I forgot my itouch password and it's not letting me into itunes or back it up. How do I reset it or recover it without losing my data?
heya
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
-
guys!!!! i forgot my itouch password and now it's totally disabled... what else i can do?? i mean my itouch5 is never been sync to any computer... pls help me to get rid of this passcode!! and do all my data and apps will be gone or will it be there?? pls
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.
Hello nmssns,
Thank you for contacting Apple Support Communities.
You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
About Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
Jeff D. -
I forgot my iCloud password, and i can not reset it with email authentication, when i do it, i don't receive any mail from Apple
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I forgot my security questions and it will not let me purchase anything
I forgot my security questions and it will not let me purchase anything
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96117) -
I forgot my security questions and it will not let me reset them
I forgot my answers to my security questions and when I try to reset them it will not let me. It is telling me that I have to wait a week to get in touch with someone from apple to fix this problem.
Hi, soundwave0701.
Thank you for visiting Apple Support Communities.
I would recommend the section labeled Note in the article below.
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H. -
Help! My Apple ID password and username will not let me change.
My Apple ID has changed since my email account was hacked. I am unable to change my Apple ID on the iphone. I have requested an email be sent to the old email address and it does not send. I have tried to change my information by using my birthday, but it does not recognize my birthday using the old email account. My iPad has the new and correct Apple Id, but I am unable to change my iphone's Apple ID. Please HELP.....this is frustrating.
Rescue email address and how to reset Apple ID security questions
-
I have had my IPhone 5 16GB for just over a year now, and it's never had these problems before. Recently my phone started freezing when I went to kill apps, then it started freezing on all my apps, and after it freezes it restarts, but when it restarts it won't let me into my phone, so I have to restart it myself. And now I can't even get into my texting OR calling. No calls are coming through to me, I can't dial out, I can't see any of my text messages, and I can't even send new texts from my contacts. I tried everything! I have tried resetting the home button, I have tried restarting my phone by holding down the power button and home button at the same time, (this is the only way to unfreeze my phone, but it only lasts maybe 5 minutes) and I have even connected my phone to the computer and tried restoring it, but nothing has worked. How can I fix these issues? I need to be able to make calls and receive them too. Is there anything I can do to fix this? Or is it time for a new phone? Also my battery life is very bad, it dies very fast. I also have 3.1GB of storage on my phone as well. Today ( Dec 9th, 2014) I also update to the most recent software, 8.1.2. and the problems are still there.
If the phone does not work if you set it up as new device, without using any backup afterwards, you should get it checked by visiting an Authorized Apple Service Provider or Apple Store next to your place, or call Apple Support, they even can test your device online.
Use iTunes to restore your iOS device to factory settings - Apple Support
iPhone - Contact Support - Apple Support -
I can't recover my login password.
OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”. -
Hello, my problem is written above. Please help me!
Thank youHi 25091996,
Thanks for visiting Apple Support Communities.
If your Apple ID is disabled for security reasons, try resetting your password via the web using the steps in this article:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
You may not be able to change your iCloud email address, but once your password is reset you can remove your iPhone from Find My iPhone using the steps in this article:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
If you're not sure why your Apple ID was disabled, you may want to contact Apple support for more information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Best Regards,
Jeremy -
I bought a new IMAC all in one in February 2012....so its very new. I have forgotten my login password when I turn on the MAC therefore it won't allow me access. Please, someone tell me how to reset this!!! Thank you!!
Hello,
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Change Password from the Installer menu up at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Change Password.*
Of course for 10.7 & up there is no Install Disk, so boot from your Restore Partition holding CMD+r keys, & look for it there. -
Help me restart my ipad its says connect to itunes and then i have no idea what to do, nothing is changing on my ipad.
Follow the instructions on this page : http://support.apple.com/kb/HT1212 - they should let you reset your iPad and you can then restore/resync your content to it
-
I tried to type in details but unable to do so. we lived in a gated apt buildings in Hi with 24-hour security guards and cameras. This false sense of security led us to foolishly leave the computer on all the time, not log off even when out shopping. Never expect people would open our locks (three locks) and walked into our apt while we were out. We have dishes, clothes and corning vision cookwares missing. We have all our important docs including computer serial numbers. We noticed our computer not respond and files and applications move around. We know they are not done by themselves and looked into console log list. The person who remotely logs or links with our computer thought that we are old folks and knew little about how to discover their act. Tried many times to get rid of it but was not successful. Finally today we hauled our imac to the apple store and explained the need to get rid of remote desktop. All went well and we thought our computer is at a factory installed state. We forgot to start firewall, probably did not disconnect third party help status (apple store third party). Forgot to write down cable provider IP and resulted in using wi fi. Look into system log list and other diagnostics messages and found an mac book pro and went back to see if I can write down the entire message but this time it went blank. system log blank, library logs blank and /var/logs blank and so is user log. Activity monitor froze would not open. We had it clean up in apple store today november 18, 2013. We have an Imac and don't know anyone who owns mac book pro with log message dated on oct 22. The question is how it still hangs around after reset at the apple store and how to get rid of it and if it is possible? greatly appreciated.
The Terminal is letting you type it in. It just doesn't display anything when you do.
(92983) -
My question remains the same.
Just restore your old one. This wipes all content from the iPod and resets all of its settings back to its defaults.
http://support.apple.com/kb/HT1339
B-rock
Maybe you are looking for
-
Hello. Following the Oracle Note Monitoring 10g Database Alert Log Errors in Enterprise Manager [ID 976982.1], I am trying to include some exceptions in the alert log filtering tool but I was looking for more examples. Does anyone have any? Oracle En
-
FW order PR tp FW order PO conversion..
Hi .. i want to create a Framework Purchase order with reference to Frame work PR.. For that purpose , i have created A FW PR with itme category Standard.. But while converting in PO, i want item category to be B.i.e. limit. System is not allowing to
-
Why are my lab processed images always overcropped?
This bugs the heck out of me. No matter where I have my files printed, they are cropped more than the original. I've had them printed by Snapfish, at better local labs, at Costco and Sam's Club stores, and even on an Epson PictureMate I bought. My Ca
-
SAPOSS RFC Connectiion Issues - Group EWA not Found
Hi All, Would anyone else happen to be getting this error today, all our systems appear affected and result in the following when doing a connection test in SM59. Logon Connection Error Error Details Error when opening an RFC connection Error
-
WLS9.0 Deployment Problem--UnMarshaller Failed
I have a ejb project. We are currently deploying on a WLS 8.1 environment with no problem. We are moving to a WLS 9.0 environment. When we deploy the ear file, the below error is within the server log files. I have searched on an explanation, but hav