I have 2 accounts that need to be merged!

So when i first started shopping at Best Buy, I decided to make my first My Best Buy Rewards account. Once I started working at Best Buy, I forgot that I had the previous accounts. Also for some reason, due to my accidental mistake when first hired, I spelt my name Willm instead of William. Can anyone help me merge the two? I have both accounts updated with the correct information other than the account name which it won't allow me to change. I also have both My Best Buy Member ID's!

Hi Vlagis,
Thank you for taking the time to post to the forum!
If your two My Best Buy accounts do in-fact share the same primary information, then I should have no problem merging them for you.  The merge process would involve closing one account, and then moving any unused points/certificates from the closed account to the active primary account.  Please send me a private message with the below information, by clicking on the blue button in my signature, and I will see what I can do to help.
Name
Phone #
Mailing address
Email address
Merging My Best Buy™ Accounts
Warmest Regards,
Derek|Social Media Specialist | Best Buy® Corporate
 Private Message

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