I got scammed, too. Verizon lies.

I also feel scammed by Verizon. My husband I sent our perfect IPhone 4s phones back to Verizon . Although we have yet to hear back about my husbands phone, mine was appraised at $76. The reason? The Sim tray was missing! The instructions were to take out the Sim card, but never said to put the tray back . It doesn't matter, after reading all the posts on this web site it doesn't matter, people are not getting the money that was promised. One person on this board got results from the Better Business Bureau, so I am going to try that. Still, with all these complaints you would hope Verizon would try and make it right. The obviously don't give a ****.

That is one expensive little piece of plastic.
However, I don't buy your "I didn't know you were supposed to put the SIM tray back" line. That would be like not putting the battery cover back on if you were told to remove the battery (as you can on many phones, just not iPhones) and send it back. It is a piece of the phone and the phone has an obvious hole in it without the cover.
Sorry you are not in the category of everyone else. You did nto send the phone back intact, and you paid the price. This is not a Verizon lie, just an expensive life lesson.

Similar Messages

VERIZONE LIES to customers!

Verizon Wireless June 2014 I went in with my wife to get a new phone for her and reduce our bill.
I was TOLD that if I changed my service, which included reducing my sons data plan and reducing my data plan going
with the family plan my wife could get a smart phone get a and I could even get a new phone upgrade as well.
So I bought the sales PITCH and changed my plan around to get this all to work.
Next bill arrived, guess what it was HIGHER.
So I called customer service and they said whats wrong this cant be right and they GAVE me a 20 credit and told me NOT to
t worry its because of the alterations and next billing everything would be OK.
I said ARE YOU SURE because I have no trouble taking taking the phones back and getting my old plan back, they said
OH YES we are. LIARS next months bill comes and SUCKER!!!
I am not paying even more than the previous month and MORE than my previous PLAN. Went to the store and
called customer service and was told there was nothing they could do.
THIS IS FRAUD. I was LIED to at the store and LIED to from calling customer service in July.
I have been a customer for about 20 years and cant believe the deceptive practices.
Also I spent hours of my life waiting on hold to be told this.
SO all I can say is BEWARE VERIZON LIES!!

We had five lines. I had unlimited data my son had 4GB of data per month my daughters had 3GB of data per month, going from memory, my wife had a regular cell phone no data plan. Our plan was for 5 phones total.
When I went in one thing I wanted to do is reduce the cost of my bill and my wife was looking for a smart phone as well. I told them I had seen friends and Family on TV and was wondering if we could get all the lines under that and pay less than we do now. Then they explained that the plan did not include costs of for a lot of things we have now like insurance etc. So basically that advertised price is not true. After they looked at my plan they said well we can save you a couple of bucks and your wife can get a phone and you know what you can a new phone too by signing up for the edge plan. BUT you will loose your unlimited data and your son will get less data and your going to have to cap the lines so they dont go over etc. My wife wanted a phone and since the bill was going to be a little cheaper I signed up. That was June 2nd get the July bill and its higher than promised.
Called the support line waited on hold and they said YOUR right this must be due to the switch in plans not to worry it will all be better NEXT bill. I said ARE YOU SURE more than once and they said YES. That was in July. They gave me a $20 credit and said it will be OK. NOW comes Augusts BILL and its even HIGHER.
NO extra charges just the plan and basically I was LIED TO. After sending over an HOUR on the phone
with customer service I got the shrugged shoulders we are sorry but THIS is your new BILL.
I don't know how much more you need mrhelper. I WAS LIED and basically CHEATED for the next two years.
Then when my phone is paid off.. Well lets just say they dont need my money.

We have an issue when we send a film to the media encoder it crashes about half of the time for no particular reason. Anyone else got that too with Premiere Pro CC and the new Media encoder? Thanks! bedrijfsfilm Companyfilms

We have an issue when we send a film to the media encoder it crashes about half of the time for no particular reason. Anyone else got that too with Premiere Pro CC and the new Media encoder?

We have an issue when we send a film to the media encoder it crashes about half of the time for no particular reason
Anyone else got that too with Premiere Pro CC and the new Media encoder?
Lack of detailed info makes your question impossible for anyone to answer you!
eg. ...."Doctor it hurts...anyone else got something that hurts?"

I have a iphone 4 with att my 2 sons just got 4s from verizon i set them up on my itunes account i am getting there emails I made them there own I tunes accounts and this is still happening. How can I fix it?

I have a iphone 4 with att my 2 sons just got 4s from verizon I set them up on my itunes account I was getting there emails I made them thier own I tunes accounts and this is still happening. How can I fix it?

Welcome to the Apple community.
You need to use the Apple IDs that you created for them for iCloud as well as iTunes. You will also find that you need to use them for messages and face time.

Please help me i got scammed

A week ago i got scammed for my item, he sent me two gifts adding up to $250 he said the money would come through and loads of false evidence i have video proof of false infomation but paypal just dont seem to care about there customers i made a request for him to pay the money is there anyway of paypal getting my $250 or item back.

Was it this scam?? If it was marked as an invoice then its probably a scam doing the rounds as its been sent by a buyer and altered to look as though he has paid you.
Signs its a scam are >>>
its an invoice BUT sellers send invoices not buyers
marked as paid
marked as gift
says payment won't show in your balance for eg 24 hours
can't be chargedback.
Paypal NEVER tell you to send anything until the funds are showing in your paypal account balance.
Paypal payments are more or less instant.
Paypal will never tell you that a payment can't be subject to a chargeback. * * * If so then if you sent the item before you got paid there is not a lot paypal can do about it unfortunately.

Got scammed, can i get my money back from dispute ?

I got scammed by a guy when buy a sneaker. He use other person's picture to scam me. I paid for him 600$ thru 'good and service ' . I file a dispute yesterday . Can i get my money back ?i have all the proof he is a scammer .

DO NOT CLOSE THE DISPUTE, you won't be able to open it again AND he won't refund you i guess. Also if he wanted to refund you he can do so WHILST THE DISPUTE IS ONGOING. *************************************** I give up my time to help you so a thank you or kudos would be cool.
Marking one of my replies as a solution would be appreciated if I sorted your problem.

I think I got scammed on iTunes?

Hi, I think I got scammed on iTunes. I purchased this...
https://itunes.apple.com/au/album/born-for-this-single/id872605458
And then I found out that it wasn't actually released by the artist himself, but someone else under his name.
Can they get my credit card information? Or only the $3.38? What happens?

Hi ajidi,
If you have concerns about a recent iTunes Store purchase, you may find the following article helpful, in particular the extra links in the Get help section near the bottom:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
Regards,
- Brenden

My friend got scammed and send package to nigeria and tracking number is he's family in danger ?

My friend got scammed and send the package to nigeria and also send the tracking number. Is he's family in danger if his address is on the sender address. He doesn't care about the item just his family's safety. ( UPS is trying their best to send back the item before hitting the address. They said if Nigeria calls the UPS nigeria might send it back with additional charge) . Please help my friend

Good grief, are all Americans this paranoid about safety?? This scam has been going for years and the idea is to get free goods. Paypal tell you to NEVER send anything until the funds are showing in your paypal account balance. Why on earth would your friends family be in danger?? Is he going to fly over from Nigeria to ask for a refund !!!

Got scammed and Skype account seems wiped.

Hi Skypers,
I got scammed last year for XXXX$. Before you guys yell at me I understand that it's my fault alone, so yeah. I just wanted to know if a moderator can see when I last logged in or if somebody logged in from another location because I recently have been called by the company I owe the money to that it has to be soon or they'll charge more.
I was also wondering if anyone or me logged into my account would they be able to wipe my history, conversations, etc. Because the company that "I" owe money would gladly have that conversation to use against the scammer. Is there anyway I can get my message history back or have the recent updates removed that future?
Sincerely,
Sad MortenseNN

Hi, Sad MortenseNN, and welcome to the Community,
Confirming the Community's Moderators have no access to the information you seek. You would need to file with your local law enforcement agency, who could in turn request the information upon request to Skype in an effort to further their investigation. The police know how to contact Skype via official channels.
You will need to create a new account in order to contact Skype Customer Service to recover your first account, as odd as that sounds. Skype Customer Service may be able to restore your account data and contact list.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Day 11 of 14, New too Verizon and the new Thunderbolt, do we keep it or send it back?

I have had a number of surprises so far after coming to Verizon with the new Thunderbolt.. We ordered 2 bolts. The battery issue was disappointing, but a bigger battery will fix it, and/or a daily charge seems to take care of it.
I live in the country on fridge of the city, my wife came from provider Sprint, and I came from AT&T. We never had problems with our prior carriers, but must be out of range for the Verizon tower due to the bad signal and sound quality when making calls from the house. Verizon suggested a network extender, so we had them send us one. It did fix the signal and the noise problems at home. Plus can take with us on the road,, guess this problem is fixed too.
My wife's Bolt had static and noise in any area, 3G or 4G. Mine has been great. I called Verizon they said to take it to a Verizon store for an exchange. I bought the phone online with Verizon, but the brick and mortar stores said they could not do it, I complained and did get them to change out the wife's Bolt. The replacement serial and mac address was several thousand letters and numbers higher, so expect her phone was built early, but the new replacement is quiet, no noise problem solved.
The 4G is very fast, speetest.net I was surprised how fast it is. I love the phone, but I worry with all the issues people keep finding, and I really have not seen any official Verizon communications on what is actual and what might be in progress to fix for good. Forums are great, but does Verizon read these posts?
I am on day 11 of 14. First timer to Verizon, Thunderbolts aside, do you like them as a wireless carrier? Thunderbolt's, we like them very much, but I now wonder if maybe insurance is a good idea, seems like we may have many issues in the future too. I was on the build team for the HP Glisten, we had many issues on our first phones too, but eventually got it fixed too, in fact the prototype I still had when I left AT&T to come to Verizon. I think we are going to give the phones a couple more days of heavy workout, and then decide.

So far so good, a few hiccups but Verizon has supported me so far on each issue. Some responders from the support line where not as good as others, but I did find several who were more than helpful. The forums here are helpful too, aggravation does make some of the posts bias against the phone, but there are some good posts out there and the solution found posts will help us all.
Everyone who owns a Thunderbolt just needs a little patience, it is a new and powerful device. I'm sure HTC and Verizon are working out the confirmed bugs, and will roll out confirmed updates when they have gathered more data. When I was prototyping the obsidian, which we marketed as the glisten, we had many issues too, but in the end worked most of them out.
The thunderbolt should also follow same result as long as Verizon and HTC keep it in the front line, so far they are still marketing it, even with having the Iphone now in their portfolio. I viewed a wirefly.com smackdown between the Thunderbolt and the new Iphone, and to me, I do like the Thunderbolt best. On to day 12, so far so good.

Call Blocking does not. Is this just a scam too?

Verizon call blocking is a useless 'service', dozens of calls come through with no phone number at all on the caller ID, something Verizon specifically states it will NOT DO. Any ideas?
Verizon call blocking does not address scammers and money-seekers who have caller ID of "Not-Available' -- honestly my dog could figure out how to block these but Verizon cannot. Besides paying more money to someone else, is there any hope for the people who expected the Verizon service would work?

Scam no. A service that needs to be update to the 21th Century, yes. Still based on early callerid tecnhnology which is easily bypassed by all those so called "telemarketers" . You should have now trouble with ligitimate callers, but lots of illegal calls come in.

Anyone else been scammed by Verizon Sales people?

I'm a new customer and I was told the edge program was the way to go. By paying the phones off per month, I wouldn't have to shell out any money up-front I suppose that's true. They also said my wife could upgrade her iphone 4 to an iphone 5s for 99 cents. They said my monthly bill would be $159 a month. They said I could get 2 verizon tablets for free with the current promotion.
As it turns out my wife's iphone 5s is going to cost me $549. My monthly bill is $270 ($159 plus the monthly cost of 3 new phones) And my free tablets are costing me $20 a month. I've been mislead and lied to. Over the course of 18 months, I'm going to be paying over $1200 more than I should have been. I know much of this falls on me for not reading the fine print, but the way that I was steered into the plan feels wrong. After looking through all my online and physical receipts, I still can't find the total cost of the phones anywhere. I had to call to get that information.
As soon as the 18 months is up, I'll go back to AT&T.

My family's plan had an extra activated phone for my grandmother. My grandmother has Alzheimer's and it began to affect her rapidly over the course of the past two years. She had no need for the line and when we went to go in to discontinue it (because it was up for renewal) the store employee said we could get it taken off if we updated another service. So we got a new tablet for renewal of the old tablet contract, and Bluetooth speaker.
After purchasing these things and going home, waiting a month and getting the bill, we noticed that the line was still on the bill and we had to pay for the line. We went to a local VZW store and after showing them the bill and asking about why they did not take the line off, the employees that helped us said that they have no memory or record of the line being removed. Our phone were not up for contract for another year, so just this week when they became renewed we finally got a line off of our service of having to pay for it for over a year.
We were forced to buy a speaker we didn't want, renew a tablet before its renewal date, AND pay for an entire line for over a year, because the in store customer service is un-trained.

Recycling program - total scam by Verizon?

Anybody else follow the trade-in instructions to a tee, only to receive $36 instead of the $200? I feel ripped off, and am unable to get any response from the recycling team people. It's a joke.

So I followed the instructions from another thread and contacted my Regional manager from this link Region Leadership | Verizon Wireless
I sent him an email describing the situation and I got a call back from his secretary a couple hours later. about a 2 second conversation with her and she credited my account the balance. I suggest everyone does the same as corporate is apparantly aware of the situation.
Of course hours after I get my credit the Trade-in support finally sends me a canned response, same as others have gotten.

Scam from Verizon and Asurion?

What is the benefit of having an insurance Asurion on my phone if I have tom pay $99.00 to get the insurance company to ship me a new phone. With the $10.00 monthly charged I have already paid several times the phone itself... it is a gigantic SCAM !!!!
Really disappointed by this kind of service,
<< Personal information removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

Maybe her insurance is like that but there is a maximum co-pay that I must pay per year. For me it is $3000.00 a year and then after that my insurance covers it all 100%.
Health insurance varies. None are 100% the same.
If you pay a monthly premium, let's say I pay $85 per month.
Or roughly $1,000.00 a year. However I pay a co-pay of $20 per doctor visit or a $40 co-Pay max per visit. I have never used that $3,000.00 per year not even close.
When in hospital or doctors office everything is totally covered after I pay a small deductible.
If you have medicare that $3000.00 provision is no longer applied.
You primary insurance covers what ever medicare does not cover and that is the customary 20% if it applied.
It actually is based on what insurance you carry and believe me some as that Walmart one is terrible.
You must shop around. Just like car insurance, or life insurance, home insurance and even cell insurance.
Good Luck

WATCH OUT FOR THIS SCAM FROM VERIZON

I recently used my $50 upgrade credit to purchase a new Samsung Convoy 2 on the verizonwireless website. Website price was $79.99 plus tax. After my credit, my price was $32.69 which I thought was good. Now comes the part where Verizon scams you.
They sent me a DEFECTIVE phone. Trouble with text messaging immediately. After talking to Customer Service, I was told he could not fix the problem but would send me a REPLACEMENT, along with a shipping label to return DEFECTIVE phone. I was told there would be a charge on my bill for the new phone, but a credit for the returned phone resulting in no charge. This was a LIE!!
On my bill was the original charge for $32.69 for the DEFECTIVE phone and a credit for $32.69 since I returned it. There was another charge for $141.69 for my REPLACEMENT phone. So, what I purchased online for $32.69 now cost me $141.69 with nothing new added.
When I complained to Jennifer, a supervisor with Customer Service, I was told since the second phone came from customer service, they couldn't match the website price. How can you not match your own listed price??? How can you justify charging someone 4 times what they originally paid to REPLACE the DEFECTIVE equipment you sold them in the first place?

acraftylady wrote:
I don't understand why they charged for a warranty replacement. My sons phone was defective in the first year and we took it into a verizon store and they had a used one sent right to the house and we were instructed how to send the old one back as soon as we go it and no money was involved. If they are exchanging a brand new defective phone for same model bought online why would they be charge for a replacement? Makes me really appreciate how compitent the store is I use, the customer service reps are friendly and know what they are doing. Mary
I agree. If you were receiving a warranty replacement, you should not have been credited for the return and then charged for a new phone. There should not be any charges at all involved.
This sounds as if it was treated as a return instead of a warranty replacement.

I got scammed, too. Verizon lies.

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