I have dropped my IPAD and cracked the front glass. Can this be repaired?, I have dropped my IPAD and cracked the front glass. Can this be repaired?

I have dropped my IPad and cracked the front screen, can this be repaired Or does the whole unit need to be replaced?

The iPad is basically a sealed unit so Apple will replace the device - and it's not cheap. The US prices are (from here) :
iPad Wi-Fi
iPad 2 Wi-Fi
Out-of-Warranty Service Fee
16GB
$269
32GB
$299
64GB
$349
iPad Wi-Fi + 3G
iPad 2 Wi-Fi + 3G
Out-of-Warranty Service Fee
16GB
$319
32GB
$369
64GB
$419

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Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

bluztoo wrote:
Haven't really used any of them including VLC - actually use netflix on the ipad more than anything. I was able to drop an mp4 into imovie on my ipad and see it there. This was something I had shot as avhcd and converted with turbo.264. Played fine. Probably not what you want for a movie player though.
Well, turbo.264 is indeed very nice to have - even for converting full-sized movies. (Nevertheless, TechRadar's latest roundup (see http://www.techradar.com/news/software/applications/6-of-the-best-video-converte rs-for-mac-1074303 ; also linked from another roundup at http://www.iphonelife.com/blog/87/benchmark-excellent-multimedia-converter-handb rake-vs-commercial-apps ) has shown it's still worse than HandBrake in most respects.)
All H.264 files (assuming they are H.264 level 4.1 or lower) are compatible with the built-in Videos app.
bluztoo wrote:
Those of you who use other players, what do you reccomend? Just curious.
It entirely depends on your needs. The top players (AVPlayerHD / ProPlayer, It's Playing, GoodPlayer) all have different strengths and weaknesses. I myself use It's Playing the most as I convert everything into MP4 and simply love the DSP's (brightness / volume / saturation boosting). (Its software decoders are definitely worse than those of AVPlayerHD / ProPlayer; however, MP4's are played back from hardware.)

So I have an iPad 2 for two years. Has never been dropped or in water or damaged in any way....now the volume is distorted and I get booted off the web all the time. Plus it shows and no service in top left corner. Any one have these issues?

So I got is iPad as a gift and the same issues I had with my iPhone 4S is also happening with my iPad. Will Apple cover the problem as it lies within there updates or something. All I know I have taken perfect care of both products and volume is distorted. Can't listen to music, I get booted off the web all the time, I can't even chat with Apple icare it won't work and no service shows on top left corner. What is wrong with Apple products? I'm thinking it's time to switch! I've had to change my iPhone twice now......first time for mic not working and then camera shutter kept sticking. Same on my iPad........ I don't want to pay to get this fixed as it's not my fault this is happening...... It's software apparently?

This really is starting to feel like a hardware issue than a software one.
Especially if hearing noises when you connecting up your iPad for charging.
Something happened to your iPad that has nothing to do with a software update.
This is why I recommend that
I can't help you any farther.
It sounds as if you really need to take this iPad in for a repair.
Since you are reluctant to do this, there is nothing more I can suggest to you.
Good Luck on whatever you decide to do.

I had my ipad on the couch and now it has a crack in the glass. Neither my wife or i dropped it???, i had my ipad on the couch and now it has a crack in the glass. Neither my wife or i dropped it???

Hi,
Ive just found my ipad (4th Gen) has a crack across the top area (approx 5m long around the front facing camera). Im assuming apple will not fix it as they would call it "accidental damage"; despite neither my wife or I dropping it, etc. Is it worth getting reparied - ie apart from for a cosmetic reason?
Regards,
Scott

If the crack doesn't go over the display or camera it's probably safer to leave it alone. Try a screen protector to see if it makes the crack less noticeable.

I've read similar questions and answers, but I am still terrified to upgrade from leopard to snow leopard. The only reason I want to is because I received an iPad which requires an updated system. I have an external hard drive. I have the disks to upgrade

I've read similar questions and have studied the answers, but I am still terrified to upgrade from leopard to snow leopard on my macbook pro. The only reason for doing it is in order to sync my macbook pro with my iPad. I do have an external drive which automatically backs up every hour. BUT.......I am techno-ignorant as well as techno-paranoid. I have the disks to update to snow leopard but knowing doing so may likely change/alter/lose/obliterate my current set-up, it actually makes me feel sick to think of it.
Years ago when updating via Apple Protection Plan tech support, my screen actually went blank, everything gone! The tech told me not to worry, that "we" would be able to restore things, but several hours later I was still looking at a primitive looking screen that wasn't anything like what I had before. His language was too technical, in that there was an assumption I understood things I had zero understanding of. Example: partition my external drive.
Anyway, living hundreds of miles from an Apple service provider, and no Apple techs in my community, I had to wait for a trip to an Apple Store where one of the wonderful guys at the genius bar spent a ton of time getting things back to normal and actually explaining it enough that I had a vague understanding.
So now I am in the predicament again and won't know what to do after installing the new disks and finding a likely mess or absence of documents etc. on my computer. I don't know how to access the external drive, and even if I did I wouldn't know how to move stuff from that to my computer.
Anyone have any suggestions?

I'm in the same boat as you, I've used Mac's since day one and neglected my Windows education and now it has come to haunt me as I have to learn it like a school kid.
Nearly 99% of all businesses and nearly 95% of everyone use Windows, Steve Jobs declared "The desktop wars are over, Microsoft won" a long time ago.
By 2015 tablets are going to be selling to consumers more than traditional computers, your living proof, you got a iPad.
Apple has already discontinued the Xserver, the Xraid, the MacBooks and the 17" Macbook Pro.
Apple has introduced BootCamp in OS X 10.6 and up, this allows a partition and drivers so one can install Windows on a Mac.
https://www.apple.com/support/bootcamp/
Why do you think they named it "BootCamp"
You can't run a older OS X version longterm like you have with 10.5 anymore, Mac's are being targeted for attacks and older OS X versions are dropped for security updates.
In fact your Mac might still be part of the 750,000 Mac strong Flashback botnet or infected.
https://en.wikipedia.org/wiki/Trojan_BackDoor.Flashback
http://arstechnica.com/apple/2012/04/how-to-check-forand-get-rid-ofa-mac-flashba ck-infection/
See here, Apple has no security updates for 10.5 users and soon 10.6 is going to be ignored next.
https://support.apple.com/kb/ht1222
1-1.5 years is the OS X upgrade cycle. Change everytime like it or not.
So I'm thinking about your long term future and how you obviously don't like change, need local assistance like it appears you first claimed.
So buy a new Mac and upgrade your OS X version whenever Apple shows it in AppStore.
When your machine can no longer upgrade to the newest OS X version, then you've got about another 2 more years of security updates before you have to buy a new machine or risk running a insecure one.
Learn here how to go about fixing your own machine and creating backups/bootable clones this way your not having to drive several hundred miles for a software or boot drive repair. Simply reverse clone your troubles away.
Most commonly used backup methods
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents
I'm of the maturity and experience that I know a Mac isn't always the best solution for everyone and even Apple doesn't provide the proper hardware, support or features for everyone. Why only store locations in high traffic ritzy areas?
Our SteveJobs fan here is under 18 years old with good eyes, he's not older like we are with bad or failing eyesight.
The new Mac's have hard to see glossy screens and the type/UI can't be scaled up easily to accomadate our older eyes, however a Windows 7 machine does allow up to 150% scale of the UI, type etc., and also there are anti-glare screen PC's and just about no more anti-glare screen Mac's.
I wrote this User tip in case you have trouble seeing the screen, at least you can scale the web browsing up
Web browsing for hard of seeing users
Apple might still be selling the anti-glare 15" non-retina on their online store, it's the "high resolution/anti-glare model"
But I can get a 17" 1080i HD anti-glare Windows 7 laptop at Sager for a lot more performance and screen size for the price than a Mac.
https://www.sagernotebook.com/index.php?page=category_browse&selected_cat=2
Screen size is important as the UI and text can be scaled up for easier reading.
Of course you do now have the option of having Windows pre-installed alongside OS X to begin your transition to the dark side.
Just call and they will accomondate, hold the option/alt key at boot time to swtich operating systems.
http://www.macmall.com/
Windows 7 looks just as good as OS X, the secret is having a good monitor with most PC's come with don't.
Good Luck and I hope I've given you a lot to think about.

How do I know if I have an extended warranty? I purchased Now 9, 2011 almost 2 years. I dropped it this morning and broke the screen. I want to replace it, do I still get a new one?

how do I know if I have an extended warranty? I purchased Now 9, 2011 almost 2 years. I dropped it this morning and broke the screen. I want to replace it, do I still get a new one?

hudsonclub wrote:
how do I know if I have an extended warranty?
Enter your iPad's serial number in the following page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Your warranty and service options will appear. If you purchased AppleCare+ (AppleCare Plus) you may be in luck.
If you do not know its serial number you can find it stored in your last iTunes backup:
Open iTunes on the computer you used to sync the iPad and select Preferences…from the iTunes menu. (In Windows, choose Edit > Preferences.)
Select the Devices pane. Position the cursor over any of its backups. The iPad's serial number will appear in a popup window.
For a screenshot read: iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Scroll down to:
Additional Information >
Getting the information from your computer >
If you have access to your computer, but not your device

How can I reset my IPAD 2 to resolve the fact that Apple will not let me use the APPLE ID and passwords that I want to use becasue they may have been used in the past year. I am very close to donating this contraption to the Good Will.

I have been an Apple User for almost two decades and have had no problems with my G4 Powerbook, my Intel MacMini, nor several other Macs as well as Windows 7 machines. However, the IPAD2 poses a problem of unfathomable disgust with the concept and implementation of the Apple ID. There is one for the computer, there is one for support, and there is one for itunes, and possibly another one for apps. There are different passwords for each. I am continually faced with notification that my Apple ID is incorrect or the password is incorrect. I have to keep an Excel spreadsheet with all of this unnecessary NANNY State protection matched only in pervasiveness by the Federal government.
I am told that an Apple ID can never be destroyed and replaced. Who dreamed that one up? I am told I cannot use a password that has been used in the past year. Why? By whose authority? I am not a walking encyclopedia that remembers every telephone number he ever dialed. Thankfully my cheap LG clamshell telephone keeps numbers and talks to Ford Sync successfully.
Bottom line is that the IPAD has become almost totally useless since I cannot change the several necessary passwords to anything I can remember because they are not novel enough. I also never seem to be able to keep the Apple IDs straight as they are too numerous to remember and I don't want to remember them anyway. Why? Even if you enventually get the ID right you have the wrong password and have to go through a merry-go-round of emails to change the password to something you have already used in the past year which is not permitted.
Has anyone out there used a competitive device with less cumberson overhead? Surely this is not the best American technology can produce.
Thanks for your comments.
Ray Zachary

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

HT204053 I have one apple id for my iPad and a second apple id for my iPhone and laptop. I just want to use one apple id. How do I delete the apple id on my iPad and make it consistent with the other two devices?

I have one apple id on my iPad and a second apple id on my iPhone and laptop. I want to use one apple id for everything. I tried wiping my iPad and synching it with my laptop. The old apple id still remains on my iPad. I can't get rid of it. Help.

On the iPad open Settings/iCloud and delete the account using the button at the bottom. Once deleted log in using the other account. For iTunes Stores use Settings/iTunes & Apps Stores, tapp on the Apple ID at the top then sign out. Once done sign in using the other account. Once you are happy with the changes plug your iPad into your computer to update the backup.

I have multiple devices in my family. Each of us has an iPhone and an iPad. Is there a way for each of us to have our own Apple ID but one account so we can all get the same music, movies, books, etc. I can't see paying twice for something in the same fam

I have multiple devices in my family. Each of us has an iPhone and an iPad. Is there a way for each of us to have our own Apple ID but one account so we can all get the same music, movies, books, etc. I can't see paying twice for something in the same family.

Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
Also, I'm not a lawyer so don't take this as legal advice.

TS1398 I am unable to connect wifi on my phone 4s since last 2 weeks... I am living in shanghai and did not have this issue since 2 weeks... iPad works fine... Please suggest some measures... Tried the on off reset settings etc.

I am unable to connect wifi on my phone 4s since last 2 weeks... I am living in shanghai and did not have this issue since 2 weeks... iPad works fine... Please suggest some measures... Tried the on off reset settings etc. but no luck ...
In fact after updating the software to the latest version I am having more of this... Sometimes the wifi button freezes an I can't even slide it to on / off...
Thanks

Noooo! Actually I too had d same prob wit my iPhone 4S. When I connect to my wifi network it won't get connected or it wil be grey scaled! I took it to d istore and since I had warranty they replaced my IPhone. It iPad charger has high volt than ur iPhone charger so when u connect wit it, there is a chance where large amount of current passes thru ur iPhone. So for sure it wil damage ur motherboard and its parts! Many said that iOS 6 or 6.0.1 or 6.1 was d reason for tis wifi prob! But apple never made its mistake wit it's software. If and only if u hav hardware prob u wil hav these sort of wifi prob Bluetooth prob! So best way s to replace ur iPhone!

HT4623 why does my ipad kick me out of FB and sometimes to the 'settings' page or sometimes to the desk top, for what reason? I have 50.8 GB of capacity available; it is version 5.1.1 and model MC497LL. it is WIFI and internet via AT&T??? Can you h

Can anyone help me? Why does my ipad kick me out of FB? Sometimes to the 'settings' page and sometimes to the desk top? I would like to know why this happens and what I can check or change to make it stop. I have 50.8 GB of capacity available; it is version IOS 5.1.1; model MC497LL. It is WIFI and internet via AT&T? Can anyone give me some clues on what to do; or change in settings??? Thank you very much!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I have a new IPAD4 which has synced pictures i selected but not music or films i selected from itunes library? I have had an account for years and never had issues syncing with iphone or ipod? when i attempt ipad the data shows and it cycles but nothing?

show the data shows whe i selet for sync (i have ticked sync only ticked icon) and selected two playlists - the data usage shows an extra 3.2 gb off my 32g ipad and the movies show up purple on the data usage bar, i press apply / sync it takes 20mins to go through 5 stages - never once do i see a song title or number in the update display. then when it finishes the data usage bar goes back to the lower amount before i tried to add the music and movies to my ipad?? The only thing that i have managed to move if pictures??
Im confused, ive always got on fine with moving, updating and syncing my iphone, ipod touch, have done this the same way but NO music or films
when i go through the summary section it says i have selected 757 songs (off two playlists) and i movie (from a digital copy via itunes), they show in usage bar b4 sync but then after sync nothing! i have tried both wi fi sync and normal, i have the lastest updates and CANT FIGURE THIS OUT
When i set up the ipad out the box the other day it asked whether i wanted a NEW INSTALL or RESTORE FROM ICLOUD BACKUP (presumbly off iphone), I choose restore, it then downloaded all the apps and web history/bookmarks etc, although it took about 8 hours to do it which i thought was odd?!
Ive spent £500 on this and if i cant put my msuc or movies on it that makes it a very exspensive web browser, APPLE this should be easier .......! please help - im no techno noob beither grand master, just your average user so im sure people might know what to do... i freakin hope so!

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

I have created a PDF and password protected it for view. However, when reading the PDF in Adobe Reader app on the iPad the commenting and annotation options are not available. Is there a way to allow commenting and annotation in the app while password pro

I have created a PDF and password protected it for view. However, when reading the PDF in Adobe Reader app on the iPad the commenting and annotation options are not available. Is there a way to allow commenting and annotation in the app while password protecting the document?

Is there a setting that needs to be set to allow the annotation features? I set password protection to open and then password for editing and set it to Any except page extraction, but it still did not give the annotation option

I updated my IPad and now I can't download any apps and it won't let me log onto iTunes , I have the same account I use on my iPhone which is synced and that works fine

Wanting some help , since I updated my IPad I can no longer download apps or movies on my iPad , it won't even let me sign I. .
I also have an iPhone which is synced and I updated them both the same day and I have no problems with the phone only the iPad . Any help would be appreciated . Thanks

Hello there, Gwald.
The following Knowledge Base article offers some great recommendations for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specific to iPad are the following:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1338 can anyone help?? have been trying now for hours to update my ipad v2 to latest software,so i can set up icloud but my itunes on the mac pro keeps showing me the rainbow circle and itunes stops responding when i try to start the update.help?

i've restarted everytihng SO many times, have taken out all other usb connections, apart from the ipad. my itunes on the mac pro is 10.6.3 and there are no latest updates for my mac pro. Got so close with upgrading the ipad software but then got a message saying "couldn't locate the device" so tried the recommended routes but cant even get the update to start now. many thanks, k x

Jailbroke?

My ipad does not have the amount of GB on the back and in the settings it says 56gb! Also there is no setting called regulatory. It is an ipad 4 retina w wifi that i got as a Christmas present. Could it be a fake? How can i tell?

My ipad does not have the amount of GB on the back and in the settings it says 56gb! Also there is no setting called regulatory. It is an ipad 4 retina w wifi that i got as a Christmas present. Could it be a fake? How can i tell?

The amount of storage that is shown on the box and in Settings are calculated differently - the package uses 1 billion bytes as a gig (i.e. decimal), whereas in Settings it's shown as the binary definition : http://support.apple.com/kb/TS2419
Also some space has been used for iOS, the built-in app and some space is lost due to formatting.

I have dropped my IPAD and cracked the front glass. Can this be repaired?, I have dropped my IPAD and cracked the front glass. Can this be repaired?

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