I have 0 songs in my iCloud/iTunes Match account and it says exceeded limit. How do I fix?

Hard drive crashed and when I loaded my local songs back into iTunes it wouldn't recognize my library. So I deleted all songs from iCloud to start anew. Now it will not allow me to add anything into my iTunes Match account.   I have deleted the library, loaded an empty one and then reloaded the songs after cleaning out iCloud of all playlists and songs.  I am at wits end. Help.

Hi,
Delete around 1,000 tracks so that the limit is reduced below 25k.
Hold shift key whilst turning off match. Close iTunes then reopen. Turn on match, you will be asked to add this computer, do so. The process may take sometime but if tracks had need previously matched or uploaded, the process will be quicker that a complete new scan.
Once scan has completed, check that the tracks have been matched, uploaded or purchased. Create a playlist based on iCloud status being matched or uploaded. This will tell you the total number of tracks that count towards the 25k. You can now think about readding the deleted tracks.
If you go over 25k non iTunes purchased track again, you can use the second library method to manage your main library. When you delete a track from the cloud it does not delete it from your computer. When you go back to your main library you will see the iCloud status as "Removed". Match will ignore in future scans.
Jim

Similar Messages

  • When I manually add songs to iphone 4s many appear gray and won't play. How do I fix this?

    When I manually add songs to iphone 4s many appear gray and won't play. How do I fix this? I have the manually manage music button checked, and I can play them on itunes, but on my iphone they appear gray and won't play.  There doesn't seem to be any reason, as one song from an album will play, but the other 9 won't....

    Click here and follow the instructions.
    (66255)

  • Some songs I purchased on iTunes will not sync on my iPhone5. How can I fix this?

    Several songs I've purchased from iTunes will not play on my iPhone, even when I have the checked to sync.  How can I fix this? Thanks.

    Here's a screenshot... it attempts to pull form iCloud but fails... so then moves to the next song after a couple seconds.. other songs that are failing do same.
    Btw, tried deleting all copies form iTunes and iPhone then re-downloading... no love. Same issue (exact same incorrect artwork)!

  • I'm trying to install xCode, and it asked me to quit itunes. But itunes has quit and the installation has stopped. how do i fix it.

    it asked me to quit itunes. But itunes has quit and the installation has stopped at the instalation alert for itunes. how do i fix it.

    Okay i just figured out how to fix it. all i did was go to my Activity Monitor and searched all processes for itunes, itunes helper was running. i just quit it and intaller.app was just fine. thanks thou, ill give you the points for trying to help me.

  • HT202213 i have the newest update for iTunes for 2013 and i do not know how to use home sharing or transfer music from my phone to my new mac?

    how do you share music with the newest itunes by using home sharing? 2013 itunes

    This question is important, but the basic information is available here:
    http://www.apple.com/support/homesharing/
    http://support.apple.com/kb/HT3819
    http://www.apple.com/support/homesharing/getstarted/

  • My itunes radio disappeared and I need to know how can I fix it?

    So yesterday, my itunes radio was still available in my Music App. I was so excited to hear music using your new featured radio, but then after four or five songs, it disappeared momentarily. It says Itunes radio is not available right now and please try again later. So I thought it was just my connection problem. But I was hoping it could be, but then it isn't and I got disappointed because it disappeared so sudden and I can't use it anymore. I'm from the Philippines and I need to know if it is also available here in our country? I hope it's available cause if not, you should fix it.

    This kind of obnoxious looking post is just going to make folks dislike you.
    Open the Mac App Store, sign into your iTunes account (Store menu), be sure that you are on the Featured pane and use the Redeem link in the Quick Links. Follow the onscreen instructions.

  • About half of my songs on my iphone 4 are grey and unable to play. How do I fix this?

    Like the question says. I am so confused!! I have tried and tried to re-sync but it just doesn't work! Please help

    Were they purchased from the iTunes store? If so try re-downloading them to your phone through the iTunes app.

  • How can I delete a song from iCloud / iTunes Match, but keep it on my Mac?

    How can I delete a song from iCloud / iTunes Match, but keep it on my Mac?
    I subscribed to iTunes Match a few weeks ago and my entire library was uploaded.  I do not want all of my library in the Cloud, especially given that there is a space/song limitation.  Any help is appreciated.
    Thanks!

    Apologies Brandon, we have moved on somewhat from your original question.
    What I have done is effectively used Michael's idea. I'll try to explain a little further.
    You can run iTunes match on up to 5 computers, and you can edit the iCloud library on any of them. Michael's idea works on the basis that, whilst you can edit the iTunes library, you can't remove songs from other computers.
    I have basically the same setup as you, but I also have a MacBook Air, which is running iTunes Match but without any music downloaded so it all streams.
    I added the songs on my main library, which then added them to the cloud. When they appeared on my MacBook I deleted them straight away. As there was no local copy I was asked if I wanted to delete them from the cloud, and I said yes. When I went back to my main computer I found that, as expected, they were still there, but the iCloud status is "removed". They are therefore on my library but not in iCloud.
    Since then I have run match updates a couple of times and there is no sign as yet that it will try to add them back to the cloud. It's too early to say that this is a definate answer to your problem, but it looks very hopeful.
    Our other discussions have moved onto the 25,000 son limit, which I note from your comment you may also be interested in. Watch this space.
    If you don't have access to a second computer to run the other library on then look back at Michael's post where he explains how to set it up on your main computer.
    Hope that clarifies a bit.

  • HT204406 I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still  cannot download....my music

    I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still  cannot download....my music

    I have the same problem on my Windows 7 computer. In the right-click menu for a song one option is DELETE. However when I click that option the next window is to HIDE instead of DELETE. Apple, please help us with this.

  • HT204406 I have some songs that are in Itunes Match limbo what can I do to fix it?

    I am going to try not to get too wordy here, but bear with me:
    I had an album which I bought from another website because itunes didnt have the artist in the itunes store. The files I received from this purchase were ALAC, about half the songs were uploaded to itunes match, while the other half were stuck on "waiting". After telling itunes to update itunes match several times via the menu I got frustrated that it wasn't uploading the "waiting" tracks, so I proceded onto a tactic I have had success with in the past. I created AAC versions of the song (I used Itunes to do this) and then removed the ALAC files from my itunes library. I then disabled itunes match and subsequently reenabled it. It now says the AAC copies cant be uploaded because they are marked as duplicates, however if I get on a device like my ipad I can't download these tracks because they have never actually been uploaded. I am unsure why itunes considers them duplicates when no other copies currently exist in itunes, or in the cloud. Does anyone know how to clear this up?

    update:
    I dont know what I did specifically that worked, but I kept deleting the items from my library, and re-adding them and updating itunes match, etc... and at one point after updating itunes match instead of the duplicate Icon they showed a cloud with an x indicating they had been removed from itunes match. I right clicked on them at this point and clicked add to icloud at which point they were uploaded to itunes match and are now visible from other devices.

  • Use iPhone/iPad to Permanently Delete Songs from iCloud/iTunes Match

    I have iCloud and iTunes Match, but I am doing my annual "spring cleaning" (yes, I know it's winter) of songs I don't really listen to or want to keep anymore. I want to delete them permanently from iCloud/iTunes Match. I used to do this in iTunes on a computer. I would delete them from the Song list and it would prompt me with a question to the effect of "Do you want to delete these from iCloud as well?"
    Well, I am operating solely on an iPhone and an iPad now. I don't have a computer anymore. So I don't have iTunes software anymore and thus don't have this means of deleting songs from iCloud. I don't know how to delete songs from iCloud USING my mobile device. If I delete a song from a playlist or from the device itself, it is still out there in iCloud and still shows up in the list of songs at my disposal. I DON'T want to cheat the system and turn off the settings feature that "shows all music" in iCloud because then I won't be able to see anything I have at my disposal in iCloud. I want to be able to see my songs in iCloud, but I want to be able to permanently delete from said iCloud songs that I don't care about anymore.
    So how do I do it from iOS devices?
    Please don't tell me it can't be done without iTunes on a computer. That will just irritate me and drive another nail in the coffin of my growing frustration with Apple.

    I honestly don't think you can do it. Nothing I've found online allows you to do this, which is awful because these songs still show up and play when on shuffle. I've even selected "only show me music on this device" and I still see some songs I've deleted and are only on icloud and I have no option to swipe and delete. I'm with you... forcing me to do this on my pc when every other need for syncing has since been removed is very annoying.

  • Change of functionality in deleting songs from iCloud/iTunes Match with the 11.0.2 version of iTunes?

    I updated to iTunes 11.0.2 and this version brought a change of wording regarding deleting songs from iCloud/iTunes Match, and I'd like to know if there are any changes in functionality to match the change in wording:
    With version 11.0.2, when I try to delete any song (uploaded, matched or purchased) I'm presented with a pop-up dialog box that asks me if I'm sure and also gives me a "Also hide this song from iCloud?" option.
    In prior iTunes versions the pop-up dialog box would ask instead "Also delete this song from iCloud?".
    Has the functionality changed? If so, what's the difference in functionality between 11.0.2 and previous versions? If the functionality of deleting songs has changed, how do I delete an uploaded song from both my local library and iCloud/iTunes Match?

    I am having the same issue- pelase could anyone help? Mods?

  • HT4759 I recently renewed my icloud, since then I have been trying to use itunes match but it keeps coming up with error 4040?

    I recently renewed my icloud, since then I have been trying to use itunes match  but it keeps coming up with error 4040?

    Did you try turning off iTunes Match (Store>Turn off iTunes Match), then turning it back on?

  • My iTunes Match won't load past step 1; All songs in my library say "Exceeded Limit", even the ones that were uploaded before.

    My iTunes Match hasn't been working for a couple of days. It said I had exceeded the song limit, so I was going through my library and clearing out some songs. When I deleted the songs, the box that asked if I wanted to delete them from the cloud wasn't showing up. I decided to update my iTunes Match before deleting anything else. When I attempted the update, Step 1 moved incredibly slowly, then stopped working before reaching Step 2. When this has happened in the past, I have been advised to try several troubleshooting tactics from the support forum and from writing to Apple support in the past. The first one is to turn off iTunes Match, restart the computer, and turn on iTunes Match again. I did that. The same problem occurred. I tried the second trouble shooting tactic, which was to turn off iTunes Match, close iTunes, find the iTunes Library Genius.itdb and iTunes Library Extras.itdb and move them to the trash, then run a Repair Disk Permissions using Disk Utility, then turn iTunes Match back on. I tried that. The same problem occurred. I went to my iTunes library to see the iCloud status of my songs, and every single song was listed as not being in the cloud yet and had the "Exceeded Limit" status, even the songs that have been in my cloud for over a year. I checked a few of the forum topics here on the support site. One suggested opening up iTunes while holding down the Option button, creating a new library, then turning on iTunes Match and deleting songs from the cloud that way. Then open up the original library and turn on iTunes Match. I did that. The status of my songs hasn't changed, nor can iTunes Match load past Step 1. Does anyone know what I can do to fix this?

    Maybe I didn't explain it properly, but that's one of the things I described trying in my first post. It helped get songs out of my cloud that I didn't need there, but iTunes Match still couldn't get past the first step. Last night I deleted the iTunes Library Extras.itdb, iTunes library Genius.itdb, iTunes Library.it, and iTunes Library.xml files from my computer, entered Time Machine, and recovered those same files that had been backed up after the last time I added music (the time the problem began.) After recovering those files I opened iTunes and turned Match back on. For some reason, it worked, even though those were the files that existed when the problem initially occurred.The combination of having songs removed from the cloud as well as restoring those original files must have done something, but I have no idea why that fixed the problem.

  • I used the iTunes match workaround and now want to start over, but I am being told I have exceeded the limit even though I completely cleared the match cloud, mindful of the 1000-delete-at-a-time limit....what should I do?

    I have over 25k songs in iTunes. I originally tried the "create a second library" solution. I reduced to less than 25k songs and successfully ran iTunes match. Then I discovered the limitations of the second library solution regarding adding more music, managing playlists, and turning back on my main library and being greeted with all sorts of problems.
    So, I created a blank library, ran iTunes match, and its showed me all of my files in the cloud that had been matched or uploaded. I deleted all of the files, mindful of the 1000 file limit per delete. I have confirmed I have now deleted them all. An iTunes match update says I have no files in the cloud. Perfect.
    I reduced my library again, this time using the superior method of just changing the files I do not want to match to voice memos. That is done. I have less than 25 k songs.
    I waited 2 days and ran match again. Yikes. It did not let me match or upload anything, and every music files's cloud status just says "exceeded limit," despite the fact that my cloud is devoid of music and I have no access to any music via match.
    I am in a limbo where I have nothing in the cloud from match, but I can't add anything because match says I exceeded my limit.
    I emailed customer support, and got back a useless email linking me to a very general article about iTunes match. I called customer service and they said this was something the iTunes store people would need to address, and they can only be contacted by email. Sigh . . . .
    Any thoughts?
    Thanks

    Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device?  If so, keep in mind that Apple's servers may be experiencing a heavy load right now.  They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

Maybe you are looking for