I downloaded the Mac Guard malware today. Then downloaded Apple update to remove it. But it was compromised for like 3 hours. Do I need to cancel all my credit cards now? I'm so freaked out! Please help.
I downloaded the Mac Guard malware this am. Then downloaded Apple update to remove it this afternoon. But it was compromised for like 3 hours. Do I need to cancel all my credit cards now? I'm so freaked out! Please help.
If you supplied name, card number, expiry etc. then your details are already available for sale/abuse and you should cancel at once.
Similar Messages
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Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?
Read the steps in the support article from which you came carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you are certain you're following the steps exactly as given and are creating a new Apple ID and still have problems, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I accidentally downloaded the search engine called Genieo and I am trying to remove it but it just wont go away! I followed the step to remove it but its not working. I am begging for someone's help!!
See if these instructions work:
http://www.thesafemac.com/arg-genieo/
Ciao. -
I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?
I would love to give you more information but i cannot access that page again? i can add Lightroom to my cart but when i go into my cart it says there is nothing in there? I have a red bubble above "my cart" with a number 4 in it to show there is something there but there is not? It just wont let me buy anything?
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Hey I got my phone stolen yesterday, but it was dead for 24 hours before i checked find my phone so it says offline. I called verizon suspended my service and they said if the person tried to sell it back, or put their number on it, it will get flagged. I was just wondering if i should reinstate my service and try and wait for it to turn back on and then go get it because you need internet for it to track and with the suspended service, it can only track if connected to wifi, but they wont get past my password.
Where exactly did you buy the "new iPhone "
A country might help as well .This is a WW forum
Are Direct Mobiles an Approved Apple iPhone reseller if not it may well be a fake -
OMG freaking out please help!! Installer won't install..Disk Utility gone?
Newer mac user here with very little osx experience. First post on the forums really hoping you can help.
I have a couple issues right now. First of all, lately when I try to install apps nothing happens. More specifically, when I click on the .pkg file nothing happens. The screen kind of flashes (it doesn't really flash, but I don't know how else to describe it) like it wants to do something, but then.....nothing. This has happened recently with both a divx codec I downloaded from divx.com and also with neooffice. I have tried dumping the neooffice download in the trash and redownloading and trying to reinstall and it does the same thing everytime.....nothing.
Second....can someone tell me exactly what is supposed to be in the applications/utility folder? I thought there was a disk utility program in there that would allow me to reset permissions, but I can't find it!! I can't find it using finder either!! I am freaking out a little bit here and any help will be GREATLY appreciated.
Thank you for your help in advance!Sounds like you trashed a few things from your Utilities folder. For details on restoring one or more missing pieces, see my post at:
http://discussions.apple.com/messageview.jspa?messageID=2407797 -
HT204088 My credit card charged against my will...please help.
Hello, my credit card has been charged without my consent. Please refund to my credit card.
<Personal Information Edited by Host>We are all itunes users just like you.
You need to contact itunes support
Type "Contact itunes support" into the google search bar -
I restarted my iphone after it wouldnt stop restarting every 5 seconds so i plugged it into i tunes backed it up and restored it but when i did my phone had no data and that back up i made is gone... is there anyway i can get this back please eveything is gone, 1,700 photos 500 contacts all my emails and texts. i have a Time Machine can i restore itunes that way and have it?
I suggest plugging your iPhone into a wall socket, and letting it sit for many hours (while connected to WiFi).
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I have a very old beat up 7130e blackberry that I foolishly never backed up. I've had it since 2006 and have a lot of contacts and information in the address book and am just dying because the trackwheel doesn't click anymore. It can scroll but it can't select anything, so I can't even select the address book to scroll through names. The phone is nearly about to split open. I also can't use the buttons or view texts or anything that I want to select. There is a window open with some long message about a certificate that I can't get rid of. The only thing I can do is answer calls, press the back button and charge it with a wall charger. The phone has been dropped a million times and just this month I was getting ready to start entering all my data manually into my mac address book because I knew I was in trouble. I had already tried to transfer the data onto my mac with a cable but it could not sync with the blackberry desktop software that was installed and I have doubts about wether or not it is capable of transferring data this way because the charger input is questionable....it works with my wall charger but not a car charger. The back track button is also gone but I have managed to continue using it by putting my pinky in the hole. I know I'm an **bleep** for what I have allowed myself to do (and not do) concerning my cell phone. But right now I'm panicking that my data is gone forever and have been in tears about it. Almost every repair place I called was closed because it was sunday and the one person I spoke to said maybe they could retrieve the data.....but he didn't sound enthusiastic enough to give me the confidence to mail my phone which is what I would have to do. Sorry this is so long. I want a blackberry classic or an iphone. Is there any hope for getting my data back? What should I do?
The only option to get data off of it is to connect it to the computer and use desktop software to get the data, sync it, or make a backup. If you can't do that then your data is not accessible. Sorry.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you! -
HT5569 i had the ipad reset all factory settings and now I cannot get on wifi please help
I reset the factory settings and now I cannot get onto the wifi
Hello Lionsroar1988,
Thank you for the details of the issue you are experiencing with Wi-Fi after restoring your iPad. I recommend the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
When I try to share a Numbers spreadsheet with other Mac users, (via iMessages) it doesn't open on Numbers app but instead on Numbers for iCloud beta, on their browser. and worse all the letters appear out of format and unreadable.
Is there any option that i'm getting wrong
How can we solve this.
Usualy we use Google drive documents to share some spreadsheets, but we wanted to share the same document with numbers (that's much better) but it doesn't work as easily as in google drive and doesn't even remotely works how it was supposed.When I try to share a Numbers spreadsheet with other Mac users, (via iMessages) it doesn't open on Numbers app but instead on Numbers for iCloud beta, on their browser. and worse all the letters appear out of format and unreadable.
Don't know why those letters wouldn't display properly; maybe something to do with their settings at Safari > Preferences > Advanced > Default Encoding or similar setting in whatever browser they are using. But it's really easy for them to download the document via the "wrench" in the Numbers for iCloud menu. Then they can open it in the Numbers app.
For "real-time" collaboration, I think you all need to be accessing Numbers for iCloud via the browser.
SG -
I have just created a new playlist, at the same time I have updated the ITunes software and that of my ITouch. My problem is that today I have been trying to edit the playlist and the edit playlist is greyed out please help.
I have been in preferences and checked manually edit etc and still no joy. I must be missing something.
SusanFrom Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
How can I uninstall Firefox and then download the latest version. I inadvertently downloaded too many and they won't download correctly. I have a Macmini Leopard.
== This happened ==
Not sure how often
== Not sure ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_7; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9Hi, Barbara! Is the problem that you have a lot of different versions of Firefox on your launch bar? Or that you have a lot of different versions in a directory somewhere?
Either way, on the mac, you should be able to simply:
1. Close all versions of Firefox
2. Drag the applications to the trash folder, which will remove them from the folder or your dock
3. Download Firefox with Safari at getfirefox.com
4. Open the downloaded file by double clicking it
5. Once that happens you will have a Firefox icon and a folder with an "A" on it
6. Drag the Firefox icon onto the A, which will install it into your Applications folder
7. Open your Applications folder and drag it onto your main dock
8. You should be able to launch it from your dock by clicking on the Firefox icon.
Thanks! -
Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.
Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.
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I cannot turn on my wifi! I have reset and turned off my phone multiple times and the Wifi button is completely greyed out. please help me
I had the same issue and i just resolved it, I have an iphone 4s and last night was al perfect and this morning i just verified that i had a new updated installed on my phone and my WiFi was disable and did restore as new like crazy until i did this after me being tired of restoring my phone from factory setting and then my lately back up on icloud i did my last move and it got fixed this is what i did ok.
STep #1 Do a back up manualy onto your cmputer throu itunes (NOT ICLOUD) ok
Step #2 after doing the the back up go and do on you phone or throu itunes do the factory reset setting and erase everything and make like new phone
Step #3 Leave yhe iphone conected to Itunes.
Step #4 Once your iphone is reset to factory setting on your Itunes Window will say NO SIM CARD DETECTED before clicking on your right up corner (DONE) slide your phone and it will appear conect to a network do the process and put the pasword of your WiFi and until it says conected,It will say (No Service) but it will be conected to WiFi then click on the Itunes Window (DONE)
Step #5 DO a back up recovery from the last back up you did onto your computer not Icloud ok!!
Step #6 after you recovered your phone from last back up on your computer it will atumaticaly have service and WiFi conection like before..
I hope i did explained well to you i did work for me after 7 hours of doing reset and back up =)
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