I couldn't remember my security passwords

i couldn't remember the security passwords to download a song i entered my passwords too many times and now i have locked my apple id is there a way i can unlock it as the tutorials didn't help and it wouldn't come up with the option to send an email to reset my security passwords someone help please?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

I couldn't remember my security answers and now my Apple ID is locked how do I get it unlocked?

I couldn't remember my security answers so now I am locked out of Apple ID so how do I fix that

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT5312 I don't remember my security password

I need help I don't remember my security password

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

Security password forgot

I DO NOT REMEMBER MY SECURITY PASSWORDS AND THERE IS NO RESET BUTTON HELP ME D:

STOP SHOUTING!
A simple search would have revealed http://support.apple.com/kb/HT5312

New itouch user here, We had a wireless connection with a password all set up but we couldn't remember the password meanwhile there are other connections around us but locked. So i decided to make a new one yet it still will not allow to go on safari HELP

new itouch user here, We had a wireless connection with a password all set up but we couldn't remember the password meanwhile there are other connections around us but locked. So i decided to make a new one yet it still will not allow to go on safari after i type in the password PLEASE HELP ive turned on and off etc

My guess is that the security settings on your router and iPod do not match.
For a test, change your router so there is no security. See if you can connect and get to the Internet. If that works, set up the router with security and use the same settings for the iPod.

I had to restart my mac and couldn't remember my password and had to create a new keychain, help?? i just want to stop all these pop up screens coming up now, how do i retrieve my original password?

i had to restart my mac and couldn't remember my password and had to create a new keychain, help?? i just want to stop all these pop up screens coming up now, how do i retrieve my original password?

I'm not quite sure I understand what you're saying? Have you gained access to your mac, but getting pop-ups about your old password? If you have access, you could always copy important files and reinstall OS X from scratch. Also you could use the Mac as an external hard drive if you have another Mac doing the same. Those are probably the easiests ways. If it was easy to just go ahead and change passwords as so, security would be an issue. How is your computer locked? Is it a filevault password, or how much do you have access?

I can't remember my security questions and on the support page it says to resets your password and when I do it never works and I've changed it 4 times

Couldn't remember security question and doesn't work when password reseted

Try here > http://support.apple.com/kb/HT5312
And here > http://www.apple.com/support/appleid/contact/

When trying to sign in to my itune account on my new iphone i couldn`t remember my id and password and tried to set up a new account but it failed and have since remebered my original id and password but my phone only comes up with the alternative email

I tried to access my itunes account on my new iphone 5s i couldn`t remember my id and password and tried to set upa new account but this failed, but have since found all the id and password for my original account but my phone only comes up with the alternative email i tried to use and i can`t change this,can you help please?

Hi ruffdog64,
If you are having issues changing the signed in Apple ID on your iPhone, you may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden

Hi Guys, having trouble remembering all my passwords on all my devices for the many accounts that we all have. Surely there must be a better and more secure way to prove your identity for all these accounts? Please help my head is going to explode.

Hi all, has anyone come up with a way to access all of your secure websites without having to remember millions of passwords?
Going nuts trying to remember them all

Squaddie123 wrote:
Hi all, has anyone come up with a way to access all of your secure websites without having to remember millions of passwords?
Going nuts trying to remember them all
Sure, I have them all written down on scraps of paper about 4"X4"--maybe 50 total--and stored under a loose floorboard beneath the kitchen sink. If they get wet from a drain leak, I can easily dry them out in a warm oven at 200° for several minutes.
Besides that, I keep some in Keychain, but most are in Firefox saved passwords. I've never felt the need to do anything else. Where it's important, I use long random strings. And I don't let Firefox save passwords for anything that involves purchases from C Cards.
(Note: I really do have the ones written down on scraps of paper that I don't want to keep in a browser, but not really under a loose flooboard, etc.)

Tried to open my old MacBook. Couldn't remember password. Followed suggestion to reinstall hardware. Now startup disk is stuck in computer and it won't turn on. I keep getting a message saying I need to restart the computer. Any ideas?

Tried to open my old MacBook. Couldn't remember password. Followed suggestion to reinstall hardware. Now startup disk is stuck in computer and it won't turn on. I keep getting a message saying I need to restart the computer. When I hold down power button, I get the same message over and over. Any ideas?

Hello m.goo, and a warm welcome to the forums!
To eject the Disc, hold the Mouse button down, (or what passes for it on a Laptop), while powering up, if you also hold the Option key down at the same time it should eject & give you a chance to insert your install disc & wait for it to shw as a Boot option.
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc , then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Be sure to use Preserve Users & Settings.
To check if AppleCare applies, AppleCare Products Overview...
http://www.apple.com/support/applecare/overview/

HT1766 I just restored my old iphone data to my new phone. When I tried to send an email, it kept asking me for my email password. I couldn't remember it and kept trying over and over. Now email wont send and I keep getting a Cannot Send Mail:

I restored my phone data onto my new phone. When I tried to send email it asked me for my email password, which I couldn't remember. Now I keep getting an error message whenever I try to send an email. How do I reset this so it works?

Until you can enter that password it kept asking for, you won't be able to send mail. You need to go to Settings>Mail, Contacts, Calendars>Email Account you are referring to>SMTP server, and make changes there. If you cannot remember your email password, you will have to get in touch with your provider to be able to change it.

How do I get my iphone to remember a different password in safari when I change a password for a secure site that was already changed

How do I get my iphone to remember a different password in safari when I change a password for a secure site that was already changed

Click here and use Apple's iForgot service; if it doesn't work, contact Apple.
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HT201303 Hi I do not remember my security question answers, i want to change my password

Hi I do not remember my security question answers, i want to change my password

Hello, QJS1.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would select the option to send email verification since you do not remember the security question answers. If you are still unable to reset this Apple ID, see the second article below.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

Welcome to the Apple Community.
    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I couldn't remember my security passwords

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