I have had my iPad for six months and it has worked great till last week then the video cuts out and goes green

Question, video cut in and out and goes green?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

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Second day in a row Safari is not working. It says "service temporarily unavailable ". I have had my iPad for 7 months. This has never happened before and now two days in a row! What can I do?

Safari on my iPad says service temporarily unavailable. This has now happened two days in a row. What can I do to correct this? It has never happened before in 7 months of owning my iPad. I bought a wireless Logitech keyboard, but that should not affect Safari? It worked earlier in the day yesterday with then keyboard.

NolaNirvana wrote:
Also if I ever have to reboot again, is there some way to save the apps I have on my iPad? I did choose the option to back up prior to restarting, but apps had to be manually re-entered?
This has me confused. Rebooting the iPad (holding down on the sleep and home buttons until the Apple logo appears on the screen) should not in any way, shape or form, remove content from the iPad.
Then you stated that you chose the option to back up before restarting? There is no option to backup before "restarting" on the iPad. Are you restoring the device in iTunes?

I have had my ipad for 6 months. We had a power failure and ever since my ipad will not charge with the wall adapter that came with it. It will SLOWLY charge when plugged into computer port. Can anyone help me resolve this?

I have had my iPad for 6 months. We recently had a power outage and my iPad was plugged in with the adapter that came with it. Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. Do you think the adapter got fried? Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?

Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.
Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
As for iTunes charges, according to Apple iTunes Store: All Sales Are Final
You can try contacting iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

I have had my iPad for ten months, I bought it at Walmart and lost the reciete. Today I discovered a dead pixel. I have a one year warranty. Is it possible I can bring it into any retail store and have them repair it?

I have had my iPad for ten months, I bought it at Walmart and lost the reciete. Today I discovered a dead pixel. I have a one year warranty. Is it possible I can bring it into any retail store and have them repair it?

I dont know. Pj prob knows more than I. Only thing I had fixed was a classic Ipod(@apple) like 8-10 years ago. I wasnt even sure if i got a new ipod or not at the time. It did come back blank so maybe it was new. This whole thing was new to me at the time(I was about 13).
They should be able to do something. Even the warrenty and apple extended care SAYS it even protects against 2 claims of "misuse", say if you dropped it. They SHOULD be able to replace it or fix it no charge under warrenty. Youd think atleast.

I have had my Ipad for approx 4 years. When working with an app, the screen will go black and then back to the home page.

I have had a IPad for 4 years, for several months when working with apps, the screen will go black and then return to the home page

Hi sjeure,
Thanks for using Apple Support Communities. I would recommend restarting and resetting your device to see if the unexpected app closing still happens:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

I am using an iPad with Apple TV and airplay with a projector in my classroom. The mirroring cuts out and back on several times during use. Any suggestions on what's causing it and how to fix it?

I am using My iPad with Apple TV, Airplay and projector in my classroom. The projector screens blanks out and back on several times during a presentation. It seems like a problem with connection but I'm not sure as it comes back on after a few seconds. Any idea of what is causing this and how it can fixed?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

Upgraded to iOS 6 and now I can't open anything in the kindle app? I have to say that I have had my ipad3 for 6 months and intensely dislike the problems with using it. Also is there any way of opening more than one screen as it is hopeless otherwise?

I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
thanks,
K
Message was edited by: K Paton

1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2

How can I get rid of ios6 ? I have had this iPad for less than 2 weeks and,ade the mistle of "upgrading" to ios6 and now my map is completely useless. Feel like I have been robbed

how can I get rid of ios6 ? I have had this iPad for less than 2 weeks and made the mistake of "upgrading" to ios6 and now my map is completely useless. Feel like I have been robbed

There are alternatives. But none of them have Google street view, able to work on iOS 6. Apple should have offered this as a beta version, for a few more months instead of inflicting us with an inferior product. This iPad will probably be my last Apple product. A shame, because until last a few days ago, I thought the iPad and iPhone were fantastic.
Apple should quit their petty squabbling with, Google and Samsung and concentrate on supplying the best product.
Google and Samsung must be enjoying this particular fiasco.

I fainted and fell while holding my iPad and the screen cracked; it still works fine. It's just cracked. I have had this iPad for less than a year so it is still covered under warranties. Does this apply? If not how much to fix the screen?

I fainted and fell while holding my iPad and the screen cracked; it still works fine. It's just cracked. I feel horrible, it was a gift from my brother. have had this iPad for less than a year so it is still covered under warranties. Does this apply? If not how much to fix the screen? Please help

If you want a short list of third party repair options, here you go.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/

Hi, I have got three ipad minis which I would like to use in a business environment whereby the users can see and update a single calender. Is this possible? Would they have to be run form one account?

Hi, I have got three ipad minis which I would like to use in a business environment whereby the users can see and update a single calender. Is this possible? Would they have to be run form one account?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

Mail on my MacBook Air will not open - have had no problems for 18 months

My mail on the MacBook Air show 1 on the icon, but I cannot open it. I have not had a problem for 18 months, no changes to anything.

Hey lynnieg26,
Thanks for the question. I understand that you are experiencing issues with Mail in OS X. Let’s see if we can isolate this issue further by following the steps in these resources:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Thanks,
Matt M.

I have had my jetpack for two months and now it will not hold it's charge

I have had it charging for hours , but only 1 bar shows..

If these steps do not help then contact VZW and have them walk you through your warranty replacement options. Pending on where the bad connection or hardware is they should be able to send you a replacement battery or Jetpack to get this problem resolved.

Why do the movies i have bought from itunes store the sound cuts out and glitches?

The sound cuts out of the movies I have bought. Can anyone tell me why?

You can't. Sorry. Encrypted movies in no way can be played back thru the VGA adapter.
You could do the following:
- get the Apple TV and stream the video to it. If you only have VGA input in your protector, get a HDMI -> VGA converter box. I use the one at http://www.dealextreme.com/p/hdmi-to-vga-video-converter-71816 for this purpose. It's pretty cool for the price - nevertheless, there're better models for more money; let me know if you need further recommendations on them. (Note that I haven't tested this unit with a direct HDMI output from the iPad yet. Will do it soon.)
- if the projector does have HDMI input, test it with the HDMI adapter. Hope the projector supports HDCP.

I want a iPad 3 now cause apple ripped me off I have only had my iPad for 2 months

How can I trade my iPad2 in for the iPad 3

Not to mention, there has been talk on this coming out this year for MORE than two months. Don't blame Apple!
Wait a minute, I've only had mine for 10 months! Holy CRAP I was ripped oof TOO !!!!
I can't believe how many of the whiners posts I have read in the last two days.
It's one thing to just ask if there is a trade in policy, it's another thing to say Apple ripped you off.

I've had my ipad for 6 months and still cannot get my iTunes music on it. How do I do that???

I've had my iPad mini for 6 months and still cannot get my iTunes music on it. What am I doing wrong??

I have tried everything. When I open my iTunes, the iPad icon comes up on the top right and shows the circling arrows and at the top is has iTunes Match, sending info to Apple. When I click the iPad icon, it states my iOS 6.1.3. and is up-to-date. I have a 32 GB Wi-Fi iPad. It says I have 28.34 capacity left. I have it set to automatically back up on iCloud (I have 15 GB of space in iCloud). At the bottom it says I have 447 photos and 42 apps. However, I can count that I only have 31 pictures that I see in my Photos.
I probably have the almost 500 photos on my phone, though. And I'm able to get some music to my phone**.
Under Options I have checked: Open iTunes when this iPad is connected, Sync this iPad over Wi-Fi, and sync only checked songs.
Today I tried dragging a number of playlists to the iPad icon. It didn't go to my iPad; **however, now it's on my phone.
When I open the music app in my iPad, the cloud icon shows up and the bar under it fills up, it says there's no music.
Appreciate any help...they tell me I am not eligible for tech support via chat.
B.

I have had my iPad for six months and it has worked great till last week then the video cuts out and goes green

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