I have already paid the licence and I still get the notice "We can't verify your subscription" whenever I open the program, and the expiration date is tomorrow. What should I do?
I have the following problem. Yesterday I paid the licence for Illustrator with my credit card and I correctly received in my e-mail, the payment confirmation. However, whenever I try to open the program I get the following message "We can't verify your subscription". You are offline or there's a problem with your invoicing account. Sign in to manage your account and verify invoicing data. If you have any further problem or question, contact the "Customer service". So, what should I do?
maca,
You may try to restart the Creative Cloud application by quitting and relaunching it.
Failing that you may try Creative Cloud support (all Creative Cloud customer service issues),
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
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