I daughter's iPod touch is password locked and authorized to computer that doesn't exist anymore. i want to set it up on my iTunes but it won't recognize it because of the failed password attempts. what can i do?

My daughter's ipod touch is password locked and attached to a computer that doesnt exist anymore. i want to authorize it to my computer itunes account but itunes wont even read it due to the password failure. what can i do?

That's by design. The password is designed to protect the user's information and cannot be circumvented. You can restore it to "new" condition though, and sync it to your computer. The iPod Touch's content will be securely erased by doing this.
Refer to iOS: Unable to update or restore. Follow the instructions exactly as written.

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My IPhone is asking me to type in my password for my old Apple ID that does not exist anymore. I cant set up ICloud without typing in a password to a Apple ID that does not exist, so do I have to remove everything from my IPhone and start over?

my IPhone is asking me to type in my password for my old Apple ID that does not exist anymore. I cant set up ICloud without typing in a password to a Apple ID that does not exist, so do I have to remove everything from my IPhone and start over?

Hello miamat2017
You should see an option to skip that step and then sign out of it when looking in Settings. Check out the article below for more information.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G.

How do I get rid of a computer that doesn't exist anymore from my iTunes account? The old computer has been recycled with my iTunes acoount on my current desktop. I neglected to remove iTunes prior to being recycled.

I'm continuing to have major issues getting iTunes to recognized my son's iPod Touch. It was last sync'd to the old computer more than a year ago. I've backed up and updated all iTunes material; Uninstalled iTunes and reinstalled; confirmed other iPods will connect. The only issue I'm having is with my son's Touch.

If you're referring to authorization, you cannot deauthorize a computer to which you no longer have access. Unless you've reached the limit of five authorizations, that shouldn't be a problem. If you have reached five authorizations for that account, there will be a button in your iTunes Store account information that will allow you to deauthorize all systems associated with that account. Log into your Store account and you should see it. You can then reauthorize the computers you're using now.
I'm not sure what this would have to do with an issue with an iPod touch, though. Can you please explain that issue in more detail?
Regards.

Hi my ipod touch has been locked and i dont know the password to it.

Hi my ipod touch has been locked and i dont know the password to it. What do i do because my computer says it has to be unlocked before i can do anything. So if you have an answer that would be great thanks.

You have to restore the iPod.
Launch iTunes, and place the device in Recovery Mode per the instructions here: http://support.apple.com/kb/HT1808

HT4061 my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

If you are using the computer that you normally backup and sync with, it shouldn't be asking for a passcode. If you are not, then you would need to enter it, and I understand that you cannot. There is no way around this requirement, so your only alternative is to use the last backup that you made of the device. Hopefully it wasn't that long ago.

My ipod touch passcode is locked and i cannot connect to the computer last synced with

My ipod touch passcode is locked and I cannot connect to the computer last synced with

Place the iPod in recovery mode and then restore on any computer with iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Hello, I got a new computer with the old harddisk. Can't play my itunes music because not authorised. Apple ID is very old e-mail adress that doesn't exist anymore. When chose for secret question brth date seems wrong. Can't reach anyone!!!

Hello, I got a new computer with the old harddisk. Can't play my itunes music because not authorised. Apple ID is very old e-mail adress that doesn't exist anymore and I forgot the password (5 years old??). When chose for secret question birth date seems wrong. Tried everything. I need to make a new apple-id but cannot connect the music that I bought under my old name to my new name. Can't reach anyone!!! Automatic FAQ system is of no help. What to do?

That doesn't help me. For itunes it brings me to the express lane which doesn't help because my case is not in it. It's all standard procedure things. I understand those but my situation is different. The combination of a passport forgotten and an non-existing email adress (and birth dates that are not correct or not accepted). What I need is my password emailed to another email adress than the original one because that no longer exists.

How do I update apps under an old apple id email that doesn't exist anymore and have forgotten the password?

I want to update some apps on my iphone but can't because it's asking for an old apple id email that doesn't exist anymore and I have forgotten the password for it!
Help!!!

The apple id login is never deleted. The emaill address itself can be disabled or not in use any longer. The apple id login will still be available to you. If you will go to the website My Apple Id
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
and use the listed apple id login that your apps are asking for to update - once you have changed the password at the lsted website you then will be able to update using the old apple id once you have logged into the device using the old apple id and password.
Good luck.

I can't purchase, it's said if i want to purchase an item i have to use my old apple id. I forgot the old one. What can i do?

I can't purchase, it's said if i want to purchase an item i have to use my old apple id. I forgot the old one. What can i do?

I forgot the old one, totaly forgot. So i make the new one
Everytime i want to buy or purchase something, it's said i have to use my old apple id to purchase or but that item
What can i do?

HT1491 I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74487)

Forcing program to close, I am deleting a lot of files from my trash but it stopped working about 1/2 way through (1650 files left) so I tried to reboot but it won't let me because a the program is still running which I can't close.

Forcing program to close, I am deleting a lot of files from my trash but it stopped working about 1/2 way through (1650 files left) so I tried to reboot but it won't let me because a the program is still running which I can't close (stuck at 1650 files to go). So it allowed me to click cancel now it says "stopping" for 3hrs now. Is there anyway to force the MacBook Air (new model) to close as you can't remove the battery?

Press and hold the power button until the Mac turns itself off. This force-shutdown should be done only after you've exhausted other options (you seem to have done so).
Wait at least 60 seconds.
Then press the power button to start up the Mac. It will take a little longer to start up because it will perform additional self-tests on the first boot after a forced shutdown.
Once the bootup is complete, you should be able to delete the trash. Hold down the option key while choosing to empty the trash, which will automatically delete "locked" items.

HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer

I bought few years ago a Creative Suite Design Premium and when I want to register my series number, yours services say that the number is invalid. I very surprise because I used it before on a PC computer that doesn't work anymore. I change my computer with a Mac. Can You verify the number you customer services gave me, L. Fernandes : <serial num removed-kglad>. I give you my phone number in Paris : <phone num removed - kglad>. Best regard. Chantal

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
p.s. this is a public forum. posting your phone number is a bad idea and posting your serial number will get it banned (or used by someone else and unavailable to you).

HT1338 iPhoto is installed on my MacBook Air, but suddenly won't trigger when I click to open it. What can I do? Thanks.

iPhoto is installed on my MacBook Air, but suddenly won't trigger when I click to open it. What can I do? Thanks.

If you don't need the changes saved then you can force quit the word app. On the menubar, cick the  > Force quit > select word.

I purchased a book on itunes, but it won't allow me to download the book on my ipad. Anyone have this problem?

I purchased a book on itunes but it won't allow me to download the book on my ipad. It allowed me to download the book on my computer, but I don't know how to transfer it from the computer to the ipad. Can anyone help me?

You should be able to re download the book on your iPad.
Try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
On your iPad tap Settings > iTunes & App Store
Swipe down and make sure Books is switched ON.
Purchased books should appear when tapping the iBooks icon now.

I daughter's iPod touch is password locked and authorized to computer that doesn't exist anymore. i want to set it up on my iTunes but it won't recognize it because of the failed password attempts. what can i do?

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