I have an iPod 4G, but I can't update to iOS 5. When I click on 'update' in iTunes it says 'The iPod server cannot be contacted' I have tried everything, even re-installing iTunes. Plus I cant update on the iPod alone. How can I update to iOS 5?

I have an iPod 4G, however I cannot update using iTunes. It says 'The iPod software update server could not be contacted. Make sure your network settings are correct and your connection is active.' I have checked my connections, they're fine. My apps won't update because it require iOS 5, it's currently 4.3.5. Also, I cannot update using my iPod only. What to do to update iPod?

Have you looked here:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

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I have tried everything, even erasing content on mI have tried everything, evey iPad and I am still being asked to put in credit card information to download free apps and update apps that I already have. Someone please help me!!!! This started 3 days ago

I have tried everything, even erasing content on my iPad but I am still being asked to submit credit card information for free apps. I am also being asked the same thing to update apps which I already have. Someone please help!!!!

See the following:
http://support.apple.com/kb/HT2534

I have internet connection but my incoming email does not appear. When I try to access new email it says, " connection to server has failed" Help

I have internet connection but myh incoming email does not appear. When I try to access new emails it says, "connection to server has failed". Help

What did your email provider say about it when you contacted them?

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I have just bought a MacBook but can't seem to sync my Contacts or Calendar to the Address Book or iCal via iTunes, I have tried everything including watching support videos and putting this into a search engine. Even icloud doesn't seem to be doing it.

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Ive had an itunes account for a while but recently we purchased a new computer an when i sign in to my itunes account i cant find my library with all of the music i purchased before.

ive had anitunes account with a fully stocked library for a while but recently we purchased a new pc an now when i sign into itunes i cannot find my library...what can i do?

in the quick links part of the itunes store

Please help me! I forgot my password and I tried the primary computer but its not working, I have tried everything even try to write in every possible combination which i failed

Please I'm desperate!

You'll have to connect the iPod to iTunes and restore it to factory settings.
B-rock

HT4623 I having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I cannot update through my iphone & through itunes. Each time I tried a message appeared saying iphone software server cannot be contacted. Please, help

I am having difficulty in updating my iphone 3GS software from version 4.1 to version 5.1. I tried using my phone but cannot find the update software button even when I have gone through the right process by tapping SETTING, then GENERAL, yet could not find Update Software button. I mean the update Software button is not seen there.
I tried using itunes, yet no way. Each time I connect my iphone to my laptop itunes software comes up automatically and alerts me that a newer version of software for my iphone is available, It usually gives me the option of Download & Install or Download Only. Whichever of the option I click a message will always appear telling me that the iphone update server could not be contacted, then asking me to make sure that my network settings are correct and active or try again latter. Sometimes, when click on the Update button on my itune software. It will display an error has occured.
I have even tried to Restore iphone from itunes, yet the problem keep repeating itself.
Can anyone help me?

Dear Tim,
I saw your message. Below are the problems:
Whenever I connect my iphone 3GS to my PC through a USB. My itunes software comes up automatically.
1. After that a message appears from the itunes that states that 'itunes could not connect to the itunes store, an unknown error cccured (306).
2. After the above, an alert message comes up which states that A new iphone software version 5.1 is availlable for my iphone. It then states would you like to download it and update your iphone now? With the options buttons as Cancel or Download and Update or Download Only. Whenever I clicked on Download and Update or Download Only, the next message that comes up is that The iphone Software Update Server Could not be Contacted and suggest make sure your network setting are correct and active or try again later.
The above is the challenges I am facing now.

On new Windows 7 laptop, copied my old profile from my old Windows Vista laptop, including saved password, but on new laptop, nothing happens at all when I click Remember for a new password. The password toolbar does not even close

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Hi, no passwords showed up in Tools, and I did copy both files.
However, I recopied these and this now seems to have corrected the issue (not sure why but I guess it must have been my mistake).
Cheers

I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes

I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.

I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??

I locked my Ipod 1st generation in zombie farm went to the toilet came back tried to unlock it but i cant screen was blank i have tried everything please help

i locked my Ipod 1st generation in zombie farm went to the toilet came back tried to unlock it but i cant screen was blank i have tried everything please help

If you have tried everything, then by definition, there is nothing else to try.
Perhaps if you explained what you tried someone can help.
If you have actually tried everything, then there is nothing anyone can do to help.
Did you try reset?
iPod touch User Guide (For iOS 4.3 Software)

Have tried everything in forum and cant burn cds or import them. itunes says to reinstall but doesn't fix problem.

Hi. I have had a message each time I open Itunes. It has varied but includes the following:
Itunes was not properly installed. If you wish to import or burn cds you must reinstall itunes.
Itunes helper not installed correctly - Error 7
Itunes is not the primary __ for CDs/DVDs. Please reinstall itunes
THE REGISTRY SETTINGS USED BY THE ITUNES DRIVERS FOR IMPORTING AND BURNING CD'S AND DVD'S ARE MISSING. THIS CAN HAPPEN AS A RESULT OF INSTALLING OTHER CD BURNING SOFTWARE. RE-INSTALL ITUNES -
I went through tons of steps that I found online including all of the steps to Fix Gear Drivers. I did the registery steps, I updated my CD & DVD drivers, I uninstalled and reinstalled Itunes, Bonjour, Quicktime and all else in the long list.
Nothing has helped. What else can be done? The message has changed as I have done all of the self-fix steps but it won't let me burn disks still and still get errors.
Help would be greatly appreciated! Thanks,
FYI, the step that has me add back Upperfilters causes Itunes to no longer recognize the drives so I can't do this step. I have tried everything listed.
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard h8-1160t
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E9BA500CDAF478
Current user is not an administrator.
The current local date and time is 2013-10-05 17:22:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 545
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 482790cb0bb19071c82ab3a83d9cb983
iPodService 11.1.1.11 (x64) is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
I've tried the repair step using Add or Remove Programs too and no help.
Message was edited by: Sherry1411

I cross posted also but this forum looks better.
I've had the same problem. I notice that my Superdrive justs looks at the disc for a bit and then spits it out.
When I boot from my clone of my 10.4.10 setup, I can mount and burn a CD-R in iTunes, although the names of the tracks and disc are screwed up (while the actual data is correct).
But in 10.4.11 and Leopard (also testing that on an external drive) the blank disc won't mount at all.

TS1538 I have tried everything but I can't connect my iphone to my laptop. It says that apple mobile device failed to be installed. I have read everything on the internet and did everything but still am facing the same problem. Can you please help me.

I have tried everything but I can't connect my iphone to my laptop. It says that apple mobile device failed to be installed. I have read everything on the internet and did everything but still am facing the same problem. Can you please help me.

Again without stating the trouble shooting steps you have taken, its hard to direct you with any information.
Try a different port on the computer.
Does the iphone beep when u plug it up. ?
Plug iphone into computer and give it 3 to 4 minutes to see if it connects and is running slow.,
Delete the apple mobile device from your computer.
Upgrade itunes to newest version.
Is you USB cord defective ?
Any USB 3.0 on your system ? .
Delete or Disable any antivirus program on your computer ?
I will tell u the problem is your computer not the phone.
We could do this for hours.

I recently got an Ipod touch model A1213 and I cannot figure out how to get apps on it. I have tried everything and when I try to update software, it says Im already up to date, but my software version is only 1.1.5. How do i fix it?

I recent recieved and Ipod touch model A1213 and i cannot figure out how to get apps on it. I have tried everything i can think of and when i try to update my ipod software it tells me that its already up to date. even though its only 1.1.5. How do i fix it?

You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

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I cannot open itunes on my windows (older verson of windows) It keeps saying short cut has change or moved and no longer working properly. I have tried to do a repair on the file but the computer wont let me. I have tried reinstalling itunes but still not working. Is there anything you can sugguest please as I need my itunes.I have looked through the support questions and have tried everything. I have on Bonjour on my computer. Thanks heaps.

See Troubleshooting issues with iTunes for Windows updates for a complete set of iTunes rebuild steps.
tt2

I have tried everything, but still I can't locate the photos tab in iTunes...I have tried changing the resolution, started iTunes after connecting with the ipad2, nothing seems to work! please advise!

I have tried everything, but still I can't locate the photos tab in iTunes...I have tried changing the resolution, started iTunes after connecting with the ipad2, nothing seems to work! please advise!
I am also providing you with a screenshot of what appears! I need photos on my iPad2
Message was edited by: angana

You don't see it on the left-hand side of iTunes - you need to connect and select the iPad on the left-hand side, and then one of the tabs on the right-hand side that you use to select which content to sync to the iPad should be Photos : http://support.apple.com/kb/HT4236
You will need to select and sync all the photos that you want on the iPad together in one go as only the most recent sync remains on the iPad, not including photos in a subsequent sync is how you delete them from it.

I have an iPod 4G, but I can't update to iOS 5. When I click on 'update' in iTunes it says 'The iPod server cannot be contacted' I have tried everything, even re-installing iTunes. Plus I cant update on the iPod alone. How can I update to iOS 5?

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