I forgot my security questions and when i click the link that is supposed to reset it with an email i never get an email. Is there another way or anything i might be doing wrong to reset it?

help

You've tried clicking the link again ? If you aren't receiving the email (you've checked the spam folder as well as the inbox on it ?) then you can contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Similar Messages

  • I forgot my security question and when I click a reset to my email link the email doesn't show up not in my spam or junk folder anywhere, any help?

    I want to make an in app purchase on a game but it asks for my security question (which I can't remember) I click on can't remember where it takes me to safari on Apple.com where I press send reset security question to my email I click it it says it has sent so I check my inbox and it's not there and it's not on my spam or junk mail. All help appreciated, thanks in advance!

    Because Apple sends it to a Rescue Email address that you are supposed to setup or already have. In case of the latter you need to check the rescue email.
    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have a $25.00 gift card for itunes and i forgot my security questions and when i sent the email to reset them on my yahoo account the email was never to be seen on my email account

    I need help please

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I forgot my security questions, and when I mail the reset to my other email it doesn't show ip

    And I wasted 15 dollars on a iTunes card, Cant use it because I need the security questions. Help please!'

    First try if not already tried that :
    Rescue email address and how to reset Apple ID security questions
    Next contact iTunes
    Apple - Support - iTunes - Contact Us

  • HT201363 I forgot my security question and when I press send it by email it doesn't work please help me

    I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you

    It would go to a separate rescue email that is different than your Apple ID.
    If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers

  • HT1491 i forgot my security questions and im not recieving the conformation email

    i forgot my security questions and im not recieving the conformation email

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • I forgot the answer to my security questions, and when i do the steps this site tells me to do the option to change the questions isn't available. what do i do?

    i put a $25 giftcard into my itunes and when i tried getting music it said to answer my security questions which i have forgotten the answers to. When I tried to reset the questions, the option wasn't there

    Hi Tiffany
    1. First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
    2. After you sign in, click on "Passwords and Security" on the left.
    3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
    4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
    5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
    6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html
    7. Even if you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

  • I forgot my security questions and when I want to reset but never received the email

    Hi i forgot my security questions on my apple id and when i want to reset it they never send me the e mail were i can reset ir what can i do?

    Hello Mauricio10,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Best of luck,
    Mario

  • I forgot my security questions and do not have a link on my ID page to reset them

    I forgot the answers to my security questions and can not seem to find a link to reset them on my apple ID account. I have followed all the steps they say to reset the questions but the link doesn't seem to appear. I have 2 verified emails.

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers

  • HT5312 I forgot my security questions and when I ask to send them to me via email it shows a gmail account address, which does not match either address I have listed in the contact information.  What do I need to do to get this corrected?

    The rescue email address and how to reset apple ID security questions did not help me out, what now?

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • I forgot my security questions and when i go to my apple id to change it it asks for the answers

    i dont remeber my answers and i have read past articles and they say to go to my apple id then to the security section but to let you acces that you need the answers to the questions so that doesnt help

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT4059 I can't remember my security questions and when I click on email mail me to reset, I never receive the email Help!

    When I go to buy a book it asks for security questions that I have no idea what the answers are.  When I ask for a reset to be sent to my email I never receive the email!  Help!
    Thanks
    Michelle

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95621)

  • I have forgotten my answers to my security questions and I have clicked the button to send an email to reset my answers but I have not gotten the email for it. Is there another way I can reset my answers?

    Can someone please help me I would like to buy music and have clicked the button to reset it more than once and I still have nothing.

    Going through this website may give you the ability to contact Apple about resetting your security questions if you're unable to recall the answers.
    http://www.apple.com/support/itunes/contact/

  • My problem is on my apple account i forgot my security question and when i rest it they said will send you an email but they didnt

    i cant pay any app

    i need help realy i cant use my accout on my i phone beacue it is new but i can pay any thing on my ipad

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    i forgot my security questions and when i try to reset them witch send an email to my Rescue email account , i open my rescue email account i with no apple emails plz help

    Unless the email is in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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