I forgot my password and follow the steps but my email did not received the reset password email

I forgot my old apple password and I follow the steps for reset my password. But my frustration is when i login my email there was no email on resetting my password.

I've never received reset password emails.
Despite waiting 24hrs (as some forum posts had suggested it takes a bit of time to come through). So I created new account using a new email.
But now I have the same problem on a different account, and still nothing received. I've checked spam folder and email server but nothing is received. Other emails from Apple have been received, when I added voucher and when I registered to this forum.
So if anyone else has found a resolution I would be most interested also.

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