I have just been told by Adobe that I have to UNINSTALL ALL PREVIOUS VERSIONS OF THEIR APPLICATIONS IN ORDER TO USE THE NEW 2014 VERSIONS.
I have just been told by Adobe that I have to UNINSTALL ALL PREVIOUS VERSIONS OF THEIR APPLICATIONS IN ORDER TO USE THE NEW 2014 VERSIONS. No software update is worth the time it will take to do that!!!!! I don't know about the rest of you but I am woefully disappointed in Adobe. I pay on time every single month SINCE CREATIVE CLOUD BECAME AVAILABLE and now they place this on me? NOT HAPPY.
THE LATEST AND THE LAST:
Oh, and I'm on a MAC, not a PC so how could my database be corrupted?
Shruthi: The caps.db file is located in Library/Application Support/Adobe/caps folder
Shruthi: Can you try uninstalling from Adobe installers.
Susan Meredith: You folks don't understand. Most of us are very excited at the new "bells and whistles" that Adobe has introduced and in the past we've been able to QUICKLY update to the new version. We haven't had to uninstall anything to get the new. We are all working and have deadlines. This is A HARDSHIP ON ADOBE'S USERS AND THEY NEED TO FIX IT ON THAT END. Or give up some monthly fees.
Susan Meredith: There are many ways to uninstall. I can do it through "CleanMyMac". But now I don't trust that Adobe's programs will actually download and then I'm in trouble...and out of business.
Similar Messages
-
I have had btinternet email for years, and Thunderbird for a long time too and have been happy with both. Unfortunately, I am not technical enough to understand most of the help or instructions on the Thunderbird support/info pages, but did manage to get TB set up in the first place (ages ago) and it seems to have worked well since. However, on Friday both of my BT accounts (two numbers, therefore two sets of BT email addresses) were moved over to the new BT Mail from the old BT Yahoo mail. I was unable to log in to one of them, but the other one was fine - I had some 'screen sharing' help from a BT technical chap to sort it out. However, Thunderbird was unable to conect with the email servers. I told BT and the tech chap tried to sort it out on the screen share, but was unable to (and I was unable to follow what he was doing). Some months ago, I made some changes, as requested by BT, to enable the transfer to go smoothly (!) but the man changed some things on Friday, I think, as well. He was unable to fix the TB problem and I can't figure it out at all, and the lady from BT Tech help who I spoke to this morning (and who had managed to sort out my BTID log-in problem, thankfully) had a look and suggested that maybe I needed an updated/new/different version of TB or 'another email'. Well, I'd really like to stay with Thunderbird and was hoping someone here could explain it in plain english for me, please? I was wondering what would happen, supposing I need to download an updated/different version, if I did that and then sort of re-installed my existing BT email addresses (just as if I was starting again with Thunderbird)? I do hope there is someone here who can help - please - I'm rather fond of that little blue bird. Thank you.
Just add the account again.
File|New|Existing Mail Account…
There should be no need to delete or reinstall anything. Re-installing Thunderbird itself is rarely useful, since doing this doesn't delete account data. Don't delete the old yahoo-based account until you're sure that everything you need to keep is in the new criticalpath-based account.
CriticalPath is the name of the business providing email services to bt.com.
Some not very reassuring reading [http://www.theregister.co.uk/2014/03/13/bt_likely_to_have_breached_data_protection_act_after_email_accounts_were_allegedly_compromised_over_http_and_details_kept_in_log_files/ here].
You'd think bt could run their own email service, wouldn't you? Yahoo was generally seen as a poor choice. I'm not sure that criticalpath is any better. -
i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!
I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
-
I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh -
Help I just moved my music files to a external hard drive and am using the new crappy version ( i know my opinion) of itunes and cant add the files to my libray it gives me the add file to library option but not the add folder to library option what am i doing wrong?
In iTunes 11 uncheck the preferences setting in in the iTunes Preferences panel "Advanced > Copy Files to iTunes Media folder when adding to Library"
-
Cannot figure out what is wrong. It says my lightroom is up to date but not showing the option photo>photo merge so I can use the new HDR function in Lightroom. Is anyone else having this problem?
Contact Adobe. That is what I finally had to do. the number is 1-800-833-6687. There was a problem with a file. They took over my computer and got everything working for me.
Shane -
Dear all, I have just bought a MacBook pro with osx lion on 25th last month. I wanted to know if I can use the methods described above to update to osx mountain lion or I have to buy osx mountain lion from the app store?
Here are the rules to qualify for the free upgrade:
http://www.apple.com/osx/uptodate/
(has to be purchased from Apple or authorized reseller). -
th gen. 8GB iPod Touch. It won't connect to iStore. Support say it has to have access to a WiFi network. We travel a lot in an RV and rarely have access to WiFi. I connect the iPod to a laptop which has a Telstra USB mobile broadband dongle. I explained this in detail and was told by the sales assistant that the iPod would work on this setup. It doesn't. Has anyone got around this problem?
Go back to the sales assistant and gently place the iPod where... well, you get the idea.
-
I have a new Ipod touch but I have no idea how to retrieve the old data from my icloud??
Sign out of your "new" account, then sign into your old one.
-
I have an older iPod (80GB) which I used to be able to sync, but now the iTunes format has changed and I cannot figure out how to sync it. The tutorial showed a page that should pop up when the device is connected to my authorized PC, but that page does not appear. Any suggestions? I need to sync my device to transfer newer music.
If you have a PC, Control S brings back that familiar side bar on the left side. That might help. I'm also going to askt he hosts to relocated this post in the iPod forum. This is the iPad part and you may get more device specific info there.
-
I want to stream line the amount of applications on my MAC. I currently have the CS6, CC, and CC2014 version of the Adobe applications. Can I uninstall the CS6 and CC versions and still run the CC2014 version without any issues?
Jim Fournier yes you can uninstall the previous versions. Please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for additional details.
-
I need to upgrade to OS X v.10.4.8 to use the new adobe creative suite.
i have a imacG5 and i just upgraded it to Tiger and added RAM but apparently I need to go to 10.4.8 to use the new adobe creative suite.
this is what Adobe says
# PowerPC® G4 or G5 or multicore Intel processor
# Mac OS® X v.10.4.8
So - I have a power iMac G5....where/ how do I get upgraded to 10.4.8 ?
I'm sure there's a real simple answer...I just couldn't find it online.
Thank you
laurita
iMac G5 Mac OS X (10.4.6)Download the 10.4.8 or 10.4.9 Combo Updater (PPC) from Apple's download site: http://www.apple.com/support/downloads/.
-
Just like with the old version of Firefox Sync I keep losing at least parts of my bookmarks when I'm using the new Sync version.
Anytime I change any of my bookmarks on one of my computers, I not only miss the change on other computers, but I also loose parts of the original bookmarks as well.
To me it seems that the new Sync is no better than the old one?When you switched over to the new account, when you set it up the profile was blank and the name was: "uglings Firefox auf home1-ugling". Then on another login for the same computer, the name on the account was the same, so you changed the name.
So when you added bookmarks on the newly named computer account (the restricted account), all of the bookmark folders disappeared.
Summary for clarification, sorry for the repetitiveness.
STR:
# unlink account from old sync
# create new windows account on same computer
# on new account create sync account that has a blank profile and wait to sync. name is CILBMHVM6DT
# go to the previous windows account and add the new sync account to the old profile. (i did get a warning that there was an older account that was signed into, but I hit sync anyway) name was WIN-CILBMHVM6DT
# Wait for it to sync.
# rename the computer name associated with sync on old profile because it has the same name.(renamed old one to WIN-2)
# Add bookmarks to new windows account
# Go back to old windows account and see the new folder, but some previous folders are missing and bookmarks are out of their original folder.
Expected:
Merged folders to remain same file structure
Results:
Some bookmarks are not in folders that no longer appear in the bookmarks toolbar folder.
2 accounts on the same computer connected to the same Firefox Sync account had the same name and deleted some bookmark folders.
I filed a bug on this:
[https://bugzilla.mozilla.org/show_bug.cgi?id=1046954]
However in the meantime we can only recreated the folders that are missing on the accounts that you have set up. If this happens again, I will ask if it has to do with the unique identifier of each device attached to an account (I am assuming that its just the name that we renamed) But please also continue the discussion for this in the bug.
Thank you! -
I downloaded ios6 on my iphone 4s. Now, to sync to itunes I need the new version of itunes. In order to download the new version of itunes, I need a newer OS. I am fine with downloading a new OS, but it says to download through the app store. My computer doesn;t currently have the app store. What should I do?
In order to get the App Store you must be running OS X Snow Leopard 10.6.8
To get there you must upgrade to Snow Leopard 10.6 which requires an install DVD
You can call Apple and ask them for the install DVD. It will cost $19.95 plus shipping
Once you have upgraded your Mac to Snow Leopard then you need to update it to 10.6.8
Then you will have the App Store you need
Backup first before you start any of the upgrade
Allan -
Adobe RoboHelp 7 and the Adobe Technical Communication Suite have just been posted
Hi, folks.
The long-awaited Adobe RoboHelp 7 and the Adobe Technical
Communications Suite have just been posted on the Adobe website.
There are 30-day Trial versions that can be downloaded here:
http://www.adobe.com/ap/products/robohelp/
Follow the link that says "Download the trial". After you
sign in, you can download either the RoboHelp 7 standalone release,
or the Technical Communications Suite which contains these
integrated products: RoboHelp 7, FrameMaker 8, Adobe Captivate 3
and Acrobat 3D.
If you or members of your team use both RoboHelp and
FrameMaker, I'd strongly advise you take a look at Tech Comm Suite.
It's more than simply a "bundle:" of products. There is real
integration among the apps. Here are details:
http://www.adobe.com/ap/products/technicalcommunicationsuite/
For some screenshots and information, check out Peter
Grainge's website
http://www.grainge.org/pages/authoring/rh7/rh7.htm
I will also be posting some Adobe Captivate movies of the new
interface on my website in the next day or two.
http://www.hypertexas.com
You can also read more on the Adobe Tech Comm Blog
http://blogs.adobe.com/techcomm/technical_communication/
These are exciting times. Two releases in one year! I don't
think there's any doubt about Adobe's committment to RoboHelp now
Thanx,
JohnThe first thing I looked at was the upgrade price, which is I
think is pretty reasonable. I may not have made it clear in my
other post that I installed the RH7 trial with RH6 still installed.
I'm pretty sure management will spring for an upgrade, and I don't
intend to use RH6 simultaneously at that point--only while I'm
doing the trial.
The main thing I'm checking out is the double-byte character
support. One complaint I have there is that in HTML view, Japanese
characters are showing as squares. If I open the same topic file in
Notepad, the Japanese characters show up there, so I know RH7 isn't
really messing up the characters, it's just not displaying them in
HTML view. This still makes it difficult to manipulate Japanese
text in HTML view. Does anyone know if there is a way for these
characters to display in HTML view properly? Should I start a
different post? Thanks,
Ben
Maybe you are looking for
-
Since updating to IOS 8.3, BT Yahoo mail is not working on my iPad - but works on iPhones, PC etc. I have deleted the email account and installed again, but it will not download or send any emails. I have double-checked settings and all correct. any
-
Calling One Jax/rpc web service from another.
We have a number of services residing in the same Oracle 10.1.3 app server container. These are deployed as Jax RPC Web Services I am trying to figure out what are the different options to have once web service invoke an operation on another (without
-
Firefox hangs upon pressing a Browse... button in a file upload form
Firefox consistently hangs when you press the Browse... button on a form to upload a file. This affects one single user account. The problem occurs even in new firefox profiles. Other users on this computer are not affected.
-
Conversion/noises in headphone
Hi, I have two questions. 1.) How can I convert Logic Pro files into a format that can be read and edited by Cubase on a Windows computer and vice versa? Does Cubase need all of the files connected to the music data? 2.) Whenever I want to record my
-
FDM Schema update failed with error
Hi, Version: FDM 11.1.1.3 Database: Oracle 11.2.0.1 Running schema update on 9.3.0 schema failed with following error: Ram the schema upgrade utility (Name: FDMApp Schema Level: 9.3.0) The upgrade failed approximately 1 minute into the process with t