I have a 4th gen Shuffle and when I try to charge it, a red light turns on and the Shuffle won't charge. How do I fix this?

So I haven't used my Shuffle in months and I don't remember how much battery was left when I stopped using it. When I connect my ipod to my laptop, a red light glows and my computer, nor my laptop will recogonize the ipod. It won't charge either. I've left it connected to an outlet and my laptop for hours but the red light won't go away. Help, please!

If you connected it to both your computer's USB port and a USB power adapter on a wall outlet, I think you've ruled out a problem with the power source. Since you at least get the red light, the USB docking cable is probably OK.
So, if it's not the USB port or the docking cable, the cause is likely to be on the shuffle. It may be the battery or a problem on the logic board. If it was just the battery, I think it would still appear in iTunes on the computer (or at least be recognized by the system).
(If this shuffle is less than one year from purchase date, it is under warranty.)

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