I forget my secret answer , i can't buy any thing

Please help me urgently

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100741)

Similar Messages

  • Details:  i can not buy any thing from the app store and any thing from in side any games pls fix my problem urgent and as soon

    Details:
    Hi i can not buy any thing from the app store and any thing from in side any games pls fix my problem urgent and as soon
    Note this is second email pls answer and fix my problem
    <Email Edited by Host>

    These are public forums, you are not talking to iTunes Support here (most of the people here, including myself, are fellow users) - I've asked the hosts to remove your email address from your post
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT5312 I can't buy any thing with money on my iTunes I fregot my security questions and I can do it any other way I now my password and every thing else

    I can't buy any thing with money on my iTunes I fregot my security questions and I can do it any other way I now my password and every thing else

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5622 Why I can't buy any thing from iTunes Store.

    Why I can't buy any thing from my iTunes Store...

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76341)

  • I can't buy any thing from apple store

    i can't buy any thing from apple store

    Ok.
    If you have a question, then explain your issue in far greater detail and ask it.

  • Good morning.i have problem. i can't buy any things from games by visa card

    good morning.i have problem. i can't buy any things from games by visa card

    bu_mesheel84 wrote:
    ... i can't buy any things from games by visa card
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5312 What do I do when I can't remember my security question answers , I can't buy any songs or games and I can't find anything to reset it , please help.

    I really need help, my iTunes account won't work until I remember my security question answer but I can't. I contacted customer service but nothing is helping me , if you have any suggestions please help.

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • I don't known my awnsers to my security??? What do I do now??? I can't buy any thing help please

    I

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I can't buy any thing from AppStore I don't know why it stoped from yesterday

    I have legal account I don't know why when I buy from AppStore it's says(your purchase could not be completed)

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS3297 why i can't buy any thing in the game

    when i try to purchase in many games
    i see a message " contact itunes store support"
    how i can fix this problem?

    Click here and request assistance.
    (79962)

  • I can't remember my security question answers and so I can't buy any apps could some one help please

    I can't remember my security answers so can not buy any apps can someone help please

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT3702 Why I can't buy any think from app stor

    Hi
    I want to know why I can't buy any thing ftom Aapp store ?

    We are fellow users here on these forums, we won't know unless you tell us what happens when you try to buy something e.g. does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I forget my secret questions & I can not see a link " Send rseet  secret questions info to my email "

    I forget my secret questions & I can not see a link " Send rseet  secret questions info to my email "

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forget the secret answer of questions asked by account. I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple. please help.

    I forget the secret answer of questions asked by account.
    I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple for the restoreing my secret Ques Answer
    please help.

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • Dear Gents ,  till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .  note : i can't purchase any thing also  , thanks in advance.  BR

    Dear Gents ,
    till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
    note : i can't purchase any thing also  , thanks in advance.
    BR
    i sent my issue to you under this subject :
    RE: Please verify that we have the right address for you
    my email in [email protected]

    Copied from the link provided.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

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