I have a itunes gift card with an unreadable "scratch off" code. Does anyone know the email address I should send the front and back photo of the card to; so they can send me the code for the card?

I have an iTunes gift card with an unreadable "scratch off" code. I am unable to use the card? Any suggestions?

If you can't redeem your iTunes Gift Card or code.

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I am running ITunes V 10x. on Windows 7 and iTunes freezes when syncing any of my devices. Does anyone know the solution?

Problem happens when trying to sync or update any of my devices. iTunes just stays in the first step trying to backup the device (Ipod touch, iphone 3GS, iphone4, ipad and ipad2). I haven't been able to update iphones and ipads to latest OS due to this problem. Does anyoine knows what to do to fix this?

ok, then that means that something went weird when you imported the music. Try deleting and reimporting the tracks to your itunes library, if you cant get them to import correctly then something might be wrong with the CD or the CD drive.

HT5035 i have a itunes gift card how can i find the balance on my card?

i have a itunes gift card how can i find the balance on my card?

If the value of the card isn't printed on it and you don't have the purchase receipt, the only way to determine the value of the card is by redeeming it. If you have already redeemed it, then the card is now valueless. The credit balance is carried in your iTunes Store account and will be displayed in iTunes next to your Apple ID when you're signed into the iTunes Store, or on an iOS device at the bottom of the screen in the App Store or iTunes Store apps.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.

I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?

Hello,
I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?
Thanks,
Drew

Sorry, but you cannot use a UK iTunes card in any country other than the UK. Sell or give the card to someone in the UK and buy a French prepaid card.
Regards.

I have an itunes gift card which I cannot redeem. I enter the code correctly and am prompted to sign in over and over again. I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?

I have an itunes gift card which I cannot redeem. I enter the code correctly and am prompted to sign in over and over again. I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?

See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Good luck.

I don't have a itunes gift card, how can I add money to my itunes account?

I don't have a itunes gift card and stores are closed, how can I add money to my itunes account?

you just log into your account and look for the billing method section. you click there and put in your credit card number and stuff. its easy to do it from the itunes store

I have a iTunes gift card $20 I cannot read the code to use credit

I have a iTunes gift card $20. I can't read the code to use credit

If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I have an itunes gift card balance on my account however I want to use my credit card to pay for songs. It automatically uses my balance and doensn't give me the option of using my credit card. In detail how do I change it or must I use my balance first?

I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!

Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards.

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?

Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

Hi, in my case It did not use the balance first. I had balance but it used my credit card. Do I have to sign in Itunes first? Thanks.

HT5556 Hi there I have an iTunes gift card that won't work?

I have a iTunes gift card but seems it hasn't been activated so unable to redeem it?

Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)

I have an itunes gift card that does not work what should I do?

I have an itunes gift card that does not work what should I do?

Give me more details (but don't state the code).

HT3215 Does anyone know the best (or acceptable) outputs (v and mA) for AC-USB chargers? I have a few post-market choices, and I can't get the specs for the bona fide Apple $29 charger.

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I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

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You may be able to use other brands of external USB optical drive with your older intel-based iMac, as some of them function capably. A few should also be able to see system discs or other bootable utilities on DVD.
Hopefully this helps.
Good luck & happy computing!

I have a itunes gift card with an unreadable "scratch off" code. Does anyone know the email address I should send the front and back photo of the card to; so they can send me the code for the card?

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