I-Expenses - Notification statuses. Closed - Reset.

morning gurus.
I've been asked about an expense report that was sitting in the 'Error in Workflow...........Activity '............' has no performer.' state.
On checking this, I've found that its already "closed with the result: Reset". I've looked through guides and can't find anything..
What can be done about this? What does status 'Reset' mean? Once a notification has been closed can it be re-opened?
thanks for loooking...
T

Hi,
Make sure you can connect to your SMTP server, run the following on your Application Tier server:
telnet 65.36.214.213 25
(you shouldn't get connection refused or any failure then type the following and hit enter);
ehlo
You should get response from SMTP server with details about the server.
Regards,
Gareth

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