I have a copy of PS CS5 Creative shop which was causing some difficulties with my computer Windows 7 Ultimate 64 bit. I cancelled the activation of my CS5 and uninstalled. When I tried to reinstall the message showed :"missing file unable to initialize" w

I have a copy of PS CS5 Creative shop which was causing some difficulties with my computer Windows 7 Ultimate 64 bit. I cancelled the activation of my CS5 and uninstalled. When I tried to reinstall the message showed :"missing file unable to initialize" what do I do.

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ?

I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ? I like to try it before I buy. Help, please !

Could you go to (in Photoshop) Help>System Info>Copy and paste here in its entirety? Also, if there is a crash report paste it here as well.
Benjamin

My ipod touch gen 5 is disabled and wont sync, i tried to reinstall the itunes (yes, the latest version) but still itunes doesnt recognized my device. help :(

My ipod touch gen 5 is disabled and wont sync, i tried to reinstall the itunes (yes, the latest version) but still itunes doesnt recognized my device. help

Did you place the iPod in recovery mode? That is required for a disabled iPod
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I had to uninstall Firefox and now when I try to reinstall I keep getting a file is corrupt message, tried different download sites, still happening. Where can I get a good copy?

I was haven't problems so I uninstalled Firefox, then wanted to reinstall. Went to your download site, went through the process, when it finished, it gave me a corrupt file message. I then went to the English (US) link, same thing. Then the English (British), again same thing. Wondering where I can get a non corrupt copy.

Only download Firefox from Mozilla:
*https://www.mozilla.com/en-US/firefox/
*http://www.mozilla.com/en-US/firefox/all.html
If you are having a problem getting a "good" download
*Do not use a download manager when downloading; the download provided with IE is OK
*Your system security settings might be set too high or your AV/AS application might be interfering. See:
**https://support.mozilla.com/en-US/kb/unable+to+download+or+save+files
**http://kb.mozillazine.org/Unable_to_save_or_download_files

I deleted an app and when I tried to reinstall the app I says installed

I cannot reinstall a deleted app because it is showing installed in the app store

You have at least one other copy on one of your mounted volumes. Either use that copy, or unmount the volume it's on and try again to reinstall.

I downloaded 5 to my itunes. When I tried to update my iPad 2 it extracted the informaion and then when it tried to restore the iPad, I got an error message saying that my iPad malfunctioned, it went into recovery mode, and it would not restore.

When I downloaded (on PC) the new 5 it crashed my iPad 2. I worked for two days to get it to stop the malfuction, went to the apple store for four hours, iPad crashed again, got a new one, new iPad crashed when I tried to restore my back up. Down loaded iTunes to an employees computer, I was able to restore iPad to factory settings but my itunes account is on my office computer and now I am afraid to plug it into my computer. I did delete the back up as maybe that is currupt and making it crash??? Any body know about this?

This is Linda again. The new iPad actually as not restored on my employees computer. I thought it was working. Message said the device is in recovery mode and can not be restored. I have been at the Apple store for a total of 6 hours and on the phone with support for at least 4 hours. And now the replacement has crashed??? Has this happened to any one else?

I'm having a minor problem with "screen drift" - the page moves slightly up and down when moving my mouse around the screen, and continues to do so after stoppi

I've installed the latest version of Shockwave, updated the driver from Logitech for my mouse (Logitech M525), tried both full screen and regular modes, restarted Firefox repeatedly. This drift is very annoying - I spend the majority of my time on FB - seems like the amount of drift varies from not at all to "damn it, I can't even place my mouse on an object without the screen moving".
I'm on Windows 7 with an Acer V5-671 laptop - help please!

You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT4623 Please help . I have had an iPad 3 for a while and am very happy . I re cently moved from a blackberry to a IPhone 5 and am having some difficulties with it. While my iPad connects to wifi very easily my iPhone says that it can not even find the ne

I Can't get my iPhone to connect to wifi while my iPad and computer have no problem in connecting . The iPhone says it cannot pick up the network. I've tried rebooting several times but nothing works . Am I missing something ?

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
For further help, post in the iPhone forum. This is the iPod touch forum

I used the internet data recovery because my mac is stuck with the grey screen + apple logo at startup. When I tried to reinstall the OS, it prompted: you can't upgrade to this newer version of mac os x is installed. What do I do? x

I have no backup of my files because my mac suddenly stopped working.
I'm using a macbook air 11" mid-2012 mac os x 10.8.5.
Please help

Try using Internt Recovery.
http://osxdaily.com/2014/12/14/reinstall-os-x-mac-internet-recovery/
When you visit the site page click the 3½ bars gray Reader icon left of the url in the address bar for easy viewing.

TS3212 error message shows missing MSVCR80.dll

every time I try to download update of itunes and now even open itunes i get error message shows "missing MSVCR80.dll"\
thoughts??

Give this article a lookover: http://support.apple.com/kb/TS5376
Let us know how it goes.

I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014). I have today downloaded the file (Photoshop_13_LS16.7z This downloaded OK When I tried to run the file (Winzip) I got the following message "Installer failed to initialise. Could be due

I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014). I have today downloaded the file (Photoshop_13_LS16.7z
This downloaded OK
When I tried to run the file (Winzip) I got the following message
"Installer failed to initialise. Could be due to a missing file. Please download Abobe support adviser."
I tried to do that and it told me Adobe support adviser no longer exists.
Could you please advise a solution.

Extract it to a different location inside a dedicated folder and make sure to not destroy the file and folder hierarchy inside the archive. also run the install with sufficient user privielges and security stuff turned off.
Mylenium

Not sure if anyone can help but I have a copy of Photoshop CS5.1. Ever since it was installed, every now and again when I try do something simple like save a file or scale something using the Transform tool, in fact anything at all it comes up with "Could

Not sure if anyone can help but I have a copy of Photoshop CS5.1. Ever since it was installed, every now and again when I try do something simple like save a file or scale something using the Transform tool, in fact anything at all it comes up with "Could not complete your request because of a program error". Have thought about re-installing it but I have lost my serial number. I'm living in Ireland and trying to get to talk to someone in tech support is a complete joke. Any ideas what to do ? Thanks

Ianp69549740 have you tried reinstalling Photoshop CS5.1? If so do you receive any specific errors? What operating system are you using?

HT3702 I purchased a book called Activity-based costing for $3.99. I tried to open the file but it said my computer does not have IOS. I have a smartphone and I am unable to view the book. I am requesting since I am unable to use the book activity-base co

I purchased a book called Activity-based costing for $3.99. I tried to open the file but it said my computer does not have IOS. I have a smartphone and I am unable to view the book. I am requesting since I am unable to use the book activity-base costing, a refund.
Kevin

I don't know what you are saying. How do I get my money refunded.

I have scanned photos using an Epson V500 scanner set to jpeg format using the least compression (highest quality) setting. When I try to import the scanned jpegs into iPhoto I get an error message saying "The file is an unrecognized format." But if I

I have scanned photos using an Epson V500 scanner set to scan using jpeg format at the highest quality (least compression) setting. When I try to import the scanned jpegs into iPhoto, I get an error message from iPhoto saying "The file is an unrecognized format." But if I reduce the quality setting on the Epson scanner to just slightly below highest quality, the images import into iPhoto just fine. Why won't iPhoto accept jpegs scanned at the highest quality setting? Wondering?

What scanner format settings dis you use? Are these color photos? If they are B/W did you scan as grayscale images? That could be the problem.
Are you able to open them with Preview? If so do a Save As, select full quality and save as a jpeg with a new file name. See if that file will import and work as intended.
OT

I have just just installed a new version of itunes. When i tried to run the new version it came up with the message "The file ituneslibrary.itl cannot be read because it was created by newer version of itunes. Can anybody advise?

I have just just installed a new version of itunes. When i tried to run the new version it came up with the message "The file ituneslibrary.itl cannot be read because it was created by newer version of itunes.
I installed the new version because itunes had not recognised my ipod nano 5G, and told me to reinstall. Itunes selected which version to install, so I don't understand what is going on. To add insult to injury it installed a pile of malware which I am still trying to get rid off.
Any advice would be helpful

Hello Davedamoclese,
Go through the below link to Remove iTunes and all its components from your computer first and then Re-install fresh copy of iTunes on your computer.
http://support.apple.com/kb/HT1923
Note : DO not delete iTunes Library as it contains all your iTunes data, please go through the below link for where it is saved on your computer :
http://support.apple.com/kb/ht1391
You can download the latest version of iTunes from the below link :
http://www.apple.com/itunes/download/

I have a copy of PS CS5 Creative shop which was causing some difficulties with my computer Windows 7 Ultimate 64 bit. I cancelled the activation of my CS5 and uninstalled. When I tried to reinstall the message showed :"missing file unable to initialize" w

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