I suspect a Mac with OSX 10,5,8
Whart version of iTunes?
A Mac with OSX 10,5.8 should synce but not restore with iTunes version 10.6.3
iTunes 10.6.3
To restore you need iTunes 10.7 or later and that requores OSX 10,6,8 or later

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

Neither LR nor PS CC will recognize raw files from a Nikon D5500 camera, although it is indicated as being supported.

Neither LR nor PS CC will recognize raw files from a Nikon D5500 camera.

Drostow wrote:
I have been using Photoshop CS5 with no problems. I just bought a Nikon D600 which is not supported by CS5. I heard that Lightroom 4.2 will support it so I shelled out $199 for that product. Now I see that if I import a raw file into LR, work on it and then try to send it to PS for more editing I can't do that. I am told I have to spend another $199 to upgrade to CS6 because Adobe has no plans to have CS5 support my camera. This is a rip-off.
Uh...no...you are wrong.
CS5 can open D600 files if you convert the D600 files using the free DNG Converter 7.3 RC which is available at labs.adobe.com (note DNG Converter 7.2, ACR 7.2 and LR 4.2 offer preliminary support). LR 4.3 and ACR 7.3 RC (both are release candidates hence the RC category) can deal with D600 raw files directly. If you process the D600 file in LR 4.3 RC, you can open that image in CS5 if you render the image in Lightroom 4.3 RC.
Yes, Adobe will no longer update CS5.x because Adobe started shipping CS6. It's Adobe's policy to cease support for versions of Photoshop that is no longer shipping–Adobe is now shipping CS6. It ain't a rip-off, it's the standard Adobe policy to support CURRENT customers, not former customers.
You really need to catch up bud...software and new cameras change all the time. Buying a new cameras generally means you'll need to update your software. Foolish you for not knowing that. All of this could be mitigated if Nikon and Canon (and the other main camera brands) adopted some sort of raw file format standards...sadly, they don't which allows people who fail to grasp the reality of the situation to blame Adobe.

HT4889 Just got a new macbook pro. Trying to migrate data from a MacPro to the macBook. MacBook will recognize the Mac Pro but not vice versa. Using Mac OS X 10.6.8 on the Mac Pro(powermac G4. The Mac Pro searches in vain for the MacBook. What should I do

Just bought a new MacBook Pro. Attempting to migrate data from a power mac G4 running Mac OS X 10.6.8 using a firewire.
Mac Book will recognize the Mac Pro but the Mac Pro just continues to search for the Mac Book. What should I do?
Dave VanHorn
[email protected]

Put the G4 into Target Disk Mode and open Migration Assistant on the new MBP. Your G4 needs to be running 10.5.8.

Cannot send or receive apple emailalos. Changed the port thing to no avail

since dec 20 cannot send or receive apple email, pop accounts.
True for other computers in the house on their own emails. true for different isp's

hmm, post sent before editing, by some unknown keystroke error.
no "edit" feature available. Ok found edit is a symbol no words.
Message was edited by: Steve Zavodny

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away

FaceTime: I have a iPad, iPhone, iMac all on the same apple Id/account. Without changing id/email address can I use FaceTime between any 2 of my devices? It works from iPad to iPhone but not the other way??? I would like talk/see my kids if am away.
Hope you can help.
I have added a new email address but kept my Id, but I get busy when trying from iPhone to iPad as they are clashing. Like find my iPhone app hence trying to keep them all on one account

IOS: using facetime http://support.apple.com/kb/ht4319
using an ipad will use the email address since you can't make a phone call. see the link.
Your basically calling/emailing yourself that's why your getting a busy signal.

I chged my internet provider and new email address and cloud is not recognizing this chg. i deleted my old email acct from ipad and added new acct and since then i cannot send email nor the cloud will recognize the new email address. do i need to sync

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