I have downloaded a song but it only plays the first 15 seconds... help?

I have downloaded a song but it only plays the first 15 seconds. My internet connection was fine so the download completed. I followed advice and checked 'Get Info' on the song- the start and finish times are correct. What is the problem? Where can I get a refund?
Thanks

Update your iTunes to the latest 10.6.3 and see if it rectifies the issue.

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TS1717 I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1725 I downloaded a song and it only plays the first 2 seconds.

s

Hello, Malc15.
You can delete the song in iTunes and download it again for free if purchased from iTunes. The instructions for this are below.
To delete an item from your library:
Click the item to select it, and press the Delete key.
Click Remove.
Do one of the following:
To remove the item only from your iTunes library, click Keep File.
To delete the item from your computer, click Move to Recycle Bin. The item is deleted the next time you empty the Recycle Bin.
To download past purchases from iTunes:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Jason H.

HT1725 Hi, I'm pretty new to itunes. I bought a song and it downloaded, but will only play the first 3 seconds? Any idea how I get it to play the rest of the tune?

Hi, I'm pretty new to itunes. I bought a song and it downloaded, but will only play the first 3 seconds? Any idea how I get it to play the rest of the tune?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT3204 i bought and downloaded a song from itunes store and it said it was complete but will only play the first 14 seconds of the song then it cuts off. what should i do to retrieve the rest of the song?

I bought a song from the itunes store and downloaded it and it said download was complete but when i go to play the song it will only play the first 14seconds of it then it cuts off. what should I do to retrieve the rest of the song?

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

A song I bought only plays the first few seconds....

I bought an album & one of the songs only plays the first few seconds, backs up, & repeats that part over & over. I show no available downloads. This is very annoying when trying to enjoy an entire album that I love. Please help.

Update your iTunes to the latest 10.6.3 and see if it rectifies the issue.

I have over 600 songs, but will only sync 200 to ipod please help

I have over 600 songs, but will only sync 200 to ipod please help

Hey jt14,
Thanks for the question. I found an article that goes over several reasons why your songs in iTunes might not be copying to your iPod:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
If none of those solutions apply, I would run through the recommended syncing steps outlined in the following article, and check and see if you're following the manual or automatic syncing process:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

TS1424 I have downloaded a song and it will only play the first 18 seconds and starts again?

I downloaded Clique by Kanye West on itunes and it all appered normal until you try to play the song either on my computer or iphone it plays the first 18 seconds and then goes to the next song even though it says the song is 4:52 any ideas how to fix this?

Depending upon what country that you are in (music can't be re-downloaded in all countries) have you tried deleting it from your iTunes library and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? Re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

Why is my RAM preview only playing the first 7 seconds of my video?

When I try to RAM preview my animation so that I can hear audio it only displays the first 7 seconds and then repeats. The entire clip is 35 seconds long.
Help please!

See this:
http://forums.adobe.com/message/1916125
"FAQ: Why does RAM preview only play part of my composition?"

My CDs load into itunes but only play the first few second of each song.

When I try to play CDs from itunes only the first few seconds play. I can play CDs from windows media player. At one time I was able to play CDs from itunes.

This might be better answered over in the Importing & Burning in iTunes for Windows forums.
http://discussions.apple.com/thread.jspa?messageID=1430761&#1430761
Run the iTunes Help menu > Run CD Diagnostics... command and post the results there.

ITunes is only playing the first few seconds of each song

Hi,
I've searched high and low and cannot seem to find a resolution to my problem. When I'm listening to many of the songs in my library, iTunes will just stop playing and move to the next song after about 10-15 seconds. If I slide the progress bar at the top, the song plays from that point on for a few more seconds and skips. It seems that many people have had this trouble throughout the last few years, but in each of the instances where I've found someone talking about it, there is never a solution. The discussion just goes cold. I've tried checking the start/stop boxes for an affected song, but they won't stay checked. Any help would be greatly appreciated!
Thanks

Yes this seems to have cropped up a few times recently without a definite solution.
Assuming that the files play Ok in another player and you have checked that the start stop boxes look OK in get Info, here a couple of things you could try.
Rebuild your library:
http://support.apple.com/kb/HT1451
I would modify the method as follows, drag iTunes Library.itl to the desktop as well as iTunes Library.xml. Then you can put it back if this doesn't work.
Then try deleting your preference files, this causes iTunes to create new ones with default values so any custom preferences are lost.
First make hidden files visible in Folder Options>>View
Delete iTunesPrefs.xml in:
C:\Users\username\AppData\Local\Apple Computer\iTunes
And
C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Message was edited by: polydorus

Bought 2 Cd's on iTunes and it only plays the first 30 seconds of some songs on the album when listed as longer. How can I fix this?

I bought a few CD's from the iTunes store, Incubus Morning View and Make Yourself. Half of the songs on there play for the full length and the other half only play for about 30 seconds when listed as the full song. Is there anyway to fix this or re-download the songs?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support. Do this also if the iTunes LP package itself won't work properly.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

XMMS only plays the first few seconds of each... [solved]

Hi
I have no clue where to start looking:
I have XMMS running and installed the xmms-cdparanoia package.
From within xmms, I can browse to /mnt/cd, where the content of my audio cd is displayed (nothing in /media or anywhere else). I add all the files to the play list, but when I try to play them from there, only a few seconds (1 to 6, depending on the track) gets played.
If I try to play the same track several times in succession, the part that get played is always the same length. If I try another track and come back to the previous one, it still gets played for the same length of time as before....
I can play mp3 from thye same drive, or saved to the hard drive without any problem.
Anyone got an idea of where I should start looking? A Wiki search didn't throw anything (that I could see), same for the forum....
Thx
Damien

jaboua wrote:Do you have more CD drives? The CD drive might be broken... Also, have you tried other CD players than XMMS? Does it happen with all CDs or can it be that you're using a scratched CD? And is it a MP3 CD, since audio CDs aren't mounted...
There is a CD drive and a DVD drive in that puter, though I can only plug one of them at a time. I get the same thing with both. Tried several CDs. They were all commercial audio CDs (ie, not copies), with no DRM. There are no visible scratch on them.
Also, the fact that I get the same issue in Xubuntu, seems to exonerate Xmms....
The fact that I can find the content of the CDs in /mnt/cd has more to do with the fact that this is where my fstab sets it to be (if I understand that process properly:
/dev/cdroms/cdrom0 /mnt/cd iso9660 ro,user,noauto,unhide 0 0
/dev/cdroms/cdrom0 /mnt/dvd udf ro,user,noauto,unhide 0 0
/dev/floppy/0 /mnt/fl vfat user,noauto 0 0
/dev/sda /mnt/usb vfat noauto,user 0 0
/dev/sda1 /mnt/usb vfat noauto,user,umask=0000 0 0
/dev/hdc /mnt/cd iso9660 ro,user,noauto,unhide 0 0
/dev/hdc /mnt/dvd udf ro,user,noauto,unhide 0 0
Global Havok wrote:I'm probably way off, but did you make sure DMA is enabled?
Noob here, so not 100% certain, but isn't DMA (that's the Direct Memory Access, that you are reffering to, right?) ennabled by default in the Arch stock kernel? If not, how is it ennabled?
Damien

My brand new 4th gen iPod only plays the first few seconds of my songs.

I have restored to factory settings 3xs and have updated iTunes. What can I do?

I've been having this same problem since I installed version 8.1 of iTunes. I have tried EVERYTHING to no avail, oh wait, things got worse. At first it was only songs I had downloaded since installing version 8 but now songs I rip from my CDs are skipping as well.
The only songs I have on my iPod are from iTunes or my own CDs.
I've tried the 5Rs more times than I can count now, I've uninstalled and reinstalled iTunes and Quicktime multiple times, I've recreated my iTunes library multiple times, I've tried setting Gapless to yes for all songs, I've tried setting Gapless to no for all songs, nothing worked.
I was beginning to think it was my iPod's hard drive but it's not. I have an older version of iTunes on my laptop (8.0.2.20) so I loaded the same songs that were skipping when sync'd from ver 8.1. They don't skip when sync'd from the older version of iTunes.
Either something is wrong w/ 8.1.1.10 and my 5g iPod and 2g Nano or something happened during the install and I haven't been able to completely wipe iTunes and Quicktime before reinstalling them.
ps: I forgot to add that the songs play fine in iTunes and when I play them from the iPod through iTunes.
Message was edited by: sygram

HT1725 I have two songs Free and Keep Me In Mind and they play the first 8 seconds and then go to the next song. I can't download them again. What do I do?

I have purchased songs and they only play the first 8 seconds and go to the next song. I can't download it again, Itunes won't let me. How do I get the songs?

Try clicking on the Windows menu item then select downloads.

I have downloaded a song but it only plays the first 15 seconds... help?

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