I have a DROID MINI and have dropped it into water. Does the "rice" trick help with this phone or do I have to just look into buying a new one? Please help ASAP.

I really need help. My phone has fallen into my toilet and obviously won't turn on. Has anyone tried the "rice" trick to make your phone work? I would really appreciate any advice or help. I'm trying really hard not to have to look into getting a new phone all together. Thanks!

Oh no this is not good jbirdphan! We want to ensure you have a working phone. With the phone falling into water, it's now considered water damage. Do you carry insurance on the device? If so, you may file an insurance claim to replace your device. In addition, you may also check to see if you are eligible to upgrade to a new phone. To verify your upgrade date you may dial #UPG send directly from your handset.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Similar Messages

HT201412 My Ipad quit working - it's 2 years old. I called Apple and they basically told me that it's done. I can pay 249.00 to get a reburbished Ipad 1, or buy a new one. I want to know why it died? They mentione it could be the hard drive.

My Ipad 1 quit working after 2 years. Was never dropped, abused, etc. Just quit the other night. Went to the Apple store, called the support line and they tell me that since the warranty is up I can pay 249.00 for a refurbished Ipad or buy a new one. Not happy at all. I want to know why it quit. The person I talked to at Support says he doesn't know what happened. He says it sounds like my hard drive crashed. ANyone else have this problem? I am so mad.

If the tech you talked to said anything about a "hard drive", he was completely ignorant or misspeaking rather badly. The iPads have no hard drive; the storage is all solid state. You may wish to talk to another technician, or make an appointment at an Apple Store if there's one near you, and confirm the diagnosis of a hardware failure.
If you've confirmed that it is indeed a hardware failure, then you can pay the replacement price, find an independent iPad service shop and see if they can do a repair for less, or buy a new iPad. If it were me I would put the money toward a new, or at least newer, iPad rather than pay the replacement charge. You can get some good deals on refurbished iPad 2 and third-generation iPads from the Apple Store, any of which will run the most current versions of iOS, something which the first-gen iPad will not, and would come with a full warranty (which could be extended to two years with AppleCare).
As to why your iPad failed, it's impossible to say with any certainty. The circuitry could have had a tiny flaw that finally failed, or the iPad could have received a static shock, something quite common in many areas in the winter when the air is dry. Sorry it happend to you, but anything can fail.
Regards.
Message was edited by: varjak paw

HT1212 my screen is broke and cant type my passcode in. plus i never plugged my phone up to this computer. how can i backup my phone so i keep all my information before i buy a new one?

my screen is broke and can't type my passcode in. plus i never plugged my phone into my computer. how can i backup my phone so i keep all my information before i buy a new phone?

It's too late for that. Maybe you should consider setting up your next iPhone to backup to iCloud... it happens automatically without user intervention once it's set up. All that's required is a power source for the phone and a WiFi internet connection.

Hi i just bought an Iphone 4s and every time i try to activate it It stops half way through and says the sim carrier is not supported please use the sim that came with this phone (which i am doing) and will not let me skip this and will not activate??/

Hi just bought an iphone 4 today tried to activate the phone and it won't let me..I go through language ect and it says activateing iphone may take a few mins then just stops and message on screen says that the sim carrier is not supported and please use the sim which came with the phone(which i am..& have tried another sim and still not working)........It wont let me bypass have tried reseting phone and restarting it nothing helps????

Your iPhone is locked to the original carrier who sold it
Only they can unlock it
The sim the iPhone refers to is the one the iPhone is locked to
You will have to contact them

Hi, I've bought a new (PC) laptop and installed itunes. It worked perfectly with my phone on my old laptop but nothing is working on my new one...

1) I can't drag songs onto my phone 4 - I keep getting a red circle icon with a line going through. It won't let me add songs. What's this about?
2) It won't let me transfer purchases from my phone to itunes - It tries and after awhile it says there's some sync failure.
3) When I go into the phone music library itunes won't let me sort the songs by artist, album etc. I can't click on the tabs at the top to change anything.
4) There are a number of songs that appear greyed out on my phone which indicates missing songs. They skip when I try to play them. I don't know why or when this happened (probably when I tried to sync with my new laptop), but what is the cause and how can I get these songs back?
5) Also, the cloud column always says "waiting" - is this supposed to be the case?
I am using Windows 7 64-bit and have authorised my comp to use itunes. I also deactivated authorisation on the old laptop cos I wasn't sure if that was stopping it, but I don't know what else to do.
Any help very welcome please! Thanks
(PS: I've just downloaded the latest updates for itunes and the phone but it hasn't solved anything.)

Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this!

I have an ipad mini and for some reason it keeps taking me to odd places with out me doing it? Can someone help

I have an ipad mini and for some reason it keeps taking me to odd places with out me doing it? Can someone help

Odd places?
Could you be experiencing, browsing a page, then get sent to the app store to buy an app? If that's the case, it's a browser hijack ad and there's not much you can do about it beyond not going to that site or using an adblock app.
You can try to go into safari and clear the cache, which may clear away what's sending you to that site
Beyond that, a bit more info may help with coming up with a better answer.

My iPhone 4 broke so I had to buy a new one. I backed up the old one on iTunes and when I went to restore the new one it won't allow me to because it is saying that I have the wrong password. I tried changing the password and it still won't work. HELP!

My iPhone 4 screen shattered so I had to buy a new one. I backed up my shattered iPhone to iTunes so that I could restore my new one. When I went to restore it, it said that I had an incorrect password although I know it was right. I tried changing the password and it still told me that I had an incorrect password. So now my new phone has lost all its pictures, its music, its apps.... is there anything I can do to get my phone to restore?? PLEASE HELP!

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

I have a Iphone 4s and a ipad mini. the ipad mini recently got water damage, tried the rice trick...nothing. I have apple care plus on my iPhone, does that work on my ipad too? if so that would be great bc defintally can't afford a new one ,lol

i have a Iphone 4s and a ipad mini. the ipad mini recently got water damage, tried the rice trick...nothing. I have apple care plus on my iPhone, does that work on my ipad too? if so that would be great bc defintally can't afford a new one ,lol

Welcome to the boards.
First, what kind of liquid was it, and was it fully submersed? For how long? Do you see water droplets or moisture behind the screen? How long did you leave it in rice for? Etc. More data please.
And the short answer is no, apple care does not extend from your iPhone to your iPad mini. Both items require separate Apple Care plans to be covered. Furthermore, I don't think water damage is covered under Apple Care. Only manufacturing defects.
If you bought it on a Credit Card, you may be lucky enough to call them and ask them if they have a replacement program as a benefit for being a card holder. I believe AMEX has one on their Platinum cards, and worse case scenario, you can always try to file a claim with your home insurance or renters insurance (check your policy). Just beware, if you go the Insurance route in filing a claim, you might have your premium go up in the next cycle.
It's a double edged sword, I'm sorry.

I have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me

i have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me.is there any software to reset it

Hello adifromba
Try putting your iPod Classic into Disk Mode to force a restore within iTunes to get it to show up. The steps to do that are within the first article below, I have also provided a second article for further troubleshooting if it continues to not show up.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Regards,
-Norm G.

Hello I have many generation fo ipads few week ago I updated my ipadmini sprint to ios 7.0.4 and my ipad start so slow like a crap I restored them and nothing happened after all of that manipulation I decided to buy a new one mini with retina which same

Hello I have many generation fo ipads few week ago I updated my ipadmini sprint to ios 7.0.4 and my ipad start so slow like a crap I restored them and nothing happened after all of that manipulation I decided to buy a new one mini with retina which works

do you have a question or just wanted to tell that the org ipad mini is slow with ios7 ?
there are guides to inc performance on older ios7 using devices
http://www.phonearena.com/news/How-to-improve-performance-of-iPhone-4-4s-iPad-2- and-iPad-mini-with-iOS-7_id49256

Hi! I used to have an Android G2 but it broke recently. Instead of buying a new one, an old friend of mine let me have his old Verizon iPhone 4s. Can I take it to Verizon and have it as a temporary phone?

Hi! I used to have an Android G2 but it broke recently. Instead of buying a new one, an old friend of mine let me have his old Verizon iPhone 4s. Can I take it to Verizon and have it as a temporary phone?

There's a couple options. It's not the easiest. Another way to not have to wait is to call V from another phone 8009220204 and they can activate it and walk you thru settings. Depending on where youre located CS might be closed but if you got the prompt for emergency tech support they are 24/7.

HT204074 i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there

i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there a way around this problem or do i have to actually wait?

Either wait it out or contact Asurion and complain. They sent you a used phone as JB said above. There is nothing anyone here or at Apple can do about it.

I put the BT WiFi app on my iPad Mini and now I can't connect to the internet. Please help

I put the Bt WiFi app on my iPad Mini and now I can't connect to the internet. Please Help

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Facebook like button is not working, I have used the muse widget and created code from facebook. Does anyone know how to get this to work?

Facebook like button is not working, I have used the muse widget and created code from facebook. Does anyone know how to get this to work?

Hi connally25,
Below is a link to a video tutorial on how to add a Facebook Log button, please check if you have followed the same steps to add the video.
http://tv.adobe.com/watch/learn-adobe-muse-cc/adding-a-facebook-like-button/
If you have followed the steps correctly and the button still does not work; here is a link to a forum thread which might help solving the issue:
Facebook Follow Widget not working
Regards
Sonam

I have a problem with color prints from photoshop elements 12. The pictures are too light and with strange colors. I have a Canon pixma mg615I0 printer and use mac os X yosemite. The pictures are taken with a coanon eos 550d in the color space sRGB. I hav

Hi
I have a problem with color prints from photoshop elements 12. The pictures are too light and with strange colors. I have a Canon pixma mg615I0 printer and use mac os X yosemite. The pictures are taken with a coanon eos 550d in the color space sRGB. I have followed adobes recommendations and have tried both letting the printer respektive photoshop manage the colors. But nothing works. I see that there are different opinions about which is best to do so I tried both. I have the latest printer driver installed. Can anyone help me with this?

Do the following:
Print a test page from the printer. Perhaps the print head needs cleaning via its maintenance facility.
Let the printer manage colors, not PSE
Calibrate the monitor

I have a DROID MINI and have dropped it into water. Does the "rice" trick help with this phone or do I have to just look into buying a new one? Please help ASAP.

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