I downloaded office Mac and i try to open a document and it doesn't work. it tell me "to create and edit, please activate Word" so i press activate and then it i try to fix it by reinstalling it but it doesn't work

so what do i do

If you don't have the 'product key' you won't be able to activate the software. If you are in a pinch you can try downloading directly from Microsoft and using a free trial of office 365. Or you can use any number of free software options such as 'open office' or 'libre office', or 'google docs'; I think they can open word documents.  I would probably go to Outlook.com and make a free email account. You will have access to the free online version of Office (word, powerpoint, excel, and onenote). Good Luck.

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