I have a full Creative Cloud subscription. How do I add email hosting to my free website?

I have a full Creative Cloud subscription. How do I add email hosting to my free hosted website?

FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)

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I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is

I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is lots of help to upgrade but not down grade.

FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)

I had been getting prompts to buy Acrobat XI Pro when I have a full Creative Cloud subscription

I had been getting windows popping up when I would open a pdf file in Acrobat that I need to purchase it when I have been paying approximately $54 a month for Creative Cloud! I would just close out the window because I have a Creative Cloud subscription that covers Acrobat. Now I cannot even open a pdf file at all because I got the message that my trial period of Acrobat has run out!!!
How can I fix this??

Hi Chris,
On the trial period screen of Acrobat, please select 'License this software' and use your Adobe ID to license it.
The subscription is linked to your Adobe ID.
Please let me know if it worked for you or not.
Regards,
Ravi

I have a full creative cloud subscription, do I still have to pay for Forms Central?

I have Acrobat XI as part of my Creative Cloud subscription, why or do I have to upgrade and pay for Forms Central too, this seems a bit harsh and greedy in my opinion. I am just a single user.

Hi Chris,
On the trial period screen of Acrobat, please select 'License this software' and use your Adobe ID to license it.
The subscription is linked to your Adobe ID.
Please let me know if it worked for you or not.
Regards,
Ravi

Why when I have an annual Creative Cloud subscription am I repeatedly asked to login to authenticate

Why when I have an annual Creative Cloud subscription am I repeatedly asked to login to authenticate the subscription - sometimes twice, three times during a single product session usage? It's really out of control with Acrobat Pro where I am routinely asked to agree to a trial subscription. Why, I have a full subscription?? Almost everytime I open a PDF file, I am asked to sign-in - this is a huge time burner and completely ridiculous! This new subscription model is extremely frustrating to deal with day in and day out - please fix this mess.

I have been having this same problem for the past few weeks. I ran the subscription with no problems since August of 2013. I agree this is time consuming and frustrating. It has now started to do it with illustrator too. I am not sure if it started when I updated.
I thought I solved the problem last weekend, when I removed an old trial version. However, I didn't exit Photoshop because it was having this problem and I didn't want to deal with it. My computer updated and restarted and the problem is occuring again.

I have an active creative cloud subscription, yet I am still being asked for serial numbers?

I have an active creative cloud subscription, yet I am still being asked for serial numbers. How do I proceed?

How did you download the software? For Creative Cloud, you should download from http://creative.adobe.com (which will install through an application called AAM). If you have a trial installation, and bought Creative Cloud, that could be the cause.
Please see http://forums.adobe.com/message/4397400#4397400 for more detailed information.
James

How many Bus Catalyst sites can I have with my Creative Cloud subscription?

I have a creative cloud subscription with all products. I also created one bus catalyst server site. How many bus catalyst server sites may I have with my single subscription?
Thanks.
Dawn

It is five, but there is no email offered with these sites. You must upgrade to (paid) basic "+" to have email.

I don't know how, but I appear to have joined the Creative Cloud. How do I cancel membership?

I don't know how, but I appear to have joined the Creative Cloud. I don't need it & certainly don't want Adobe selling stuff to me. How do I cancel membership?

Hi Brain,
Please contact the support through call/chat for the cancellation request:
Contact Customer Care
Regards,
Sheena

I have 2 seperate Creative Cloud subscriptions. Would I be able to merge both into a single account?

Hi, I use 2 seperate Creative Cloud subscriptions as we use more than the 2 computers that one licence gives you.
Are we able to merge both accounts into 1? Finding it difficult to distinguish which account is on which machine.
Having just 1 account would make things so much easier.

CC are Adobe ID based subscriptions. Each Adobe ID allows two activations. So merging of accounts cannot be done.
The best option for you can be CC for Team where you can assign seats to different users.
Refer to Creative Cloud Help | Creative Cloud for teams
You can get the present CC cancelled without cancellation fee if you purchase CC for Team.
Regards
Rajshree

How can I downgrade my full creative cloud subscription to the photographer version

Just heard that there's going to be a cc version for photographers available starting 9/16 for only $9.99. How can I downgrade from my full sub which costs 49.99 per month?

Hi jason epstein,
Customers who have already joined a Creative Cloud Single App membership for Photoshop at the £7.14/month level (or corresponding local pricing matching the pricing provided in the question above) will be automatically transitioned to this new program when it ships in a few weeks, with the additional benefits and lower ongoing price. All other Creative Cloud members who meet the qualification requirements may contact Adobe Customer Service once the new offer is shipping in a few weeks, to discuss transitioning their membership to this new offer.
Please refer the kb: http://www.adobe.com/uk/products/creativecloud/faq.html for more information.
Regards,
Romit Sinha

Photoshop asking for serial number when I have an active Creative Cloud subscription

I purchased a year subscription to Creative Cloud and when I launch Photoshop and click on license software, it shows my correct adobe id but then asks me for a serial number. How can I fix this? I am on Mac OS X v. 10.8.2

Hi Cujodvm,
If you had a beta version of Photoshop CS6 you would want to uninstall it and reinstall through the Adobe Application Manager. So long as it was installed through the Adobe Application Manager you should only have to click the "License this software" button and sign in with your Adobe ID.
There is an issue with Photoshop CS6 specifically happening right now in which the product reverts to trial after the 3rd or 4th launch, our engineering team will be addressing this soon with another product update. I'm not sure if that is related or not.
We have this document about the issue
Trial screen displays when you open Photoshop CS6
http://helpx.adobe.com/photoshop/kb/trial-screen-displays-you-open.html
-Dave

Creative Cloud Membership has reached its limit for hosted sites

I have had a paid Adobe Muse Creative Cloud membership for about 2 years now, and only used one website. I understand I can host up to 5. But for some reason when I try to launch a new site, I am told my membership has reached its limit for hosted sites. Can someone please tell me if I have some test pages I'm hosting (or something) and how I can erase them so I can make room for my new site. These are only personal sites so I do not need a business catalyst url for testing. I have the two domains active now and just need to be able to have both go live.
My email is [email protected]
The web page I'm trying to launch is www.ninetiesband.com. The only site that should be active right now is www.wearenightsbridge.com.
Thank you for any help you can provide.
-Mickey

Hello Mickey,
I checked your subscription details, and it looks like you're subscribed to Adobe Muse single app subscription, and not Creative Cloud subscription. When you sign up for Muse single app subscription (yearly), you get one free site to host with Business Catalyst. You only get 5 sites when you have a full Creative cloud subscription.
Cheers
Parikshit

How do I downgrade my membership from Full Creative Cloud to just one app?

How can I downgrade my membership from a full Creative Cloud subscription to just a one app subscription?

Cancel what you have and buy a new subscription
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Special Photography Plan (includes Bridge & Mobile Lightroom)
http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

How did my Creative Cloud subscription suddenly become a trial version?

I have had a Creative cloud subscription goig on one year. Now, when I open PS6 I am getting a message that I am in a trial version, inviting me to subscribe. Not only that, I get to subscribe for $20.00 a month more than my current subscription rate of $29.99. Please advise how I suddenly found myself in a trial version and why my rate is being increased

This is probably related to the issues here:
http://forums.adobe.com/thread/1250287?tstart=0
You'll probably need to log in to the CC app again - and again - and again!

How do I switch my US creative cloud subscription to MENA one to get Arabic support?

I have the US creative cloud subscription since it was the first available but the issue is it doesn't support Arabic very well and we are based in Saudi Arabia.
The middle east version is now available so I want to see if I can switch to it. I can't cancel my old subscription and buy the MENA one since there is a one year commitment.

Hi Zoomcreative,
Did you install the apps in Arabic from the Creative Cloud app install languge preferences?
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html
You would have to contact our customer service to see if this would be possible.
- Dave

I have a full Creative Cloud subscription. How do I add email hosting to my free website?

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