I have downloaded two movies to my iTunes account but when I go to watch them it says that I'm not authorized
I Have downloaded 2 movies to my iPad on an iTunes account but when I go to watch it, it says I'm not authorized.
I have read about some cases where movies rented or purchased on one device will not play on another device. Seems to happen mostly with Apple TV and iPads. One way some have worked around it is to cable from the downloaded device to a TV or Apple TV.
Were these movies purchased or rented from iTunes? Not sure, but that almost sounds like a iTunes Password problem. Maybe try checking that you're signed in as the same account that purchased the movies.
Similar Messages
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Firstly why is it so difficult to find answers to problems?!?!?!?!?!!?!?!?!?!?
Secondly
I have purchased and downloaded a movie but when I try to view it on my PC or my Apple TV it says that I haven't purchased anything, yet when I go into my iTunes account I can see my purchase.
Frustrating or what?!?!?!?!?!?!!?!?!?Details, please. Purchased from where, the iTunes Store? If so, does the movie appear in iTunes, and if it does what happens when you select the movie and click Play?
It's really difficult to offer advice with so little information to go on, so please post back and give us the complete situation. We can then probably come up with suggestions.
Regards. -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
Help ,I can't get my phone to be recognized by I tunes,I have downloaded the 64 bit version ,but when I plug my I phone in it says to remove this version and install the 64 bit version ,ahhh it is the 64 bit version ,I am running windows 7
did you get this sorted I have this problem also
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HT1386 I have downloaded a video,to my iTunes account but can't get it to sync to my iPad.
I have downloaded a video,to my iTunes account but can't get it to sync to my iPad.
Contact iTunes.
Apple - Support - iTunes Store - Contact Us -
I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
I have a credit card on my itunes account but when i try to remove it it wont work
I have a credit card on my itunes account but when i try to remove it it wont work
You can only remove a credit card if you are on the computer. If you are trying to remove it via a device like a iPod you will not be able to do it. However if you are on the computer you click on sign in in the upper right hand corner of iTunes, then view account then edit payment information. Once you get there click none.
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I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??
Authorize the coumputer. Go to store in the top of the screen and authorize it.
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Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it. -
My husband has an SD card he uses for his trail camera. We put it in our mac book pro and can look at the pictures but when I go to move them to the trash it tells me that the files can't be moved to the trash because they cant be deleted. I have Nikon camera software on my mac and it pics up and asks if you want to import the pics and if you want them deleted from the devices afterwards. I tried that but I get a message afterwards that says that some files were not able to be deleted. When I go to check, none of them were deleted. How can I clean of the SD Card? I do have a camera I could stick it in, it would just be nice to know how to do it from my mac. Also, the files are jpg. if that matters.
AFAIK cameras offer their own built-in format utility for inserted SD cards. You should use that. Otherwise, refer to the manual that came with your camera to determine precisely how your SD cards need to be formatted to work properly. Personally, I'd suggest Partition Scheme: MBR, and Filesystem: FAT32.
Try to limit the number of formats you perform on the SD cards, though, as you're reducing their lifespan. I believe formatting causes re-writes to a portion of the SD card that has fewer read/write cycles than the rest of the card as a whole. -
I've recived two iTunes gift cards for the holidays from a family friend in the mail.
When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
can you please help me out asap?
thank tou
Laura.Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W. -
I have been using the computer for a while and previously successfully sycned. Now when I try to sync it says "This computer is no longer authorized for apps that are installed on the iPhone"my name". Would you like to authorize this computer for items purchased from the iTunes Store? It also shows an old email address that I no longer have access to. When I put in the correct email and password, it says computer is already authorized.
Can anyone help?
ThanksAbout iTunes Store authorization and deauthorization
Frequently Asked Questions About Apple ID -
I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
I have an ipad2. PLEASE can anyone tell me if I can watch a movie purchased from iTunes without wifi (after I have downloaded the movie and hit play while connected). My husband is going for chemotherapy and the hospital does not have wifi.
Yes, if the movie has been downloaded to the iPad, then you can watch it without Wi-Fi.
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I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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