I have have my photos in the Creative Cloud but cant see them with Ligthroom.

I have have my photos in the Creative Cloud but cant see them with Ligthroom.
These photos were sent to me by photgraphers who have edited the photos and added captions and technicala information that shoudl be seen in Lightroom.
I cant open the photos that are in Creative Cloud in Lightroom and therefore acant access the captions and the other specifics regarding copyright etc
Any help would be great
Thanks

The photos on CC will be synced to a folder on your hard drive.
You need to import into Lightroom from that folder.
If you have them on Behance, it’s possible to use the  Publish Services tab.

Similar Messages

  • I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

    I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
    Please help

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

    I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.

    sign out and then back in to your cc desktop app.
    if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later

  • Since March 2012 my iphoto 11 trash folder says that I have 13,346 photos in the iphoto trash, but there are no thumb nail copies in the viewer window.  I can delete additional photos but clicking on the "empty trash" button.  Any solutions?

    Since March 2012 my iphoto 11 trash folder says that I have 13,346 photos in the iphoto trash, but there are no thumb nail copies in the viewer window.  I can delete additional photos but clicking on the "empty trash" button. 
    My system trash finally emptied when I discovered "trash it!" is not longer supported by the most recent osx.  Then I found an updated version of Onyx that did work with that trash emptying problem.
    I have a total of 5,723 photos in my library.  A macdevelopers group recently started suggesting a multi library manager for iphoto to overcome some kind of library quota limitations with iphoto as opposed to "more advanced" photo handling, storing and editing programs.  If I went to a mult library manager for iphoto would that cure the apparent incongruent data retrieval problem in iphoto 11 regarding 13,346 phantom photos that will not securely delete?
    Are there any other possible solutions out there? 

    Try the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
    or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto folder
    3 - launch iPhoto and try again.
    NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
    NOTE 2:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    OT

  • Considering moving to the Creative Cloud but have an important question...

    I'm considering moving to the Creative Cloud but have some concerns. if, for example, after spending 1500+ over the next three years on the Creative Cloud and by then, presumably at version CS9 or CS10, will I be able to continue using the CS9 or CS10 products as I would have, had I bought the retail software?
    I know if I continue to simply buy upgrades to retail items and stop at CS9 I will be able to use those products forever so I am not seeing the incentive here if that is the case.
    Your confirmation is much appreciated so that I can move on to decide on my next steps.
    Cheers,
    Chris

    corchard2013 wrote:
    I'm considering moving to the Creative Cloud but have some concerns. if, for example, after spending 1500+ over the next three years on the Creative Cloud and by then, presumably at version CS9 or CS10, will I be able to continue using the CS9 or CS10 products as I would have, had I bought the retail software?
    No. It's an all-or-nothing exit policy at the moment.
    When you stop paying your monthly fee, you lose all access to Adobe software (unless you already own a pre-Cloud version which you can fall back on).
    Many requests have been made to relax the exit policy and permit users to perhaps pay a residual fee to keep using whichever version is current when they leave the Cloud. But that hasn't yet been offered by Adobe. Personally I don't expect it to ever be offered.
    PS how much will you spend on the retail versions over the next three years given that you must upgrade with every new version under Adobe's new upgrade policy introduced with the CS6 cycle? i.e you can no longer skip a version and still qualify for upgrade pricing next version.
    Licensing issues aside, in effect, you never really "own" the software if you want to stay current. Both Cloud and retail are now effectively subscription models.
    The choice really boils down to upfront $$ vs monthly $$.
    corchard2013 wrote:
    I know if I continue to simply buy upgrades to retail items and stop at CS9 I will be able to use those products forever so I am not seeing the incentive here if that is the case.
    The primary incentive is full access to the entire Master Collection for a low monthly fee. Don't have to outlay thousands of dollars upfront.
    You also get:
    additional Cloud services (host up to 5 websites etc)
    multi-platform licenses (activate on Win/Win, Mac/Mac or Win/Mac for the same monthly fee. Retail items are single platform only)
    early access to new software features for Cloud members only. As soon as Adobe finishes writing and testing the code, Cloud members get it. Retail users must wait for CS6.5 or CS7. Depends if living on the bleeding edge of Adobe software interests you. As we all know, change is the only constant these days.

  • Where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone!

    where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone! The directory on my hard drive i gone and they are not in the cloud?

    The iCloud Photo Stream only stores up to 1000 photos for thirty days.  If you have more that 1000 photos or photos nearing the 30-day mark, you should export them to another device.

  • I have a full Team subscription to Creative Cloud, but type kit does not allow me to use some fonts. Do I have to pay extra to have more fonts available to me?

    I have a full Team subscription to Creative Cloud, but type kit does not allow me to use some fonts. Do I have to pay extra to have more fonts available to me?

    Hi drewacg,
    I'm sorry that you ran into trouble with this.  Are you the administrative contact on your Creative Cloud team subscription?  The admin user doesn't receive the same set of services as a full seat, so you will have a Typekit Trial plan instead of the Portfolio plan.
    You have the option of upgrading to the Portfolio level, though. If you would like to do that:
    1) sign in at https://typekit.com/login with your Adobe ID and password
    2) visit typekit.com/plans, and select the "upgrade" option underneath Portfolio
    Your Typekit plan upgrade will be billed separately from your Creative Cloud payments. The Portfolio plan is $49.99/year.
    I hope that this helps!  If you have any questions, please feel free to send your Adobe ID information to [email protected] and we can look into it further for you. Best,
    -- liz

  • Have I lightroom 4 and Adobe Creative Cloud, since I synchronize them?

    Have I lightroom 4 and Adobe Creative Cloud, since I synchronize them?

    Hi Lidia,
    Although Lightroom is included as part of Creative Cloud, images in your catalog still need to be stored locally on the computers hard drive and not online.
    This FAQ might help answer questions regarding the two products:
    http://helpx.adobe.com/lightroom/kb/lightroom-creative-cloud-faq.html
    -Dave

  • I have creative cloud - but cant open acrobat XI pro?

    i have creative cloud - but cant open acrobat XI pro

    I had creative cloud for a year. Something in the program was corrupted, my Mac Pro uninstalled it with Apple’s Security uninstaller which obviously left out some key Adobe unimportant file but the Apple message was an  instruction to reinstall. Sounds simple enough unless you are Adobe and believe your programs are part of the NSA’s drone program both recording your personal calls but also secretly scanning your systems for illegal software. LOL 
    For whatever reason the Install program for Acrobat wan’t on my system, yet the “Creative Cloud” showed that it was indeed installed and performed perfectly with a bug green checkmark. The smarter people are, the harder it is for them to understand simple problems and solutions. Its why they take those people and put them in a corner away from the world. Trying to explain that my Macbook Pro did not use the software written by the hand of god "Adobe uninstall" so trying to run it after the fact just gave me errors. Plus, no where on my system was an Acrobat Install so I'm assuming it was inadvertently deleted by the internal Mac uninstall software.  After several calls to Adobe, maybe 2.5 hrs just trying to explain what happened, and that I need to reinstall Acrobat, so turn off the flag that prevents me from installing a fresh copy. Why? because the twenty year tradition of spending 98% of their development time just trying to figure out methods to prevent licensed users from the egregious sin of trying to install another copy on a second machine, which as long as only one copy was running at a time does NOT violate the approved standard software license.
    So for 7-8 of the 12 months I paid monthly subscription rates, I still do not have Adobe Acrobat and just cancelled the subscription today after they raised it by $10 more per month. I've struggled with this company for over 25 years and they have the most propeller heads of any one on the industry and are proud that only a small few can actually figure out how to use it.  I wish you luck but they provided  me three solutions the tech dreamed up for fixing my problem which underscored their complete ignorance of the MAC OS X Operating System or their own creation of the Creative Cloud that in and of itself, needs removed from every system. I cancelled, and they debited by account anyway. Someone needs to send them a gift wrapped present via email to thank them for the best years of my life.
    I only use Photoshop & Lightroom 5 plus Acrobat. And I truthfully don't need them to obtain it.  The concept is a perfect use of cloud technology, until you add in the Adobe Windows Vista coding combined with their paranoia that someone will figure out a way to utilize two copies on the same license. I'm a finance guy and these are not the things that increase revenue. They just continue to piss off the customer base..
    Make sure you are first installing Creative Cloud and installing and updating from that program that will always run in the background and when you want to peruse their other software, that is where you do it. It is also where they notify you of updates and of course the green check mark which is their lock from you ever being able to download another copy. if you download Acrobat into your downloads but trying to execute it will be a futile effort even though it would solve my and maybe even your issue while the Creative Cloud correctly sees that you have one licensed running copy. However, that solution almost threw him into a virtual coma. But then he reduced himself to utilize common sense and  began to apply what two hours of previous conversation explaining that there had to be a method to temporarily neutralize the cloud monitoring of your system just for five to ten minutes, just enough time to reinstall a fresh copy of Acrobat and insert the same license. After bringing up the full blown acrobat software and its running perfectly, Adobe could reactivate the interface with its web based system and the monitoring of your hard drive, specifically all your Adobe software and now the green check mark actually is correct and you are back in business. However, in Adobe land, I just articulated what was a version of Alice in Wonderland. That solution never happened and therefore i decided to cancel the subscription. Adobe will have a nuclear feature that removes you and probably the software. Then after a couple months, it may be possible to resubscribe and have the system treat you as new, thus allowing the reinstallation of any software which surely had updates or went up to a version slightly higher. However, now I think they have defeated their original marketing scheme and overpriced AGAIN which will drastically reduce their renewals which are auto yearly auto renewals where the user is supposed to receive several emails regarding the renewal date, the price change, etc. Just using my on file account and debiting my account, I can reverse that.
    I wish you much more success during your year long commitment and hope that you at least receive the value of the subscription because Adobe has never been one to offer a conselation by extending your original subscription at your original rate, but we aren’t in OZ and he name wan’t Dorothy.   Best of luck!

  • I want to change the account from the creative cloud i cant cuz he said verify your email address !

    i want to change the account from the creative cloud i cant cuz he said verify your email address !
    its a fake email i want to change it i have a another account but i cant log out with that account

    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
    or
    Chat Now button near the bottom for Activation and Deactivation may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • When i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    when i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    Nfunchio13 that is fairly unique error.  Unexpected errors like this are typically the result of the firewall settings or security software interfering with the Adobe Creative applications from being downloaded.
    Nfunchio13 what type of networking environment is your computer utilizing?  You can find guidance on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"

    I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"

    I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"
    Can somebody explain why???????

  • I just subscribed to the Creative Cloud but there's nothing to download?

    i just subscribed to the Creative Cloud but there's nothing to download?

    Can you elaborate on what steps you've taken and what's not happening?

  • I purchased the creative cloud, but needed it sooner than available...

    i purchased the creative cloud, but needed it sooner than available, so I downloaded the free trial version so I could get some homework assignments done for my college courses. The reason I couldn't use the creative cloud right away was to verify that I was going to an actual college this semester. I then received an email stating that my creative cloud membership was approved. I already installed like three programs to my computer. Do I need to uninstall or delete those programs because they are under the trial version?

    It is not require to reinstall the products, launch any products and click on help > sign out. Then sign in back.

Maybe you are looking for