TS3276 I have an iMac and a Mac Book Pro. Downloaded Mountain Lion on to both. All seemed to be going well until I checked Mail. Could not send a message. Went thru all the steps to make sure that my ISP info was correct. Didnt work. Took to ISP and did n
I have an iMac and a Macbook Pro. Downloaded Mountain Lion. Could no longer send mail messages. Checked my Mail preferences and they were correct. Icalled my ISP and they tried to help make it work by setting some new preferences Did not work. Took Mac Book Pro into ISP to see if they could remedy the problem. They could not. Still cannot send messages. The only thing I did from when mail could send mail and when it could not was to download Mountain Lion on to both computers. Help!
Just realised that with the SSL checked in the smtp set up, password authorisation is required and is put in the box immediately under the SSL checkbox, which is under the port(s) being used. Can now send mail:)
Similar Messages
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Hi since updating my Mac Book Pro from Mountain Lion to Maverick the computer is running slow
When you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
One of the users on my Mac book pro running mountain lion finds that no changes made in last session are there next time they log on.
For instance, the Macintosh HD icon, is always moved so that it is almost off the screen to top left hand side of the desktop.
None of my changes to the sidebar in the finder are there.
My changes to the dock have reverted.
Despite unticking the box when logging out, even though i have quit all applications, iphoto and safari are always re-opened.
iphoto always says the library needs to be upgraded... even though i did that the last time.
I have tried deleting ALL the files in the "Saved application state" folder in the library folder, but that doesn't seem to make any difference.
This is on a second admin user account.
The main user account seems to be fine.
This account used to be in the filevault on Lion, but is not now in Mountain Lion.
Can anyone help?
ThanksThe same tragic thing happened to me, not even a full two days after I bought it. I immediately powered it off, wiped it as best I could, and put it in front of a fan. I tried valiantly to get the back off, but couldn't remove all the screws. I was basically inconsolable until I realized that no matter what, my credit card insurance would cover it, since it had been less than 90 days. Fast forward 48 hours, and it seemed to run just fine. Some of the keys and the track pad were sticky, and I figured since it was covered, I might as well get it fixed. My only concern at this point was had I voided the Apple Care. I brought it in, told them what happened, said what I needed to satisfy the credit card, and they said, "We'll just swap it out for you, no problem." I was thrilled, and the Genius said they appreciated my honesty, and it was easier for all parties to just do it this way. And my Apple Care was transferred to the new machine. This was my first Mac and, needless to say, I am now an Apple devotee.
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i updated my mac book pro to mountain lion recently and my safari is not loading few web pages including apple sites please help me
I have this problem too but it seems pot luck and only like 5% of the time, the website will say the page is loaded but the page is just blank white...refreshing does not work and I have to go back and navigate to the page again
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I recently upgraded my Mac Book Pro to Mountain Lion mainly to get the notes app. Notes synced once then no more. I have notes turned on in system preferences. Any ideas? Is this a known issue?
http://fpdownload.macromedia.com/get/flashplayer/pdc/11.3.300.271/install_flash_ player_osx.dmg
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Mac Book Pro with OS X Mountain Lion will not recognize headset mic via Rosetta Stone software. What should I do?
Hi Illaass,
I am using version 3. I have used the apple/settings on my mac. The headset is appearing there and it is selected there. In the Rosetta Stone select/find window nothing shows up. It is blank. But the volume bars react when I speak and sliding the fader has the expected effect of raising and lowering the input. There is just no device showing up as the selected input device in the Rosetta Stone software.
I have done everything my Mac instructions say to uninstall and reinstall the Rosetta Stone software properly.
I'm guessing the problem may be in the licensing. I installed it first on the old hard drive that crashed. Maybe that used the terms of the license and now installing it in the new hard drive violates the license somehow. So that's why it will not work properly. It allows me to open the lessons and asks me if I want to continue from where I left off. I click continue. Then it asks me if I want to register the software. I click the tab for already registered software and click continue. Then nothing happens. So again I click on the button that indicates I want to continue lessons from where I left off. The same process happens with it asking me if I want to register the software. And it will not proceed through a lesson. -
The OS X Mountain Lion I tried to download Wi-Fi on Mac Book Pro was not successfull. Should I buy it again? Should I check with Apple store for credit?
I successfully instaled it in iMac, but have problem with laptp. I also think I should not have bought 2 upgardes, becase if I have 2 computers, one paid upgrade is good for both computers. Am I wrong? SOmeone can advise how to proceed? I want to try again through Ethernet - cable internet - instead of Wi-Fi. Thank youYou should not have paid twice. If you logged into the App Store with the same AppleID as you used to purchase Mountain Lion the first time, you should not have been charged again.
If you internet connection is not working well enough to download it, do you have access to another network that might be faster? Perhaps and Apple Store nearby? -
My Mac Book Pro using Mountain Lion goes to sleep unwontedly.
I am running long calculations on my Mac Book Pro and it keeps going to sleep after a few minutes. I have reset the energy saver to never, but it didn't change anything. I have gone into the security panel and reset the time to 5 hours, but that doesn't work either, what do I do?
Hi Illaass,
I am using version 3. I have used the apple/settings on my mac. The headset is appearing there and it is selected there. In the Rosetta Stone select/find window nothing shows up. It is blank. But the volume bars react when I speak and sliding the fader has the expected effect of raising and lowering the input. There is just no device showing up as the selected input device in the Rosetta Stone software.
I have done everything my Mac instructions say to uninstall and reinstall the Rosetta Stone software properly.
I'm guessing the problem may be in the licensing. I installed it first on the old hard drive that crashed. Maybe that used the terms of the license and now installing it in the new hard drive violates the license somehow. So that's why it will not work properly. It allows me to open the lessons and asks me if I want to continue from where I left off. I click continue. Then it asks me if I want to register the software. I click the tab for already registered software and click continue. Then nothing happens. So again I click on the button that indicates I want to continue lessons from where I left off. The same process happens with it asking me if I want to register the software. And it will not proceed through a lesson. -
Mac Book Pro 15" Mountain Lion 10.8 Intermittent WiFi
Hello All
I know this is a well-discussed problem already but I'll try to provide relevant details to make this post not just another rant and run-around of solutions we already know.
Before ML Reinstall (not erase and install):
- Intermittently Safari would stop loading and would say no internet connection
- My WiFi would then say, after trying to reconnect, 'connection timed-out, cannot connect to AirBears' (our school WiFi name)
- So I would try to reboot, reset SMC, reset PRAM
- Then everytime: 'no hardware installed' when I click the WiFi radar icon in the menubar
- I try to repair permissions, reboot, adjust network settings here and there according to whats floating around online (new location, MTU, DHCP, KeyChain)
- Then by some random rhythmn and combination of things it would work, for a bit
- I would get the same issues whether on school or home networks; observed for about 3-4 days
After ML Reinstall (not erase and install):
- It was fine for about two days but only because I was using WiFi from my home.
- As soon as I got on AirBears to start the week it came back after only two hours of use
- Took to school technicians, they ran hardware tests and reset the PRAM and SMC only to resurface the 'no hardware installed' thing
- They recommended I reformat my drive because its probably a tiny kink in the entire web of software(s)
- I dont wanna do that, especially since TM would just slap that kinked code right back in there
- Im at home now and its working fine
My Comments:
- AirBears (school network) seems to be a suspect
- ML reinstall seems to have suprssed the problem (at least now i dont have the problem at home)
- SMC and PRAM reset seems to induce this 'no hardware installed' problem which is resolved by rebooting
My Questions:
- How can I find out definitively if its hardware or software related? This seems to be a smart first step.kapitanemo wrote:
How can I find out definitively if its hardware or software related?
It's neither. The problem is enterprise IT. Either the router hardware they bought is junk or they have misconfigured it. I'm sure at some point they will offer to replace your Mac with a nice, plastic Lenovo. -
Am logged in to Creative Cloud, have saved a web gallery, and am trying to publish first web gallery. Consistently get the same message, 'An error occurred sending the file : connection to the server failed'. Can somebody help me to resolve this?
Firstly, have you entered the correct FTP settings as given by the host where you are uploading to?
Next, try using Export and then uploading via an external FTP program like Filezilla. FTP from Lightroom isn't as robust as a dedicated FTP program. -
Hello,
I have been trying to install Windows 7 on my macbook pro (mid 2009, MBP53). I have successfully created a bootcamp partition using the assistant. When the computer tries to boot from the windows 7 install dvd, the screen is just black. The dvd spins for a bit, then stops and the computer is just black (no blinking cursor).
Any advice would be very appreciated.
Thanks.What kind of an install DVD are you using for Windows?
You can use any DVDs that are hardware specific. Only the full non-hardware soecific DVDs work on the Mac.
Allan -
Mac Book Pro on Mountain Lion HDD shows almost full when it is not
Hi,
I am using a MacBook Pro End 2011, with an HDD of 500 GB.
There is a partition on the HDD, and one side runs Mac, and the partition is for Windows 7 via Parallels (about 125 GB).
SInce about the last 10 days, my HDD shows only 10 GB of free space, and I think it should be having much more free space.
My data is about 105 odd GB, and the folder "Applications" shows about 7.5 GB used.
I fail to understand how the HDD can be out of space.
I tried using Disk Utility, and the option to "Repair".
While it runs and repairs some permissions, it says that some permissions cannot be replaired and that they have been modified, but the problem does not resolve.
Also , the machine feels a bit slower than before.
Help much appreciated.
Thanks, in advance.Care to share which OS you are using?
Quick fix
How To Quickly Free Up Hard Drive Space on Mac OS
http://www.youtube.com/watch?v=fO-mlLApEuk
HD Space Checkers:Disk Inventory X (FREE)
WhatSize (SHAREWARE)
OmniDiskSweeper (FREE)
GrandPerspective (FREE - donation)
Mac Performance Guide
Slimming your hard drive
Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left. -
Do you have to turn off your Mac book pro ?
Do you have to turn off your Mac book pro ?
Welcome to Apple Support Communities
If you aren't going to use your MacBook for days, turn it off to save battery. If not, you can leave it in sleep mode. Sleep mode doesn't consume a lot of energy and allows you to start up your Mac in seconds, being faster than turning on the MacBook, so it's better to leave it in sleep mode -
I changed the battery in my wireless keyboard and checked the batteries to make sure that they are good, I left the computer on while I changed the batteries. When I returned to the computer, the computer does not acknowledge the keyboard so I can't do any diagnostics. What do I do?
Hold the power key on the keyboard down for 5 secs to power off, tap the power button once to start. It should connect automatically.
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I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?
Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again."
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