I have a gift card and the code is scratched

i have a gift card and the code is scratched

You will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

  • I have a gift card, and the code ripped off when separating from the cardboard backer.

    how do i fix?  the apple number did not help!

    Not to worry..
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT201209 I have a gift card and the system keeps coming back and saying it is invalid

    I have a gift card and when I enter the code (numberous times) it says invalid?

    If you mean can't access the email account to which your iTunes account reset email is sent to (you are using http://iforgot.apple.com to try to reset it ?) then you will need to contact Support in your country to get the password reset : http://support.apple.com/kb/HT5699

  • How do you redeem a itunes gift card if the code is scratched off

    Need to redeem my itunes card with out all the numbers.

    See:Redeem iTunes Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac and http://support.apple.com/kb/HT6021 for help.

  • How do I redeem an iTunes gift card when the code is scratched out?

    The code on the back was scratched out behind recognition, by accident . How can I get apple to redeem it? I can not get another gift card because there is a big amount of money on the card.

    Yes go to apple support page and choose express lane.
    I had this problem with two cards (I scratched a little to rough!) and they fixed in quickly.
    They ask for some more codes on the cards.

  • How can I redeem my itunes gift card if the code is scratched off

    My itunes gift card got messed up and I can't read all the digits of the code.  Is there another way to redeem?  Barcode?

    iTunes Store: Invalid, inactive, or illegible codes

  • I buy a card and the code apears as invalid.what can i do?

    I buy a gift card and the code apears invalid, what can i do?

    See this:  iTunes Store:  Invalid, Inactive, or Illegible codes, http://support.apple.com/kb/TS1292

  • I have a itune gift card  and the numbers on the back  came off . i have the store receit  but the store can not help me

    i have i tune gift card and the numbers on the back are gone i have the store receit but thay can not help

    Try contacting Apple through their Express Lane.
    Just click iTunes on the left > iTunes Store > iTunes Cards and Codes, and then fill out the form to see if they can take care of the problem.

  • I am trying to buy an app but it is saying "Insufficient remaining store credit". I still have $1.03 credit from mt gift card and the app is only .99 cents.

    I am trying to buy an app but it is saying "Insufficient remaining store credit". I still have $1.03 credit from mt gift card and the app is only .99 cents.

    You will also need to pay sales taxes for your area.
    Stedman

  • I have a gift card and i cant use it because the scratch of f ladel cant see it

    i have a gift card and i cant use it because the scratch off cant see barcode

    Emmanuel,  See this guide: iTunes Store: Invalid, inactive, or illegible codes

  • What is an Itunes  Gift Card and Certicates code?

    I have to make an account to get something in App-store, but when i have filled in the visa card information, its a question that says "Gift Cards and Certicates code" what is this?

    iTunes Store: Invalid, inactive, or illegible codes

  • I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?

    I have a gift card and i redeemed it and once i started buying apps it deducted money from my bank account as well as my gift card what do i do?

    You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
    Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account.

  • I do not have my gift card and I have points I want to use for purchase

    I do not have my gift card and I want to use my points that I have available from where I register my gift card before I lost my gift card.

    Not sure I understand your question.
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
     Cheers, Tom

  • HT4059 how do I gift a book through Itunes?  I have a gift card and I want to buy some one a book for their computer

    I have a gift card and want to buy someone else a book -- it needs to be pre- ordered how can I do that using my gift card- to buy it for someone else?

    It's not an accounting "oversight" but rather has been the policy since Apple started offering the ability to buy gifts. Why they do not allow gifts to be purchased with a gift balance has never been explained, but they're not the only store to have such a restriction by any means - Amazon is one example - so clearly there is some valid reason, legal or fiscal, why this is not allowed. I point out that the gift cards clearly state that they cannot be used to purchase other gifts.
    In any case, ranting here does no good since, as KP said, we are all fellow users. If you want to complain to Apple, use their feedback page.

  • I have a gift card and want to buy a song how do i do

    I have a gift card and I want to buy a song and pay with this card what do I do to pay for it

    On a computer, launch iTunes then select iTunes Store in the source list on the left.
    Then click Redeem under Quick Links on the right.
    Or iOS devices >  Redeem iTunes Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac

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