I Have apple care warranty and the front and back screen of my iphone 4s is cracked badly, can i get a new phone or my screen fixed?
please help my friend threw my phone at me and I wasn't ready and now it is cracked to the point I can barely see
With apple care you get 2 accidental damage replacements but will need to pay $79 to fix it.
This should your best solution
Similar Messages
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I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?
I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.
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I recently changed my email address (id) & password yet when I go into iTunes or to purchase Apps my old id comes up and advises my id or password is incorrect. How can I get my new id/password to operate these sites?
the appleID is the connection between the device and icloud and what apps and media itunes store see that you own
if you change appleID you start from scratch
settings->store->appleID is where you remove what appleID your ios device see as yours -
I have a problem with my lock button, can I get a new phone sent to me?
My iPhones lock screen doesn't work that well. And it's starting to make me mad. I've only had the phone for like 5 months or so. And I was wondering if I could get a new phone sent to me.? Is that possible with apple?
Probably something specific to do with the construction of your home.
In the US, you can get a micro-cell from AT&T. It connects to your broadband Internet connection and provides a 3G cellular signal inside your home. You may want to see if O2 offers such a beast. -
If my phone is only 2 months old (but second hand so dorm know how old infact), and I dropped it from 90cm....will I have to pay to get it fixed or will apple give me a brand new phone?
You show an iPhone 4 in your profile. If this is the case, the out of warranty replacement cost at the Apple store for the iPhone 4 is $149US. You would need to check your location for comparable cost.
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Who can help me, to add my Ipad to Deviecs in Find My Phone. I was usually using my Ipad sign in iTunes for download music, but haven't signed in iCloud yet. Now my I Ipad stolen, how can I use Find My Phone?
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.
If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can) -
I need to reset my iphone (G3) to factory default settings. but the computer I have to work with at the moment is a G4 and says I have the latest itunes software for this computer... But to reset my iPhone, I need vs.10.1.
How can I do it then?Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
I am somewhat new to apple products. I am from the U.S. and currently studying in the Czech Republic.
I have an itouch with an apple ID, but lately I can't get it to charge or work. After pluggin the usb recharge cable to the computer at my universities facility, it gives a black page with a picture of the cable and the arrow pointing to itunes logo. The school's computer labs don't have i tunes or anything like that.
I also just got an iphone 4S and have been trying to set up and i can't seem to complete the process for the itunes so i can install the apps i had in the itouch and also to get new apps. It stops me and says to contact the itunes for support right after the input of address and phone number information, etc...
The purchase was made in the czech republic from a vodafone store, but if i remember right i configured it to US settings so I don't have to deal so much with everything showing up in Czech.
I tried getting help by going to the support, but after putting in my name, email, phone number for scheduling a call with them it rejects the phone number because i am putting in my czech phone number. Putting in my previous US number would be useless because I am not in the US and that number is probably inactive.
I would to get some English speaking support while being here in the czech republic.
Any advice?
-peteMD-If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
Occam's razor? -
HT1766 I broke my phone and I just got it 3 weeks ago can I get a new phone with no charge?
Please help
Not unless you have AppleCare+.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
My iphone6 screen is cracked. Can I get a refurbished phone with my 1 year warranty?
My iphone6 screen is all cracked.
It fell off from my jacket cause its big.
Can I get a refurbished one with my 1 year warranty?
What do i need to bring?
I bought it from NY 4 months ago, unlocked iphone 6.ManSinha wrote:
Bring it to an Apple store with your purchase receipts or other proof of ownership
http://www.apple.com/support/iphone/repair/screen-damage/
(975)
You don't need receipts or proof of ownership, as the warranty is on the phone, not the owner, and stays with the phone if it is sold or transferred (unless it has been reported stolen). Apple can check the warranty status from the serial number alone. As can you: Apple - Support - Check Your Service and Support Coverage.
Warranty is not at issue, however, as accidental damage is not covered by the warranty, as Tim mentioned. -
I plugged my iphone 4 in this morning, at the time it had a 20% battery. In the last four hours the phone has begun to overheat and the battery appears to be between 2-3% charged, keeping in mind it has been plugged in four hours. I unplugged the phone, let it rest for 10 min it was still warm. I turned it off and it didn't cool down much in the 10 min it was off. Turned it back on, plugged it in and still nothing has changed. I have turned off all running apps through settings. What can I do to save my phone?
Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal. -
In attempting to access Lion "help" I receive a message that I am not connected to the intenet. I am connected to the internet using iPhone 4 tethering. Can anyone help me access Lion help?
Check your network settings, in particular the advanced setting "DNS Server". If it is by chance 127.0.0.1, make sure to change is and use a know DNS Server (from Google for example, or your own Router local address).
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Do we have apple care in the philippines?
i was just wondering if we have apple care here in the philippines and where is it located?
Have you bothered to check the Apple website for the Phillippines?
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I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.
I have a MacBook OSX 10.5.8 and a Time Capsule 500GB since July 2008. My problem is (for the 4th time in 4 yrs) the backup gets stuck in "preparing" indefinitely (hours). In the past, wile still under apple care warranty, tech support had me redo backup (loosing previous backups). Now I'm out of warranty and still having this problem. Any help is greatly appreciated.
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My iphone hangs any time.I see a call coming but i cannot attend. My call drops anytime and i cant even end the call.The settings page doesnt respond many times.I have given the phone to Apple care , they update the software and return it back to me.IT WORKS FINE FOR 3-4 DAYS AGAIN THE SAME. Its under warranty and i am disappointed with the Apple product and service
If you used your backup to restore the data after it got returned, set it up as new device and don't use the backup data afterwards. It seems that some data inside the backup are corrupt. Follow this article and set up the account info and other setting manually after that:
Use iTunes to restore your iOS device to factory settings - Apple Support
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