I do not remember the passcode to my iPad.

I do not remember the passcode to my iPad and it was set up on someone else's iTunes. It will not restore without the passcode on my iTunes on my computer. Can I fix this at a retail location?

If you can't remember the passcode, then you can unlock it on another computer though the content will be wiped and I think that you need to put it into DFU mode first e.g. post https://discussions.apple.com/message/15385719#15385719 in thread https://discussions.apple.com/message/15385641#15385641
From http://support.apple.com/kb/HT1212 :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

Similar Messages

  • HT4061 I have the serial number & the MEID.  Now what do I with this information?  I do not remembe the passcode to my lock screen

    I have the serial number & the MEID.  Now what do I with this information?  I do not remembe the passcode to my lock screen

    The serial and other ID numbers are of no use in a situation where you forgot the passcode.
    Here's what you need to do:
    http://support.apple.com/kb/HT1212

  • HT201304 i locked myself out of my iphone 4s and can not remember the passcode, what do I do?

    I locked myself out of my iphone 4s and can not remember the passcode, what do I do now?

    Connect your phone to your syncing computer and run iTunes. Then restore your phone. Hopefully you'll remember your Apple ID and password.

  • My Ipod is locked, I do not remember the passcode and I have no access to itunes/computer - what is best way to reset?

    My Ipod is locked, I do not remember the passcode and I have no access to itunes/computer - what is best way to access this ipod?

    If you set up Find my iPod, you can access iCloud from another device and remote wipe it.
    See http://support.apple.com/kb/HT1212

  • My Ipod needs a passcode to unlock it. I do not remember the passcode.

    My ipod needs a passcode to unlock it. I do not remember the passcode.

    Yes, but then you can restore from a backup and get all of your data back. Unfortunately, this also puts the passcode back which sort of defeats the purpose. However, you can just sync all of your data to itunes and then restore and sync again. So you will lose stuff like your settings and app data but you won't lose stuff like music movies, apps, etc.

  • I gave my iphone 4 to a friend and it is disabled without a sim card and i do not remember the passcode, how can i recover this

    i gave my phone to a friend and it is disabled, doesn't have a sim card. I do not remember the passcode to unlock the phone, is there any way to reset it

    Restore the iphone as new

  • HT201210 i have updated my ipad and now it has a passcode that i have not set up and do not know the passcode for. my ipad is now disabled. what do i do!

    i have updated my ipad and now it has a passcode that i have not set up so i do not not have the passcode to put in and now it is disababled! HELP!

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • HT4061 I cannot access the serial number due to the fact that I do not remember the passcode.

    I cannot gain entry into the I-Pad after the upgrade to ISO-7.  I provided a passcode when the upgrade was complete prior to the holidays.  I only use the I-Pad for educational purposes.  However, after returning to class, I tried to enter the passcode that I thought I created and was denied access.  Now, the I-Pad displays the message:  iPad is disabled connect to I-Tunes.  I cannot connect or access any information on the I-Pad.  Can anyone assist in attempting to reset the passcode?
    Kathryn

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1414 i can't remember the passcode on my ipad

    I don't want to erase the content on my ipad.  Is there another way to recover the passcode I set on the device?

    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I can't remember the passcode for my iPad mini, what should I do?

    Got an  IPad and when turn on says disabled connect to itunes but cannot because I do not know the id or password...What do I do now?
    and it does not appear on my computer when connected with the usb cable ?????

    Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • Error: iTunes could not connect to iPod because it is locked with a passcode.  You must enter your passcode on iPod before it can be used with iTunes.  We do NOT remember the passcode used.

    I am trying to restore my son's iPod Touch 4th generation. I went about 20 minutes into the recovery process and got the error message, iTunes could not connect to iPod because it is locked with a passcode you must enter your passcode on iPod before it can be used with iTunes. The whole problem started with my son putting in a password that he has now forgotten. How do I get passed this? 

    its the 1st time ive heared of this
    can u link it to an computer to add music?
    if so you should be able to restore it
    connect to itunes under  the devices tab click on the ipod now click summary on the top
    on the page you should see and check for update's or update tab
    below that there should be an restore tab just click on the restore tab
    NOTE RESTOREING WILL DELETE EVERYTHING YOU ADDED TO THE IPOD AND IT WILL BE BACK TO FACTORY SETTINGS

  • HT1212 my 10 year old daughter locked my ipad with a passcode. she can not remember the passcode.

    my 10 year old daughter locked my ipad with a passcde

    Guess someone's going to be punished.  Thanks for sharing this.
    Did you have a support issue we can help you with?  Did you actually READ the article you referenced in your post?

  • I can not remember the passcode for my sons ipod and I can't reset it or anything - any ideas?

    Does anyone know how to reset this, I know it shouldn't be easy but I can't do anything with it, I have backed it up today.

    Read this and this.

  • HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable.  What can i do to reset the phone

    A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled.  How can I reset the passcode?

    In HT1212,
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT1212 Question??? My daughter has her old ipone 4 that she cannot remember the passcode to unlock it and retrieve her information to put on her new iphone 5..how can we find out her password to remove it and get her information

    My daughter has an old iphone4 that she can not remember the passcode to get into it and retrieve information for her iphone5...how can I restore the phone or get the password off w/o knowing current passcode?

    There is no way to retrieve any data from the phone unless you can remember the passcode. That's the whole point of the passcode, to protect the data. To remove the passcode, you'll have to force the phone into recovery mode, as described here, & restore it:
    http://support.apple.com/kb/HT1808
    All data on the phone will be erased.

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