I dropped my iphone and it wont turn on. I tried connecting it to my laptop to restore it but it wont connect. what do i do?

help please!

If you have Apple Care, I would take it to an Apple Store. If you do not, then I would reccomend taking it to the place you bought it (Best Buy, Carrier Store, etc.)

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I dropped my iphone and it wont turn on what should i do?

I dropped my ipone 4s and it turned off. it happened before and i eventually got it working after charging it. I put the charger in and it started to turn on but the screen was green instead of black and there was a wierd dar k bit in the middle and a white line at the edge. It keeps doing that and turning off again What should I do?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

I am trying to download iOS 5.1 on my iPhone and iPad. Both times it tries connecting to the software update server and just hangs there. I've tried doing both over wifi and get error message. What do I do?

I cannot download the ios 5.1. I'v tried doing it through itunes after downloading the latest itunes. It says that my phone and ipad both have new updates and tries to coonect to update software server. That is where it hangs up and just keeps trying to connect but never does. Then when I try to update my devices over wifi, it tries and thens gives me a download failed message after a few minutes. What do I do?

This has solved loads of people who have this issue and have used an alternate DNS setting. Below are instructions for both iPhone OTA and on you Mac
If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
You can use OpenDNS
208.67.222.222
208.67.220.220
or
You can Google Public DNS if you want
8.8.8.8
8.8.4.4
I have actually repointed my routers DNS so all my devices now point to OpenDNS servers

I dropped my iphon and the screen smashed and now wont turn on, will apple fix it?

I dropped my iPhone and the screen smashed and now wont turn on, will apple fix it

They will do an out-of-warranty replacement of the iPhone for $269 USD.

I dropped my iPhone and The flash wont turn off

I dropped my iPhone and The flash wont turn off

hold the sleep/wake button and the home button for 10 seconds then restart

I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!

I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!

Seems like there is some physical damage causing an intermittent issue of the iPhone being unable to power on.
You could try a reset:
- hold the home button and sleep/wake button down at the same time
- the iphone will turn off(keep holding) then when the Apple logo appears release both buttons
If the reset fails I would suggest next time it powers on to try and back it up to either iTunes/iCloud then you can try a restore to factory settings or just back up and book an appointment at an Apple Store to have the iPhone evaluated.
All the best

Dropped ipad 2 and it wont turn on

Dropped ipad 2 and it wont turn on

Try this and see if it starts up.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT1414 i have lost my wifi connection to my iphone and it wont allow me turn it back on in settings, my wifi is working. i have tried restoring and backing up but it still wont allow me turn it on??

i have lost my wifi connection on my iphone and it wont allow me to turn it back on in my settings?

BEFORE you do that, try the troubleshooting article: http://support.apple.com/kb/TS1559

I dropped my iphone and when i picked it up it was working but as soon i got inside the house and turned it on, the screens lights up black then it goes completely white

he;lpp!! i dropped my iphone and face down on the screen andwhen i picked it up it was working and everything , when i got inside the house and checked it the screen goes black then it goes white and stays then shuts off and the same thing happens when you push the home button, plus im still able to recieve and get text messages i just cant see cause the screen.... help me like NOW !!!!!!!! haha i really dont wanna take it to a shop and pay money !!

You can try resetting it: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If you are able to see the Apple, then the reset is in progress, and the Home screen will display shortly.
If you are not able to see the Apple, then you are going to need to make a trip to the Apple Store.
Cheers,
GB

HT1430 i just dropped my iphone and it went black. is there a reset button?

i just dropped my iphone and it is black. wont turn on/off, charge, etc. is there a system reset button?

Hold down both the power button and home button for 10 to 15 seconds
If that doesn't work then the drop broke something inside take it Apple for replacement
Allan

I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?

I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?
I recently bought a Samsung Galaxy S4, and my wife has an iphone. We found out that imessage wont come through from her. After we went to the AT&T helpdesk they said that she could turn off imessage on her phone and that I would get texts on my S4. But then so would everyone else who has an iphone. That won't work for everyone in my company that has an iphone. So what I am wondering is- since I recently got this phone, should I get a new number? Or should I contact ATT or contact Apple to try and get this number de-activated? I'm thinking I'll never get into the icloud account that this number is attached to, but maybe someone has some advice on that?
I just sincerely want imessage to work on this phone and I'm willing to take the steps to do that.
Please help

Either one of the two should work - getting new number from carrier or contacting Apple to revoke phone number from imessage system.
That is if your problem is described correctly.

I tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on

i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on

Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore

Please can you help.... I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France. I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade. I was asked in the shop if I wanted a black or

Please can you help....
I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
They called me on Thursday the 17th of October to say the phone was in the shop.
I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
So the Phone remained boxed.
When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
Is this fair practice ? I am at a loss with this and am looking for help ?

Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source)

My itunes account shuts down for no reason. It wont recognize my iphone and there is an issue with network connectivity and itunes. I have already reinstalled itunes and did a syste restore on my computer, firewall checked and virus scan done. Ideas??

My itunes account on windows xp shuts down for no reason. If even try to delete something from my library it shuts down. It wont recognize my iphone and there is an issue with network connectivity and I can't connect to the store. I have already reinstalled itunes and did a system restore on my computer, firewall has been checked, itunes is ok on firewall and virus scan done. Ideas??

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?

I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?

Bring your phone and $199 to the Apple store for an out of warranty exchange of your phone. You clearly broke it when you dropped it.

I dropped my iphone and it wont turn on. I tried connecting it to my laptop to restore it but it wont connect. what do i do?

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