I have a daily news subscription paid through iTunes and it's now telling me it cannot find my subscription.....what should I do?
I have a daily news subscription paid through iTunes and it's telling me it cannot find my subscription . How do I fix this?
Reset, hold both home and power buttons until the iPhone begins to start, try this a few times if necessary. If still problem, you may have to just Restore your iPhone to get it working. In the future sync your iPhone with iTunes routinely and when it contains important data, iCloud when set correctly will do this for you continuously.
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Hi there
I ha
Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.Shame you had the iPhone hacked as O2 usually unlock their customers iPhones happily.
We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
However hint ....you have probably trashed it -
My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Telegraph app does not allow access to newspaper. Says. Have not paid sub but pay via iTunes Store. Telegraph says it is an iTunes prob but I can't get to talk to anyone there! Any suggestions please?
Just got this -
Dear iTunes Customer,
You recently received an email informing you that your iTunes Match Subscription could not be auto-renewed. We have resolved the problem and your iTunes Match Subscription has been renewed.
We apologize for the delay with your auto-renewal. If you have any questions, please contact AppleCare at http://www.apple.com/support/itunes/
I hope everyone else is all set too. -
Hope you can help me
I assume that you have two iTunes accounts and that you've logged in with one of them and re-downloaded past purchases ? Downloading past purchases links that device to that account, and you will need to wait 90 days before you can log in with a different account and download past purchases from that as well - the 90 day timer can't be overridden : http://support.apple.com/kb/HT4627
I think that it's designed to stop other people logging into somebody else's device and downloading all their past purchases i.e. sharing music etc.
If you have content from both accounts on your computer's iTunes then you could try syncing it from there (but note that re-downloading past purchases from an account on your computer's iTunes will also start a 90 day timer on it). -
I have an Iclouds account through Itunes and also I paid to have and an Icloud account on my Ipad but when I sync my Itunes music it's not being stored in the Icloud but directly on my Ipad haard drive. I like to know what do I have to do to correct this problem.
Hey jousley33,
I see that you wish to have your music stored remotely and be able to access it via streaming on your iPad. This is a feature of the service called iTunes Match:
Apple - iTunes - iTunes Match
https://www.apple.com/itunes/itunes-match/
You may also be able to access the music that you have purchased through the iTunes Store remotely:
iCloud: What is “content everywhere”?
http://support.apple.com/kb/PH2587
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have a number of audiobooks purchased through iTunes on my iPod touch. Is there a way to move or download them to the Cloud so that I can access them on other devices?
Thanks - I didn't realize that. I'm also embarrassed to admit that I don't know how to transfer the audio files from my iPod to the iTunes library on my computer. When I select a book from the list on the iPod, the only option I see with the right-facing arrow symbol is "Show in iTunes Store ". I back the iPod up to this computer so I guess those files must be on it somewhere, but all I can recognize in the iTunes folder under " Music" are the music files found in the "iTunes Music" folder. (There are also a ton of files named "iTunes Temp (some #).) The Books list on the computer shows some but not all of the audiobooks - I purchased the rest on a different computer that is now unfortunately dead. I'm guessing now that those didn't transfer over when the new computer was populated from the old one, so the iPod may be the only place where those audiobooks now reside. I hope that made some sense- any additional advice would be appreciated.
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I have installed the new up to date itunes which i can open on my PC, however when i connect my ipad or iphone i get an error saying i cannot use the device as the require software isn't installed?? I'm very confused please help......
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I have receive my new ipad 2 last wek and found scratched behind.what should the steps to cliam at JB area
The iPad was sealed in the box when I got it. It had the plastic screen protector wrapped all around it and when I powered it on for the first time it displayed the "connect to iTunes for setup" message displayed. The only other thing I can think of is if the person I bought it from had ordered it through Verizon on and the iPad was set up on a number on his pre-existing verizon account. My question is should I just keep using it and consider myself lucky? Since there is no way for Verizon to charge me for the usage because I never signed a contract. I realize that if it is on the account belonging to the person I bought it from, they will eventually figure this out and shut it off. But I might as well use it in the meantime right?
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Please help me. Have 5.1.1 on my iPad and it cant find new verson. Have tryed through iTunes and WIFI. But it says that the latest verson 5.1.1 is already installed. But I want The 7.1.1 verson.
You say you have an iPad 2. However, I suspect you may actually have an original iPad. Does your iPad have a camera? If it does not, it is an original iPad and iOS 5.1.1 is the highest version it supports.
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Hi everyone,
I have just bought new Ipod touch 32 GB and upgraded to 5.0.1 and it it worse now my battery doesn't last for more then two hour.
what should i do? it is seriously big problem.
Please help me.......This is a general comment, not directed to anyone, and not to be taken personally by anyone. This ongoing screw up with the new upgrade (5.0.1) is getting to be a **** SHAME. In no way can APPLE or anyone else for that matter not know by now that the upgrade is terribly flawed. The Ipod machines themselves are super great products, and I enjoy mine to the max. However the upgrade once applied ruins it. And at least, not to my current knowledge, there haven't been any fixes forcoming.
In my opinion Apple should own up to that fact and warn folks that, even though the upgrade was presented with the best intentions, IT JUST AIN"T WORKING. And not to download it until further notice. This noticication could be done through the retail sales outlet, online, what ever.
I liken this to a pharmaceutical coming out with a new vaccine, encourage everyone to use it, then discover it's bad to the degree it causes it uses to become sick. Rather then pull the vaccine they keep on allowing unsuspecting ones to continue to vaccinate, and become sick. What a shame!
Charlie Lee -
Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?
You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052 -
i have an ipod touch and i just bought a new laptop, because i lost mine which has all the data of my itouch. i try to sync the music in the itouch to my new laptop but it asks me if i want to delete all my music before syncing what should i do?
You should use your backup copy of your computer to put everything on the new computer.
The sync is one way - computer to ipod.
The ipod will sync with one computer at a time. Syncing to another will erase teh content from the ipod. -
Purchased an ipad but already got apple id through itunes and iphone but is not an email address, ipad setup process will not allow me to use current id or change id to primary email address - do I have to have different id for ipad
It does have to be a verifiable email address though, you can change it here:
Apple ID support
http://www.apple.com/support/appleid/ -
i have a mixer which i was using with my pc and now i bought a new macbook and it have only one jack for headphones and to use mixers i need jack for microphone too so what should i do
You need to get headset splitter adapter.
http://www.startech.com/Cables/Audio-Video/Audio-Cables/35mm-4-Position-to-2x-3- Position-35mm-Headset-Splitter-Adapter-Male-to-Female~MUYHSMFF
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