I have a trial version but purchased the disc and it won't let me use the serial number.

Help. Or a customer service number would be helpful!

Did you purchase the music through the iTunes Store?
The apps you have purchased can be downloaded for free from the App Store.
http://support.apple.com/kb/HT2519

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Trying to activate a trial version PSE12, inserted the serial number that was issued, but pop-up continues to ask for activation. What do I do?

Trial version PSE12 continually asks for serial number but does not complete the action when serial number is entered. Is there a work around?

Is the serial number being accepted as valid, and it seems to be working, but then later you get a popup asking for activation, again, or is the serial number not being accepted as valid, initially?
In other words is there a problem with the serial number or is there a problem with the licensing mechanism on the computer?

I have purchased Adobe Pro and it won't let me use it.

This method of providing support is worthless and a complete waste of time.

Just to be fair, I tried the Chat Function once more with Adobe when the system just now would not even let me use the free Adobe reader because the expired trial version shut me down from simply being able to read an emailed pdf file. This is what I get, the same message over and over, every 2-3 minutes.
There are currently no available agents to interact with you. Please try again later.
There are currently no available agents to interact with you. Please try again later.
There are currently no available agents to interact with you. Please try again later.
There are currently no available agents to interact with you. Please try again later.

I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no c

I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no customer support for this. I can't believe what a poor service company Adobe is!!

The problem was that you migrated CS6. Unfortunately, migration doesn't work because it doesn't move all the files.
First, you'll need to use the Adobe Cleaner Tool to remove the components that were installed:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Second, you should install a clean copy of CS6. Here is a link:
Other downloads

I bought lightroom and need to register my student id, how do i do that, the trial has run out, i have the product code but not the serial number?

i bought lightroom and need to register my student id, how do i do that, the trial has run out, i have the product code but not the serial number?

If you purchased a package then there should have been instructions in the box on how to submit your academic credentials. If you purchased online from Adobe then you should have received instructions in an e-mail. But here is a link that might help you. There is a link under Step 2 that will take you to a place where you can enter the information, I think.
Adobe - Adobe Education Store : Proof of Academic Indentification

I recently subscribed to PS CC and LR. But the LR on my system is a trial version which will soon require payment. Can you provide me with a serial number?

I recently subscribed to PS CC and LR. But the LR on my system is a trial version which will soon require payment. Can you provide me with a serial number?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I purchased Photoshop Element online 1/19/2015 and have AD015439775 number but not the serial number. How do I get the serial number, please?

I purchased Photoshop Element online 1/19/2015 and have AD015439775 number but not the serial number. How do I get the serial number, please?

Redemption Code Help
Mylenium

Have the original disc for Photoshop Elements #11 but lost the serial number. [was: Janakhi Singh]

Have the original disc for my Adobe Photoshop #11 but lost the serial number and urgently need same, in order to sign into my program account. Need some information?

Do you mean Photoshop Elements 11 or Photoshop CSx/11.x.x ?
How did you purchase “Photoshop #11”?
If you installed and registered your software at some point in the past, then your serial number should be online at www.adobe.com in the My Account area that lists registered products.
If you purchased your software from Adobe.com as a download then there may be an order receipt in your order history in my My Account area that could have your serial number.
If you purchased PS from a retail store then perhaps they have something that would help you.
Adobe is not in a position to give away software so merely asserting that you have a disc (which contains something that could also easily be downloaded for free) probably isn’t going to be enough. Do you have the box or the receipt?

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

I need to change my apple email but the only other email I have is my back up one and it won't let me use that

I need to change my apple email as it's my work one and that is finishing. But the only other email I have which I want to use is apparently my back up one and it won't let me use that. Any help greatly appreciated. Jez

Hi Jez224,
This article will tell you how to change the email address associated with your Apple ID -
Change your Apple ID
The following section is particularly important -
You can change your Apple ID to any address, except an address used by another Apple ID. You can change the address of any Apple ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
Thanks for using Apple Support Communities.
Best,
Brett L

I have an iPhone 5 and updated it to iOS7 but now I can't use iMessage or FaceTime as it says "waiting for activation" and won't let me use my phone number to do iMessage or FaceTime either

I have an iPhone 5 and updated it to iOS7 last night but now I can't use iMessage or FaceTime as it says "waiting for activation" As well as that, it won't let me use my phone number to do iMessage or FaceTime it will only let me use my apple ID which I don't want to do.

Thank you for replying. Yes I deleted the old email address..

Where can I purchase the serial number for Iworks, or purchase Pages for OSX 4.11? Thanks very much force for your help! Andrea

Hi,
Where can I purchase the serial number for Iworks, or purchase and download Pages for OSX 4.11?
Thanks so much in advance for your help!
Andrea

You can search Google, eBay, Amazon, and Craigslist to find an old version of iWork for a PPC Mac. Probably needs to be iWork 6 or earlier.

I lost my photoshop cs5 instaler but ihave the serial number, how ican instal the program again

I lost my photoshop cs5 instaler but ihave the serial number, how ican instal the program again

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Hello, I have an Ipod nano first generation, the serial number 5607NPTK2, it fits the replacement program

Hello, I have an iPod nano first generation, the serial number 5U607FNPTK2, it fits the replacement program?

If your country is not listed, online service is not available for your location.

When I opened my itunes it told me to download the latest version. I clicked "Ok", now I don't have itunes on my computer at all anymore, and it won't let me reinstall it. what happened?

When I opened my itunes, it told me to download the latest version, so I clicked "Ok". Now i don't have itunes on my computer at all anymore. And it won't let me re-install it. What happened???

I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.

I have a trial version but purchased the disc and it won't let me use the serial number.

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