I got a new ph9one uesterday and am trying to do a restore data on my new phone What password is itunes looking for-I dont have an itunes password

I got a new phone yesterday (cracked the screen on my old one) and now I need to restore data from itunes. Itunes is asking fior a password by I do not have an itunes password. what password is itunes looking for?

Hello agentlesley,
It sounds like your backup is encrypted. If you do not know that password, then you would have to set up your iPhone as a new device.
iTunes: About iOS backups
http://support.apple.com/kb/HT4946
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I just got a new phone and deleted everything from my old one even my icloud and now on my new phone it says i have two devices on my icloud. i need help it wont let me delete my old phone from my icloud

so i got a new phone and i am using my icloud on tht new phone but itb says i have two devices on my icloud. i am trying to delete my old phone on my i cloud but it wont let me. i got an email saying that because in deleted my icloud from my old phone now i no one can delete it from the icloud account or try and find it. so *** do i do. and hown i can i delete my storage so its not to full because now my stuff cant be backed up

Settings>iCloud>Storage and Backup>Manage Storage. Select the phone that doesn't say "this phone" then scroll down and choose Delete Backup

HT201272 I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased b

I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?

Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store

Had an itunes account I shared with family. opened a separate account when I got a new phone but can't transfer my music library. How do I delete new account and go back to original shared account?

I had an itunes account I shared with my family. I opened a separate account when I got a new phone but cant't transfer my library of music. I want to cancel new account and go back to original shared account. How do I do this?

Content is permanently tied to the account it is acquired with.
Apple ID's cannot be deleted.
Simply sign out of the undesired account and stop using it. Sign in with the desired account.

I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?

I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?

Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.

I have got a new phone and my old phone was wiped. I backed it up but where do i find my contacts list on iTunes? Or should i be looking somewhere else?

i have got a new phone and my old phone was wiped. I backed it up but where can i find all my contacts?

Unfortunately your other contacts may be lost. Contacts are not saved in iTunes; they are only synced with iTunes to a supported program such as Outlook or mac Address Book. If you don't have these, there are other options for backing up your contacts such as syncing them with iCloud or another service such as Google. Syncing only partially saves contacts in the backup in order to preserve your favorites and recent call lists; it can't be relied on for backing up your entire contact list.

HT1338 got the new iphone 5 which needs itunes 10.7. i have searched for soft    software updates and am informed that it is all up to date! This is not a fact as I am currently on osx 10.5.8. How do I get my imac to acknowledge that there are updates ava

I have got he new iphone 5 which requres itunes 7. My imac informs me that all updtes are up to date but this is not so! my itunes is not and I am currently on osx 10.5.8. why will it not update as usual?

Updates are free, what you need is an Upgrade...
First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57

Everytime I hook up my iphone 5 to itunes it says it wont recognize my phone and that I need to restore it. I just got a new phone two days ago due to a hardware issue and got it home tried to put my music on it and had to restore it.

Everytime I hook my Iphone 5 to itunes it wants me to restore the phone. I got a new phone two days ago because of this and other issues came home and went to put my music on it and it wanted me to restore which it resulted in a frozen screen with the picture of needing to connect the cable(it was a brand new phone). So I went back to Apple and they restore it there then came home again and the same thing happened although I have not restored it this time casue I dont have time to go back to Apple again. What am I doing wrong? This is happening to my husbands phone as well.

Hi Wendoglenn,
If you are having mail issues with your new iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

I downloaded ringtones and text tones then got a new phone. How do I get them on the new phone?

I downloaded ringtones and text tones then got a new phone. How do I get them on the new phone?

Transfer your purchases from old iPhone to computer iTunes, then select tones in iTunes with your new iPhone connected, do a sync.

HT1727 how do i get my iTunes library from my old computer to my new one? My old computer died and i got a new one. I installed iTunes to it and signed into my profile but it says i have no music. What do i do to get my library back?

how do i get my iTunes library from my old computer to my new one? My old computer died and i got a new one. I installed iTunes to it and signed into my profile but it says i have no music. What do i do to get my library back?

See Recover your iTunes library from your iPod or iOS device.
tt2

Got a new phone (warranty) and used my last iCloud backup but now says there's not enough storage. How do I fix this?

I got a new phone and did the "restore from iCloud backup" and now none of my new stuff can sync to iCloud due to amount of storage. Is there anything I can do besides buying more memory? I had a gb or 2 left prior to getting the new phone

If you no longer need the backup of your old phone, delete it to free up the storage.

I bought a student version of CS 5 a few years ago, and just got a new computer (a MacBook Air). The computer doesn't have a CD drive, so how can I install my CS 5 onto my new computer?

I bought a student version of CS 5 a few years ago, and just got a new computer (a MacBook Air). The computer doesn't have a CD drive, so how can I install my CS 5 onto my new computer?

Download CS5 products
Mylenium

Why can't I use FaceTime on ipad? I had the ability, then I got my new phone and can't answer on my iPad, but can answer on my phone.

I have been using my iPad to FaceTime. She. I got my new phone I started using facetime on that also. Now I can't get my calls to connect on my iPad. I have tried changing my settings so that only when you call using my email on my iPad and my phone number on my phone and selecting both on both devices and still no help. What should my setting be on for my iPad and my phone so I can FaceTime on either one?

Yes. You are being paranoid.
There is no Fcetime icon on any iphone. You turn it on in settings. Select a contact and scroll down to the facetime button in order to make a facetime call.
You cannot delete or add the app store.
It was likely on another page, in a folder or you have restrictions set.
Don't know what "can't download anything " means.

I got a new phone and it won't download all my pictures

i got a new phone 2-3 weeks ago and they set up everything with my I cloud and downloaded everything but only 100 of my pictures downloaded the other 500 still haven't downloaded and I have hooked up to several wifi sources and they just won't download, how do I get them to download?

Hi ty33,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are talking about issues completing a restore from an iCloud backup, you may find the following article helpful:
If you need help restoring an iCloud backup
http://support.apple.com/kb/TS4036
On the other hand, if you are talking about issues pulling down photos from your Photo Stream to your new device, you may find these articles more useful:
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/HT4486
Archive or make copies of your iCloud data
http://support.apple.com/kb/HT4910
Regards,
- Brenden

I just got got a new phone and want to put my music and pictures on it from my computer. My music is in in itunes and when I sync my phone the music does not come over. What's going on?

I just got got a new phone and want to put my music and pictures on it from my computer. My music is in in itunes and when I sync my phone the music does not come over. What's going on? I'm using itunes ver.11.0.5.5

Hi, gcmar.
I would double check to make sure that you have selected the options for syncing. Look over the article below to make sure you have the items that you want selected to sync over.
iTunes 11 for Windows: Syncing overview
http://support.apple.com/kb/PH12311
Thanks for using Apple Support Communities.
Regards,
Jason H.

I got a new ph9one uesterday and am trying to do a restore data on my new phone What password is itunes looking for-I dont have an itunes password

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