I have changed the email address related to my Apple ID.However the old email address has stayed on my old Ipad and I cloud.How do I change this as I can't remember the password.
Can anyone help with this please ?
When I try to retive the password using the old email address I don't get an email....
thanks
Hey lotuselise1968,
Thanks for the question. The following resource may help to resolve your issue:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
- If you're still signed in with your previous Apple ID:
1. Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
2. Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Thanks,
Matt M.
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