I have 12.80 left from a gift card, but when I go to buy something it ask for my credit card. How do I use up my balance?
If you have a balance, how do you spend the rest of it with out having to put in your credit card info?
Among other things iTunes uses your credit card to confirm that you are a resident of the same country as the store you are using. Occasionally it may ask for you to confirm the details and "prove" the card by putting on a holding charge which it later releases. If you have credit in the store that should be applied to any purchases first, even if iTunes asks you to confirm your details. Your listed credit in the window can become out of date if you use more than one computer or device to make purchases. Signing out of your account, then back in, should refresh the balance.
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Similar Messages
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im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
How do I set up the Itunes store so it automatically deducts from my account and doesn't go to Billing Info or if I need to go to Billing Info how do indicate to use existing account balance?
https://discussions.apple.com/message18056833 - Once a gift card is entered it will be charged for any purchases you make until it is used up. Certain things such as gift cards can not be purchased with gift cards and will get charged to the credit card.
Removing a credit card from an account - iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 - More information at: https://discussions.apple.com/message/15891166 -
How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?
Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574 -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?
Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I have a credit from a gift card account shows credit but is asking for a credit card
i have a credit from a gift card as I purchase songs it is asking for a credit card and not using my credit what is the answer for redeeming this gift card
I just got scamed last week with my CC and I adon't feel that when I have a 50 credit in my account that I need to give you my CC number again.
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I have money in my account -yet when I try to buy music it keeps asking for a credit card. I saw that someone else had the same problem -yet no answer.
Yes, it's a bind isn't it. I'm also new, just trying to help my young son download free games, but the amount of personal data that has to be divulged for such a simple task was quite a surprise and somewhat overwhelming.
All to help him with his much wanted iPod which he got for Christmas. Thanks mum! -
Help
what is CC? I DONT get a error it goes to billing and it asks for my credit card.I dont have one anymore. BUT I Do have 24 bucks in my account from a gift card. When I try to buy a song it keeps asking for a credit card.......Why wont it just say OK now u have only 22.71 in on account..
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I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.
Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.
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Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.
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I have a itunescard but it also ask for a credit card but i dont have one but the itune card
I have A I tune card . But It Also Ask For A Credit Card Number Also. But I don't Have A credit Card
There probably is, but it requires that you be able to use punctuation and write in sentences so that we can understand exactly what you want.
You can block others from using your Apple ID by changing your password. There is no way to erase what was already downloaded on to someone else's device, for obvious reasons, -
I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
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