I have free app on my iphone. it told me to update it. when i did it charged me 6.49
I was asked to do an update on an app that was free. When I did the update I was charged. How can I go about getting g my money back since it never informed me of the price?
no, purchases are tied to your itunes account. you wont have to pay
-mvimp
Similar Messages
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My problem is above. After being asked to update an app, I had to log on then it said I had to log in again to confirm billing info, it's a free app? Not it's stuck and I can't instal anything new????
All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version? -
I've downloaded some free apps on my iphone 4 and some of them have ads. I was just wondering, are those ads free as well, or are they using my internet when they pop up like that? i have to mention, i never click them.
Yes, they will use a very small amount of your internet bandwidth to display.
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I have a free app on my iphone, i would like to get it to my ipad..how do I get it without having to start over the entire game?
If you use the same Apple ID on both devices, you can share apps, but you won't share the progress I'm afraid.
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I not longer able to download free apps for my iphone 4, without giving my payment information. Why is this happening?
Hi imagirltrucker,
Not sure if this is an iCloud issue. If it is, the instructions to fix that are below. But wanted to make sure about something first:
When you say your changed your user name on your Apple ID, you mean you went into your Apple ID and clicked on Edit to change it, right? You didn't create a brand new Apple ID, did you? If you did create a brand new Apple ID, then post back and I will let you know what you need to do. If, you just changed it, then follow the instructions below.
You are going to need to follow the instructions below to get your iCloud account updated with your new Apple ID:
1. Log into Manage your Apple ID, and change your Apple ID back to the old one that is still showing on iCloud (this is temporary - you do not need to verify it). Once you have changed it, simply save - do not verify the old email address.
2. Go into Settings>iCloud on your device and scroll down to the bottom to delete the iCloud account. When it asks for a password, type in your current Apple ID password.
3. Go back into Manage your Apple ID and change your Apple ID back to the new one.
4. Go back into Settings>iCloud on your device and sign onto iCloud with your new Apple ID.
5. Also make sure you have signed out the old ID in Settings>iTunes&App Store. If you have not, sign out that old ID and sign in with the new one.
That should resolve your issue!
Cheers,
GB -
iTunes is charging me $4.21 each month and i wanted to know what the reason might be since I have only ownloaded free apps to my iPhone?
Look at your purchase history
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I am unable to download free apps on my iphone,it ask for credit info.When i try to download it's telling me (There is a billing problem with a previous purchase)So i went into my account.It's showing a purchase inside of pokerist.com which i never made.I have a outstanding balance of 33.00 which i do not have.I only use that card to activate my account, that's why the payment didn't go threw.I do not use that account.So please can someone fix my account so i can get my life back.PLEASE
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
My credit card banned from Itunes Store so can't download free APPS on my Iphone?
I had some charges put on the Best Buy $50 Itunes gift card that I reported on Dec 23rd, 2011. So I was refunded $40 and they banned my only credit card that I have from any transaction thru the Itunes Store, which I was not informed of, even though the unauthorized charges were on a gift card issued to me from Best Buy? So from that point on I was never able to download any APPS to my iphone I purchased in May 2012 which I didn't figure out until I tried to download APPS! I don't know why they want credit card info for downloading a free app on my iphone?
If I dispute charges with my card issuer, it gets processed as fraud. I myself would ask for a new card to protect myself from more unwanted/unauthorized purchases.
I would assume that since you disputed iTunes/Apple charges with your card issuer, Apple was made aware that fraud was on your account & to protect YOU they disallowed the card & your account (until you called in to get it reinstated).
In MY opinion, Apple did you a favor. If you report purchases to your card issuer- why would you keep the same card? Why not protect yourself & get a new card.
Since your current card isn't allowed- get a new card or use iTunes gift cards.
If it is a poor policy to protect you… thats sad..
Try putting restrictions on your devices and inadvertent purchases won’t happen. :] -
If i have an app on my iphone that i got on iTunes using my same apple ID, will I be able to get it off of the App store from my Mac?
Some developers have created both an iOS and a Mac OS X version of their app, but you will need to buy each one separately from their respective app stores. Buying one version does not give you the other version for free, unless they are free apps.
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Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
hi , I faced with a new problem recently while installing a free app.
when I am installing a new free app on my iphone , I'm asked about the way of payment . I check the none option in my apple Id account but it wouldn't be accepted . what should I do ?
regardsYou need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
I have an app on my iPhone that I want to download on my iPad . Red icon with Chinese writing. Because I do not speak Chinese I do not know how to find it. The application is photography by different individuals of their vacations/trips. Can someone help
On your iPad go to the App Store icon, Tap on the Purchased Tab.
It will show you all the Apps that have been bought with the Apple Id currently in use by the iPad.
Assuming its the same one being used on the iPhone, you should be able to find the App there.
To further help you find it you can tap on the "Not on this iPad" button to limit the results to just Apps not currenlty installed on your iPad. -
Do we have available apps for restarting iphone because my power button is very hard to push?
do we have available apps for restarting iphone because my power button is very hard to push?
Think about it... how could that happen? If the phone is off, no software can run, i.e. no assistive touch.
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i have magicjack apps in my iphone 4, but i could not register in magic jack. my bro.. also have magic jack in his iphone he registered in magicjack and used, but i coldn't, tell me how can i regeister in magic jack and use it from my iphone.
thanx
waitting for replyCopy the ENTIRE iTunes folder from the old computer to the new computer. This will maked everything in iTunes on the new computer exactly as it was on the old computer.
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why does the app store ask for my payment details to be confirmed when i am trying to install a free app (facebook for iphone)
Just select no credit card click below
http://support.apple.com/kb/ht2534
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