I have a new iPad Air but I am not able to sync any non-iTunes purchased movies between my Mac and the iPad. My old iPad still syncs correctly.
I have tried all the advice from the forums such as editing the info in iTunes, adding playlist, changing the info categories, ensuring there is adequate iCloud backup space, but to no avail. I suspect the issue is with an iPad setting or with iCloud as this is only a problem for the new iPad and not the old one but cannot see where anything differs from the old iPad settings. Any dieas welcome.
gomozzie wrote:
Hi Demo, I am back, so here is my result.
On my PC I signed out of itunes and deleted the software and then downloaded again.
It appears, at this stage to be working OK. It has allowed me to do a restore and backup, fingers crossed xxx.
That is a very good sign.
The happy result is, I have not been arrested and my computer is intact, so far.......
Thanks for trying to help..
I'm happy to hear this news. Sorry that I couldn't help, but you are quite welcome anyway.
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Clear the cache and the cookies from sites that cause problems.
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