I could not remember my Apple ID, changed my password and now my music library is virtually empty. Please help - I am devastated. Most of what I held in the library was uploaded from CDs
I could not remember my Apple ID, changed my password and verified the email address. It may be a different one from that held in the system, I don't know. Now my music and audio book library is evertuslly empty. I am devastated. Please help.How can I retrieve all the CDs I downloaded?
hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
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Hi, I installed IOS7 in my iPad and now when I want to turn it on it ask me for a password, when I configured I do not remember to ask me for a password , and now it is blocked I put some password that could be but no one of them are, what can I do ? Please help me
Hi, I installed IOS7 in my iPad and now when I want to turn it on it ask me for a password, when I configured I do not remember to ask me for a password , and now it is blocked I put some password that could be but no one of them are, what can I do ? Please help me
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I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone has hacked my iCloud account?
Hello Corinne Craven,
Thank you for using Apple Support Communities!
You can update the name on your Apple ID here:
Appleid.apple.com
If you suspect unauthorized access to your apple ID I would normally recommend resetting your password, but you have already done this.
Here is some information about 2 step verification which is another level of security for your account.
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
Be sure to read all the information in the article if you choose to use two-step verification.
Take care,
Sterling -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
Hi - I'm trying to download an app to my iphone but it says my password or ID is not recognised. I've changed my password and it works on my laptop. I think it could be because the ID on my phone is googlemail while on my macbook it's gmail - how do I change the apple ID on my phone?
Many thanks!
davidAnswered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere. -
TS1702 I had to change my password and now my iphone says it does not recognize it
I had to change my password and now my iphone says it does not recognize it...
Hello KaitlinHertz3,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Have a nice day,
Mario -
I turned of iMessage and now I want it back on and it's not working, I have changed my password and now I don't know what to do. Is there something obvious I am doing wrong? I have done this on both of my iPads and it hasn't let me go back on to iMessage on either of them.
iCloud System Status
Current
iCloud: iMessage - Users Affected: Some
11/18/2012 13:34 PSTUsers are unable to use iMessage. Normal service will be restored ASAP.
iCloud: FaceTime - Users Affected: Some
11/18/2012 13:33 PSTUsers may be unable to place FaceTime calls. Normal service will be restored ASAP.
http://www.apple.com/support/icloud/systemstatus/ -
I had to change my password and now my cell phone will not update apps. I tried signing out and then signing in with the new one. It did not work. Please help
You can only update an app from the AppleID that was used to purchase it.
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My husband and I are divorcing and we have used his apple ID for our 2 apple tv's. He changed his password and now I no longer have access to the 300 or more movies, tv shows and music. He keeps telling me that , there is no way for us both to have it. So, since his Apple ID was the one programmed into our Apple TV's he has custody to everything. I know there has to be a solution for this, because I can't be the be the only person this has ever happened too!
Unfortunately the situation is thus...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs
http://support.apple.com/kb/HE37
I know it doesn't help you in your current situation... but you can leave Feedback for Apple here...
http://www.apple.com/feedback/ -
I Have a iPhone 4s and I keep getting this error "Could not activate cellular data network" I have sprint and to use any internet om my iphone i have to connect to wifi. What do i do to fix my celluar connection. I took my sim card and put it back in and it still didnt work.
Davidb24 wrote:
Ok but im not the one who pays tge sprint bill
Apparently, no one pays it... That's why they shut off your service. -
I had windows 7 (32bit) and decided to use boot camp but i forgot to download the latest support software from apple and now i cant find any support softwares please help..i am using mac book pro
Try the Boot Camp Assistant when you are in OS X and download those and follow the directions in BCA utility.
Then look up the Boot Camp forum. I suspect you thought this was MBP related forum, it is for 65 lb tower model (and well the new "nMP Late 2013 Mac Pro" http://www.apple.com/support/macpro/
Boot Camp
There is a support page too
http://www.apple.com/support/bootcamp -
I did change my password, and now my macbook says that it is the wrong password, what can i do?
Try resetting the password.
OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks
Reset Password using Recovery HD
Boot into Recovery Partition.
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”. -
I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!
You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.
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I updated my iMac to Mountain Lion and when I want to fit my screen view... in the last version I had to examples where I could choose wide after format but I miss that function now in Mountain Lion. Can anyone please help me???
I'm sorry for my bad english, my problem is that I want the program I open in a new window to be avilable in full screen mode. Before I uppdated my os to Montaine Lion I could choose wide under screen in settings. I'll take an ex for you. When I play poker online I want to see the tabel in full screen but I don't manage to fix that. Do you Sir have any idea???
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one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?
A mail account password or you login password?
Which OS by the way?
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