I have a HP Pavillion DV61355dx windows 7 home premium 64 bit sp1

Hi I have a HP Pavillion DV6-1355 dx windows 7 Home premium 64 bit and I have some major issues ,first when I bought this computer I turned it on it automatically connected and downloaded a whole bunch of stuff I am not even sure what all ,my P/N #VM222UA#ABA , S/N [Personal Information Removed] I dont even know what should and shouldnt be on here anymore . It has a sticker in keyboard area at bottom right corner and a windows 7 sticker says Intel Duo core and yet I get troubleshooters refering to Vista ,AMD ,and several other computers .In my device manager it has a bunch of stuff with little yellow gears .I feel it has down loaded my old computers which I dont have but 1 and my current ones which are all windows 7 64 bit . I was gong to scare my husband by starting his prinnter from mine wasnt even sure what I was doing but I do remeber it saying that I would have to be in control over the pcs I cant remember exactly and I also wanted to make sure updates were done because my husband never did them so I thought great they will get regular updates. At that time we had 3 windows xps 1 professional 64 bit,1 hp media center 2005 64 bit and a windows xp home edition 32 bit .I didnt know much about pcs then I sought help but never got it resolved we had a differnt router and i beleave sbc global at time when I did it that computer ended up dieing so I no longer have it but yet I see its hardware listed and I see the AMD listed and SIS and Matrix with dates going back to 2003 and this computer is a 2009 . What I need to know is how to get all the stuff off here that dont belong and the true specs for this notebook we have att now and a cisco E1000 router and I know some how that the stuff from the other computers are on here .Even when I go to the HP support page it will refer to older editions of windows troubleshooters it says under collection information that computer name is LAPTOP which i put down for the other windows 7 with a amd so I could identify the different windows 7 home premiums and I listed this dv6 as laptop .Windows version says 6.1 architecture says amd64. under publisher details it says package version 1.0 publisher Microsoft Windows,network adapter 1.0 Microsoft corporation. PLEASE HELP

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

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I have a HP Pavillion DV61355dx windows 7 home premium 64 bit sp1

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